Final

Question 1

In management being effective means using resources wisely and cost-effectively.

True or false

Answer 1

FALSE

Question 2

The “most favored nation” trading status describes a condition in which a country grants other countries favorable trading treatment, such as the reduction of import duties
True or false

Answer 2

True

Question 3

NAFTA was a trading bloc consisting of the United States, Canada, and Panama, and Mexico
True or False

Answer 3

FALSE

Question 4

Every five years, the upper level managers of Gaze Tekno meet to develop a new large-scale action plan that will set the direction for the company for the next five years. In that meeting the managers will work on developing a strategy.
True or false

Answer 4

True

Question 5

Increase markets share by 4% a year for each of the next five years is an example of a strategic goal.
True or false

Answer 5

true

Question 6

Now that her companys strategy is implemented. Maria is monitoring progress and taking corrective action. Maria is at the strategic management step that has her assessing the current reality
True or false

Answer 6

False

Question 7

Decision making is the process of identifying and choosing alternative courses of action
True or false

Answer 7

True

Question 8

An organizational structure is a set of shared taken for granted implicit assumptions that a group holds and that determines how it perceives, thinks about, and reacts to its environment
True or false

Answer 8

False

Question 9

Organization culture appears in four levels :clan, adhocracy, market, and hierarchy
True or false

Answer 9

Falsa

Question 10

The family and medical leave act requires employers to provide 12 weeks of unpaid leave for medical and family reasons, including for childbirth, adoption, or family emergency.
True or false

Answer 10

true

Question 11

Human resource management is the process of planning for, attracting, developing, and retaining an effective workforce
True or false

Answer 11

true

Question 12

the most effective source of new employee sources are job postings on websites
true or false

Answer 12

false

Question 13

those who the type a behavior pattern are involved in a chronic, determined struggle to accomplish more in less time
true or false

Answer 13

true

Question 14

the glass ceiling is a concept that applies to women, but not to minorities
true or false

Answer 14

false

Question 15

to be the most motivating, goals should be specific and challenging but achievable
true or false

Answer 15

true

Question 16

a group is defined as two or more freely interacting individuals who share norms, share goals, and have a common identity
true or false

Answer 16

true

Question 17

norms are typically explicit and are often discussed openly
true or false

Answer 17

false

Question 18

noise in any disturbance that interferes with the transmission of a message, and it can occur in any medium
true or false

Answer 18

true

Question 18

face to face communication is the richest form of communication because the receiver observes multiple cues in the message
true or false

Answer 18

true

Question 19

what does being a manager offer to an employee
A. few rewards due to the large amount of stress
B. many rewards apart from money and status
C. being exempt from some current laws
D. not having to stretch his or her abilities

Answer 19

B. many rewards apart from money and status

Question 20

Management is defined as the pursuit of organizational goals
A. efficiently and effectively
B. correctly and with synergy.
C. effeiciently and in a detailed oriented manner
D. with passion and effectiveness

Answer 20

A. efficiently and effectively

Question 21

Alejandro is the type of manager who completely focuses of efficency, and he assumes workers are rational. Alejandro is probably applying the _________ viewpoint.
A. classical
B. quantitative
C. contingency
D. behavioral

Answer 21

A. classical

Question 22

During new employee training, at Pizza Garden, Zuri was instructed to put exactly 30 slices of pepperoni on each large pizza he makes. He also learned that the mozzarella is portioned in advance using a scale and that there is a specific greeting he just say to each customer. These _____ viewpoint elements of Zuri’s new job make him wonder is Pizza Garden sees employees as cogs in a machine
A. classical
B. behavioral
C. scientific
D. administrative

Answer 22

A. classical

Question 23

Drucker introduces key ideas that are now considered core organizational tenants, including that
A. management is not a profession
B. the corporation could be considered a human community
C. production efficiency is most important
D. the worksite conditions should be adjusted to enhance creativity.

