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Management > Final > Flashcards

Final Flashcards

1
Q

In management being effective means using resources wisely and cost-effectively.

True or false

A

FALSE

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2
Q

The “most favored nation” trading status describes a condition in which a country grants other countries favorable trading treatment, such as the reduction of import duties
True or false

A

True

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3
Q

NAFTA was a trading bloc consisting of the United States, Canada, and Panama, and Mexico
True or False

A

FALSE

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4
Q

Every five years, the upper level managers of Gaze Tekno meet to develop a new large-scale action plan that will set the direction for the company for the next five years. In that meeting the managers will work on developing a strategy.
True or false

A

True

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5
Q

Increase markets share by 4% a year for each of the next five years is an example of a strategic goal.
True or false

A

true

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6
Q

Now that her companys strategy is implemented. Maria is monitoring progress and taking corrective action. Maria is at the strategic management step that has her assessing the current reality
True or false

A

False

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7
Q

Decision making is the process of identifying and choosing alternative courses of action
True or false

A

True

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8
Q

An organizational structure is a set of shared taken for granted implicit assumptions that a group holds and that determines how it perceives, thinks about, and reacts to its environment
True or false

A

False

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9
Q

Organization culture appears in four levels :clan, adhocracy, market, and hierarchy
True or false

A

Falsa

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10
Q

The family and medical leave act requires employers to provide 12 weeks of unpaid leave for medical and family reasons, including for childbirth, adoption, or family emergency.
True or false

A

true

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11
Q

Human resource management is the process of planning for, attracting, developing, and retaining an effective workforce
True or false

A

true

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12
Q

the most effective source of new employee sources are job postings on websites
true or false

A

false

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13
Q

those who the type a behavior pattern are involved in a chronic, determined struggle to accomplish more in less time
true or false

A

true

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14
Q

the glass ceiling is a concept that applies to women, but not to minorities
true or false

A

false

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15
Q

to be the most motivating, goals should be specific and challenging but achievable
true or false

A

true

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16
Q

a group is defined as two or more freely interacting individuals who share norms, share goals, and have a common identity
true or false

A

true

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17
Q

norms are typically explicit and are often discussed openly
true or false

A

false

18
Q

noise in any disturbance that interferes with the transmission of a message, and it can occur in any medium
true or false

A

true

18
Q

face to face communication is the richest form of communication because the receiver observes multiple cues in the message
true or false

A

true

19
Q

what does being a manager offer to an employee
A. few rewards due to the large amount of stress
B. many rewards apart from money and status
C. being exempt from some current laws
D. not having to stretch his or her abilities

A

B. many rewards apart from money and status

20
Q

Management is defined as the pursuit of organizational goals
A. efficiently and effectively
B. correctly and with synergy.
C. effeiciently and in a detailed oriented manner
D. with passion and effectiveness

A

A. efficiently and effectively

21
Q

Alejandro is the type of manager who completely focuses of efficency, and he assumes workers are rational. Alejandro is probably applying the _________ viewpoint.
A. classical
B. quantitative
C. contingency
D. behavioral

A

A. classical

22
Q

During new employee training, at Pizza Garden, Zuri was instructed to put exactly 30 slices of pepperoni on each large pizza he makes. He also learned that the mozzarella is portioned in advance using a scale and that there is a specific greeting he just say to each customer. These _____ viewpoint elements of Zuri’s new job make him wonder is Pizza Garden sees employees as cogs in a machine
A. classical
B. behavioral
C. scientific
D. administrative

A

A. classical

23
Q

Drucker introduces key ideas that are now considered core organizational tenants, including that
A. management is not a profession
B. the corporation could be considered a human community
C. production efficiency is most important
D. the worksite conditions should be adjusted to enhance creativity.

A

B. the corporation could be considered a human community

24
Q

A supplier is an external stakeholder that
A. competes for customers or resources
B. joins forces with another company to achieve advantages that neither can achieve on its own.
C. resciends tax breaks when firms dont deliver promises jobs.
D. provides raw materials, services, equipment, labor, or energy

A

D. provides raw materials, services, equipment, labor, or energy

25
Q

Ethics are defined as
A. influencers arising from changes in the characteristics of a population.
B. an organization’s written code of social responsibility
C. standards of right and wrong that influence behavior
D. a set of behavior accepted as right or good

A

C. a standards of right and wrong that influence behavior.

26
Q

Globalization is the trend
A. of the world economoy toward becoming a less dependent system
B. of the world economy adding more independent markets.
C. toward one world language and culture.
D. of the world economy towards becoming a more independent system

A

D. of the world economy towards becoming a more independent system.

27
Q

Micheal porter proposed that business-level strategies originate with the primary competitive forces in the firms environment, these forces are threats of
A. new entrants and the bargaining power or buyers and suppliers.
B. substitute products and the services and competitive rivalries.
C. New entrants, substitute products or services, bargaining power of suppliers and buyers, and competitive rivalries
D. government regulation, bargaining power of suppliers, and competitive rivalries.

A

C. New entrants, substitute products or services, bargaining power of suppliers and buyers, and competitive rivalries.

28
Q

the three levels of ___________ are strategic, tactical, and operational. s
A. planning
B. diversity
C. marketing
D. the environment

A

A. the order of planning is strategic, then tactical, then operational

29
Q

The second step in the strategic management process is a ________, where managers look at where the organization stands, and then determine what is working and what could be different to maximize efficiency and effectiveness in achieving the organizations missions.
A. organizational vision statement
B. company synergy assessment
C. current reality assessment
D. grand strategy

A

C. current reality assessment.

30
Q

A decision is a
A. formal verification of an organizations financial and operational systems.
B. biased way of thinking in which people seek information that supports their point of view and discount data that does not
C. choice made from among available alternatives
D. strategy that simplifies the decision making process

A

C. choice made from among available alternatives

31
Q

Noted physicist, stephen hawking, warned about the dangers of __________ such as autonomous weapons or deep fake videos.
A. weaponized AI
B. electronic brainstorming
C. robotics process automation
D. algorithms

A

A. weaponized AI

32
Q

According to the competing values framework, the four types of _________ are clan, adhocracy, market, and hierarchy
A. organizational values
B. organizational structures
C. organizational cultures
D. value statements

A

C. organizational cultures

33
Q

Symbols, stories, heroes, and rites and rituals are ways in which _______ is (are) most often transmitted to employees.
A. plans
B. goals
C. objectives
D. culture

A

D. culture

34
Q

________ is an emotional/behavioral response to real imagined threats to an established work routine.
A. change agency
B. OD intervention
C. resistance to change
D. radical innovation

A

C. resistance to change

35
Q

A _______ often puts organizational development into practice
A. transformative consultant
B. catalytic consultant
C. counselor
D. change agent

A

D. change agent

36
Q

McClellands acquired needs theory posits that three innate needs achievment, afillation, and ____ are major motives determining peoples behavior in the workplace.
A. affiliation
B. relatedness
C. power
D. autonomy

A

C. power

37
Q

_______ perspectives try to understand the thought processes by which processes by which people decide how to act
A. job design
B. reinforcement
C. content
D. process

A

D. process

38
Q

Two or more freely interacting individuals who share norms, share goals, and have a common identity form a
A. team
B. self managed team
C. group
D. task force

A

C. group

38
Q

Communication is
A. speaking or writing so that another is able to comprehend the meaning
B. interpretation of messages sent via any media
C. the combined activites of speaking and listening
D. the transfer of information and understanding from one person to another

A

D. the transfer of information and understanding from one person to another.

Management (5 decks)

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