Final Exam Flashcards

(46 cards)

1
Q

The 4Ps are also known as

A

The marketing mix

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2
Q

What are the 4 Ps?

A

Product, Price, Place, Promotion

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3
Q

Product…

A

creates value

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4
Q

Price…

A

captures value

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5
Q

Place…

A

delivers value

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6
Q

Promotion…

A

communicates value

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7
Q

Three phases of marketing plan

A

planning , implementation, control

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8
Q

Five steps of marketing plan

A

mission, SWOT, ID opportunities, implement marketing mix, evaluate performance with marketing mix

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9
Q

How do you identify marketing opps?

A

segmentation, targeting, positioning

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10
Q

Four growth strategies

A

market penetration, market development, product development, diversification

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11
Q

Market penetration

A

current market, current product, I just want to convince you to buy more with things like promotions

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12
Q

Product development

A

current market, new product, like a Coke Cherry maybe

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13
Q

Market development

A

new market, current product, like expanding NHL to European games

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14
Q

Diversification

A

new market, new product, like Tesla from high end cars to homeowner solar panels

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15
Q

Heart of marketing environment

A

consumer

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16
Q

Factors in immediate marketing environment

A

company, competitors, physical environment, corporate partners

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17
Q

Factors in macroenvironment

A

culture, demographics, social, technology, economic, political/legal

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18
Q

Principles of Conscious Marketing

A
  1. Recognition of marketing’s greater purpose beyond profit
  2. Consideration of stakeholders and interdependence
  3. The presence of conscious leadership, creating a corporate culture
  4. The understanding that decisions are ethically based
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19
Q

How to create a target market

A

STP: segment the market, target, position

20
Q

Segmentation tools

A

geographic, demographics, psychographics, behavioral, benefits

21
Q

Segment evaluation: should it be your target market?

A

identifiable, reachable, receptive, substantial, profitable

22
Q

Position strategy

A

value proposition - what can I offer that others can’t?

23
Q

The 4 E’s of digital marketing

A

Excitement, Education, Experience, Engagement

24
Q

The consumer decision process

A

Need recognition, Information search, Alternative search, Purchase and consumption, Post-purchase

25
What kind of information/factors are consumer considering in their information search?
Price, performance, safety, psychological, social
26
Types of alternative search and decision making
universal search vs. evoked search, compensatory vs. noncompensatory choice
27
Qualitative research
observation, in-depth interviews, focus groups
28
Quantitative research
survey, panel, scanner, experiments
29
Brand Equity
Awareness, Associations, Perceived Value, Brand Loyalty
30
Six Ps of retailing
Product price place promotion presentation personnel
31
AIDA Model
Awareness, Interest, Desire, Action. Move from think to feel to do. For a campaign.
32
Push vs pull campaign
Push, have retailers push it out for you, pull, go straight to consumer and get them to demand and pull into market
33
Advertising objectives
Informative for new, persuasive for rebrand, reminder for established
34
Product or institution
Is your campaign about the thing or about a message about your brand
35
Types of appeals in ad campaign
Informational or emotional
36
Brand Community Theory
In crowd knowledge, exclusivity, rituals, feel like you’re part of a special community (supreme)
37
Authenticity/Legitimacy theory
Does the next step continue to match what the brand stands for? Supreme or Nike with meta verse
38
Cool Lifecycle
Niche, Mass, Uncool
39
value proposition
communicates the customer benefits to be received from a product or service
40
VP statement
target market, offering name, product concept, unique benefits
41
Diffusion of Innovation
innovators, early adopters, early majority, late majority, laggards
42
Characteristics of channel structure:
degree of vertical integration, degree of strength of manufacturer brand, relative power of manufacturer and retailer
43
Types of distribution
intensive, exclusive, selective
44
Five Cs of Pricing
Company objectives, customers, costs, competition, channel members
45
Break Even Point
Fixed Costs/CPU rounded up
46
CPU
contribution per unit = price - variable cost