FINAL Flashcards
(31 cards)
Group
a collection of 2 or more people who interact and share some interrelated goals
Team
1) actions of members must be interdependent and coordinated
2) each member must have a particular, specific role
3) there must be common task goals and objectives
Forming
when a team meets. On best behavior…
Storming
cliques and factions form…members may be vieing for positions
Norming
Agreement and consensus largely forms among the team
Performing
Team has a shared vision
Team Formation…
Forming, Storming, Norming, Performing
Quality Circles
Work groups of 6-12 people who brainstorm how to increase productivity/quality
Project Teams
disband after project is completed
Production Teams
typically assembly line teams
Autonomous Work Groups
The group has controls over allocating work, prioritizing work, setting work shifts, etc
Virtual Teams
Teams that don’t work face-to-face but through the computer
Shared Mental Model
a common understanding of how to perform as a team
Transactive Memory
knowing who knows what
Ways to Measure Team Composition
Minimum, maximum, mean, variability
Brainstorming…
teams are most likely to discuss redundant information.Not productive brainstormers. lol
Groupthink
a phenomenon that occurs when groups make decisions individual members know to be poor
Task Conflict
Disagreements about decisions and viewpoints about tasks
Team Conflict
Disagreements stemming from interpersonal incompatibilities
3 Elements to Motivation
Direction
Intensity
Persistence
Locus of Control (LOC)
refers to the extent to which individuals believe they can control events affecting them
Maslow’s Hierarchy of Needs
Physiological, Safety, Love, Esteem ,Self-Actualization
Herzberg’s 2-factor theory
Believed that motivation was primarily a function of satisfaction/dissatisfaction
Dissatisfaction depends on…
“hygiene factors”
