final

Question 1

How to effectively communicate with an audience?

Answer 1

Inform- Entertain- Persuade

Question 2

3 P’s

Answer 2

Pitch, Pace, Posture

Question 3

Research for Effective Communication

Answer 3

G.A.P

Question 4

What is G.A.P?

Answer 4

Gather information, access information, place in presentation

Question 5

Evidence (S.E.T)

Answer 5

Statistics, Examples, Testimonials

Question 6

3 Types of Testimonials

Answer 6

Expert, Peer/Lay, Prestige

Question 7

Expert Testimonial

Answer 7

recognized with the professional credentials

Question 8

Peer/Lay Testimonial

Answer 8

significant experience in this BUT not the credentials

Question 9

Prestige Testimonials

Answer 9

No credentials, but well respected to add credibility

Question 10

Hearing

Answer 10

process of receiving and interpreting sound

Question 11

Listening

Answer 11

a choice that requires concentration and cognitive processing

Question 12

4 Stages of Listening

Answer 12

1) Sensing
2) Understanding
3) Evaluating
4) Responding

Question 13

Pseudo Listening

Answer 13

you hear but not taking full meaning-we are present and we take notes, but our mind isn’t fully engaged

Question 14

Paraphrasing

Answer 14

expressing what you heard by using your own words

Question 15

Listening Styles

Answer 15

people oriented, action oriented, content oriented, time oriented

Question 16

Outline Introduction (Speech)

Answer 16

1. Attain the attention of the audience
2. Establish credibility
3. Relate to the audience
4. Reveal the topic
5. Preview the body of the speech

Question 17

Informative Speech

Answer 17

Uses descriptive, demonstrations, vivid details to explain a subject, person, or place to an audience to gain knowledge.

Question 18

Types of Informative Speeches

Answer 18

Descriptive, Explanatory, Report, Instruction/Demonstration

Question 19

Persuasive Speech

Answer 19

A speech that grabs the audience’s attention by convincing the audience to accept his/her point of view

Question 20

What is Actuation?

Answer 20

It’s designed to cause the audience to do something, to take some action. This type of speech is particularly useful if the audience already shares some or all of your view

Question 21

Types of Speeches to the listener

Answer 21

Convincing and Stimulation

Question 22

Convincing

Answer 22

Designed to cause the audience to internalize and believe a viewpoint that they did not previously hold.

Question 23

Stimulation

Answer 23

the speaker understands that the audience already believes in the viewpoint, but not to the degree that he or she would like

Question 24

5 Functions of Special Occasion Speech

Answer 24

1. Celebrate, 2. Entertain, 3. Commemorate, 4. Advocate, 5. Inspire

Question 25

Sensing

Answer 25

sound waves that travel from the ear to the brain

Question 26

Understanding

Answer 26

interprets sound in order to determine the meaning

Question 27

Evaluating

Answer 27

access the information and gather ways of how to respond. Forming a possible opinion/judgement in your head

Question 28

Respond

Answer 28

evidence or confirmation that the message from the speaker was received

Question 29

People Oriented Listening Style

Answer 29

have high concern or feelings for others

Question 30

Action Oriented Listening Style

Answer 30

focus on the action of what needs to be done

Question 31

Time Oriented

Answer 31

you want someone to get to their point of the message quickly

Question 32

Content Oritented

Answer 32

the listener focuses on the message itself

Question 33

Types of Special Occasion Speeches

Answer 33

Presentation, Toast, Roast, Eulogize, Farewell, After Dinner Speech