Final Flashcards

(56 cards)

1
Q

Merit vs. Spoils

A

Different systems of how to hire or recruit people to an organizations.
Spoils= highly educated, typically wealthy, which resulted in an elitist workforce. Jobs and salaries were often treated as a reward for loyalty.
Merit= The Pendleton Act was an attempt to change this culture and specified job related skills, a separation of politics and administration

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2
Q

Ecology of Organizations

A

John Gaus borrowed this idea from biological sciences to refer to the give and take between organisms and their environment.

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3
Q

POSDCORB

A
  • planning, organizing, staffing, directing, coordinating, reporting, and budgeting
  • Machine metaphors for administrative action that came out of the industrial revolution, Taylorism, and the emphasis on industrial efficiency.
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4
Q

Opportunistic Federalism

A

A system that allows for decision making based on professional or political self-interest, rather than the public good.

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5
Q

Woodrow Wilson

A

1887 “Study of Administration” is one of the first official texts on administration as a separate field.
Has a clear separation of politics and administration. Politics is what should be done, administration is doing it

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6
Q

Antistatism

A

America was initially populated by many people escaping oppressive regimes= a weariness of centralized power such as the monarchy. This posed a unique environment for public administration to “bubble up” in the US, as well as explains its relatively late arrival as a field of study

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7
Q

Three steps in the communication process

A

initiation- the person trying to put out a message
transmission- the means and manner in which the message is sent
reception- how and who receives it, and if they interpret it as it was meant

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8
Q

Democracy vs. Bureaucracy

A

Denhardt pg. 24
Democracy focuses on the improvement of the individual, and emphasizes individual participation in decision making, while bureaucracy is the collective it takes to achieve things that no individual could. OR democracy decides what should be done, and bureaucracy does it.

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9
Q

Categorical Grants

A

AKA project grants, are for a relatively limited scope such as a sewer project or specific highway improvement

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10
Q

Hawthorne Studies

A

1920’s study that was the first to academically recognize that the paycheck is not an individual workers only, or even greatest, motivation at work. People crave meaning, group identity, and to be recognized. Conditions such as heat or cold, different lighting made little difference.

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11
Q

Scientific Management

A

Scientific management is a way of looking at the management of humans similarly to that of a machine, or or manufacturing. It was, not surprisingly, a product of the Industrial Revolution and the major focus on increased productivity. This seems obvious now, but humans aren’t machines and don’t respond to stimuli the same way.

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12
Q

Dillon’s Rule

A

A ruling that gave state’s authority over all but a few extremely local issues, with notable exceptions like large cities with “home-rule” provisions. This has, overall, been relaxed since it’s conception.

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13
Q

Politics/Administration Dichotomy

A

The idea that politics and administration are, and should be, fundamentally different processes. This idea was central to Woodrow Wilson’s early writing about public administration, and has evolved significantly since its conception. Later authors have recognized that the separation is not that distinct, and that the two are fundamentally interconnected.

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14
Q

Zone of Acceptance

A

Denhardt 301
This is the zone where a worker feels that a task is “part of their job.” things that are on the peripheral of outside of this zone will feel like asking too much or that theyre overqualified

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15
Q

Theory X

A

Traditional view of the relationship between manager and worker, where the worker is assumed to be lazy and must be coerced to work, generally by money.

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16
Q

Theory Y

A

Closely associated with the “hierarchy of needs”, this theory suggests that workers do not need to be coerced and that they are motivated by feeling like they are a part of something. Workers may be most utilized when their desires and needs are in alignment with the desires and needs of their organization or work projects.

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17
Q

Herbert Simon and “bounded rationality”

A

Humans make choices with limited resources, times, knowledge, etc. and are influenced by emotions and self-interest. Thus, even the most thoughtful decisions are only logical in realms of “bounded rationality”, and cannot comprehend 100% of the factors at play.

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18
Q

Administrative Man

A

An offshoot of the “economic man,” this attempts to look at decision making more realistically. People are making decisions not purely rationally, as they only have access to certain information and resources and are driven by self interest, emotions, etc. Administrative man will considers only a short list of alternatives and their potential outcomes.

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19
Q

Satisficing

A

This refers to the tendency to pick an alternative that’s “good enough” and slightly exceeds some bare minimum of acceptable criteria, rather than accessing all the options

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20
Q

Federalism

A

The distribution of power between federal, state, and local governments rather than complete top-down distribution of power. A somewhat uniquely US phenomenon, it came from a distrust of centralized power and made sense in a time when there was incredibly loose, wide spread state communities and governments.

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21
Q

Organism vs. Machine Metaphors

A

Early on, machine metaphors were prevalent which is not surprising as they were coming out of the Industrial Revolution and two World Wars. Military and manufacturing language were common in early administrative writings. Later on the metaphors and understanding of organizations evolved into language more akin to natural and biological sciences. The “Ecology” of administration described by John Gaus, and the give and take of organisms and their environment.

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22
Q

public vs. private morality

A

public- good of the “public” rather than family, clan, or middle range collectives such as race or religion. private morality can clash with public morality due to this difference in obligation

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23
Q

Public Choice Theory

A

The utilization of economic principles and tools to deal with political issues

24
Q

Intergovernmental Relations

A

The idea of cooperation and collaboration between government institutions at all levels. The Commissions on Intergovernmental Relations in 1955 was a major landmark, and the focus on intergovernmental relations has evolved over the years, with some worry of the emergence of opportunistic federalism.