Answer 23

B. the corporation could be considered a human community

Question 24

A supplier is an external stakeholder that A. competes for customers or resources B. joins forces with another company to achieve advantages that neither can achieve on its own. C. resciends tax breaks when firms dont deliver promises jobs. D. provides raw materials, services, equipment, labor, or energy

Answer 24

D. provides raw materials, services, equipment, labor, or energy

Question 25

Ethics are defined as A. influencers arising from changes in the characteristics of a population. B. an organization's written code of social responsibility C. standards of right and wrong that influence behavior D. a set of behavior accepted as right or good

Answer 25

C. a standards of right and wrong that influence behavior.

Question 26

Globalization is the trend A. of the world economoy toward becoming a less dependent system B. of the world economy adding more independent markets. C. toward one world language and culture. D. of the world economy towards becoming a more independent system

Answer 26

D. of the world economy towards becoming a more independent system.

Question 27

Micheal porter proposed that business-level strategies originate with the primary competitive forces in the firms environment, these forces are threats of A. new entrants and the bargaining power or buyers and suppliers. B. substitute products and the services and competitive rivalries. C. New entrants, substitute products or services, bargaining power of suppliers and buyers, and competitive rivalries D. government regulation, bargaining power of suppliers, and competitive rivalries.

Answer 27

C. New entrants, substitute products or services, bargaining power of suppliers and buyers, and competitive rivalries.

Question 28

the three levels of ___________ are strategic, tactical, and operational. s A. planning B. diversity C. marketing D. the environment

Answer 28

A. the order of planning is strategic, then tactical, then operational

Question 29

The second step in the strategic management process is a ________, where managers look at where the organization stands, and then determine what is working and what could be different to maximize efficiency and effectiveness in achieving the organizations missions. A. organizational vision statement B. company synergy assessment C. current reality assessment D. grand strategy

Answer 29

C. current reality assessment.

Question 30

A decision is a A. formal verification of an organizations financial and operational systems. B. biased way of thinking in which people seek information that supports their point of view and discount data that does not C. choice made from among available alternatives D. strategy that simplifies the decision making process

Answer 30

C. choice made from among available alternatives

Question 31

Noted physicist, stephen hawking, warned about the dangers of __________ such as autonomous weapons or deep fake videos. A. weaponized AI B. electronic brainstorming C. robotics process automation D. algorithms

Answer 31

A. weaponized AI

Question 32

According to the competing values framework, the four types of _________ are clan, adhocracy, market, and hierarchy A. organizational values B. organizational structures C. organizational cultures D. value statements

Answer 32

C. organizational cultures

Question 33

Symbols, stories, heroes, and rites and rituals are ways in which _______ is (are) most often transmitted to employees. A. plans B. goals C. objectives D. culture

Answer 33

D. culture

Question 34

________ is an emotional/behavioral response to real imagined threats to an established work routine. A. change agency B. OD intervention C. resistance to change D. radical innovation

Answer 34

C. resistance to change

Question 35

A _______ often puts organizational development into practice A. transformative consultant B. catalytic consultant C. counselor D. change agent

Answer 35

D. change agent

Question 36

McClellands acquired needs theory posits that three innate needs achievment, afillation, and ____ are major motives determining peoples behavior in the workplace. A. affiliation B. relatedness C. power D. autonomy

Answer 36

C. power

Question 37

_______ perspectives try to understand the thought processes by which processes by which people decide how to act A. job design B. reinforcement C. content D. process

Answer 37

D. process

Question 38

Two or more freely interacting individuals who share norms, share goals, and have a common identity form a A. team B. self managed team C. group D. task force

Answer 38

C. group

Question 38

Communication is A. speaking or writing so that another is able to comprehend the meaning B. interpretation of messages sent via any media C. the combined activites of speaking and listening D. the transfer of information and understanding from one person to another

Answer 38

D. the transfer of information and understanding from one person to another.