25
Systems Theory
Denhardt 302 An early opposition to the machine metaphors of the time, this theory described the inputs of an organization such as resources, requests, and directives and how they are transformed by the organization into outputs such as products and services. This system is a living organism,, continually transforming and being transformed.
26
Organizational Culture
The overall culture of an organization includes attitudes, beliefs, and values. Spoken or unspoken. Maybe your organization has a culture of sexual harassment or owning your mistakes.
27
Contrasting Public vs. Private Management/Organizations
The primary difference between private and public organizations and management is the metric by which they gauge success. Public organizations success is measured by how well and to what extent they serve the public good, while private orgs primary metric is profit. This makes measuring the success of public organizations much more difficult, because it can't be boiled down to one number. Public organizations are also held to a higher standard of transparency, and have more pluralistic decision making than a private organizations.
28
Hygiene Factors
Hygiene factors are variables that impact job dissatisfaction, although not necessarily motivation such as pay and working conditions
29
Democratic Values
Democratic values will vary widely from country to country, but in the US we tend to emphasize individual liberty and opportunity, decentralized power, and collective decision making.
30
Coercive Federalism
This refers to an increase in federal power in relation to state or local governments, often by coercive means. A classic example is requiring states to raise their drinking age to 21 to receive federal funds for highway improvements.
31
Relationship between Justice and Discretion
There are varying thoughts on to what extent administrators should be allowed discretion, and what the consequences should be for negative outcomes. honestly I don't really know the answer to this one????
32
Sources of bureaucratic power
information and expertise discretion public favor
33
Administrative Rationality
Administrative rationality seeks to mitigate some of the challenges of bounded rationality, with clear organizational goals and objectives, making the decision making process easier and hopefully more rational.
34
Groupthink
a group dynamic that discourages independent thought, creativity, or dissent
35
Max Weber
German sociologist who noticed the emergence of large scale organizations in the late 19th and early 20th century, and the subsequent need for bureaucrats. He emphasized legal/rational authority, and a clear chain of command
36
Ideal types of Authority
traditional- determined by time, tradition, and precedent charismatic- self-appointed, almost superhuman leaders legal/rational- this puts the power into the role, not into who holds the role.
37
Utilitarianism
This metric of moral philosophy states that the action that results in the most good is the most moral. It's very context specific, and suggests that there are no universal principles.
38
Deontology
Broad principles of correct ethical action, not dependent on context or final result
39
“The lifeblood of administration is power”
Norton Long wrote this in 1949 in regards to the ephemeral nature of administrative power, and how it's sources are often overlooked. that is- from all sorts of weird places above and below, and from the sides.
40
Role of the informal group
The informal group is one of the biggest motivators for workers, as humans crave belonging to a group identity. more so than pay, etc.
41
Public service motive
a desire to provide services to others for the good of the public. This is a strong motivator in both public and private sector, and can lead to better performance when in alignment with their organizations goals
42
Issue Networks
loose webs of shared knowledge that effects power over policy about some issue or aspect of policy
43
Iron Triangles
informal but powerful policy-making relationship between congressional committees, bureaucrats, and special interest groups. now considered to be largely an incomplete idea of where policy influence comes from
44
Ethical communication
``` accuracy usefulness openness fairness This allows people to act responsibly with the information at hand. ```
45
Decentralized versus centralized communication processes
decentralized: people at all levels can communicate directly with each other Centralized: people communicate with some sort of central hub or intermediary when communicating with higher level management
46
Downward, upward, and lateral communication
downward: top-down communication that influences goals, strategy, and rationale upward: bottom-up communication that communicates problems, ideas for improvement, performance reports, etc. lateral: cooperation, coordination, interdepartmental intradepartmental
47
Types of communication blockages
public trust, access to technology, income or education level are all factors that can determine if and to what extent effective communication is happening.
48
Three steps in the communication process
initiation: they have something they need to transmission: an attempt at communication through a selected medium such as verbal, writing, etc. can be intercepted with outside noise or interruption reception: the recieving party "decodes" the message, , which may or may not be understood as intended. This opportunity for misunderstanding is why good communication is key
49
muddling through
The recognition that most policy making is an incremental approach based on limited time and resources. you can't in reality make a choice from all the information, or consider all the options. you are limited by time, money, scientific uncertainty, political will etc.
50
Goodsell’s “misconceptions of bureaucracy”
Bureaucracy is seen as slow, inefficient, and overreaching but people tend to ignore the often positive interactions they have with bureaucracy on a day-to-day basis.
51
Bureaucratic subsystems
``` political appointees professional careerists generalists unionized workers contract workers ```
52
Three approaches to the field
Managerial: focused on efficiency, similar to private sector Legal: focus on applying and enforcing laws Political: focus on effectiveness and responsiveness, constitutional safeguards
53
Friedrich vs. Finer Debate
this debate addresses administrative discretion and accountability. on one hand you have rigid controls laid out by the legislature. on the other, people argue that with the complexity of government this may be impossible, thus the need for ethics and employees with public service motivation
54
Role Ambiguity
unclear expectations about the tasks and boundaries of someone's role
55
Most representative branch
some argue that administration is the most representative branch government, as its employees are more likely to align with the general public in demographics, as well having more face to face time with the general public. It is also the largest branch of government
56
Role Conflict
when incompatible demands are placed on an employee