Final exam

Question 1

True or false: the story of how a protagonist overcomes a barrier is known as the connection plot

Answer 1

false, it’s known as the challenge plot

Question 2

True or false: the larger the group the better the decision making

Answer 2

false, membership needs to stay small

Question 3

true or false: disagreement negatively affects groups

Answer 3

false, 10-30% of disagreement is needed

Question 4

true or false: a doctor has the authority mode of influence

Answer 4

true

Question 5

true or false: according to balance theory, we struggle cognitively when a celebrity we like endorses a product we hate

Answer 5

True

Question 6

“have you ever wondered what the stars are made of? this speech will answer that question>” is an example of which attention getter

Answer 6

gap theory

Question 7

credibility falls under which of the three modes of persuasion

Answer 7

ethos

Question 8

when everybody gets exactly what they wanted, which form of conflict style is being used

Answer 8

collaboration

Question 9

why do guilt appeals not often work

Answer 9

the audience stops listening/avoids the message

Question 10

meg performs a speech to a very confused class. she argues in her con speech that the internet is a useless tool, and cites the internet takes forever to load, is hard to use, and is not widely available. she used sources from the 90s. what type of fallacy is this

Answer 10

missing evidence or appeal to ignorance

Question 11

list three important elements of a cover letter

Answer 11

purpose statement
showing a relationship between yourself and the interviewer
add a person-position fit paragraph if asked

Question 12

define the “liking” mode of influence and give an example of how you have seen this mode of influence used

Answer 12

we like those who like us
a retail worker hypes you up to get you to spend money

Question 13

what are three important elements of decision making

Answer 13

including every group member
keeping the group small
evaluate the positive and negative facets of a solution

Question 14

what does a person-organization fit mean?

Answer 14

it indicates how well a candidate fits with the company

Question 15

what is a person-position fit

Answer 15

indicates how well a person can do a specific job

Question 16

what are cover letter elements?

Answer 16

state what is being applied for
show a relationship
have a paragraph on person-position fit

Question 17

what should be added on a resume

Answer 17

numbers
gpa
skill section
reduce it to one page

Question 18

what are non-active video conferencing skills to do

Answer 18

keep the video turned on
act and look respectable
maintain eye contact
be muted

Question 19

what are active video conferencing skills to do

Answer 19

know software
consider the background
plan ahead
center the video
have a backup plan
dress well

Question 20

what is diversity in group work

Answer 20

different thoughts and ideas

Question 21

what is conflict in group work

Answer 21

when people don’t see eye to eye

Question 22

what is decision making in group work

Answer 22

group brainstorms and decides what to talk about

Question 23

what is organization in group work

Answer 23

deciding who does what, when, and how

Question 24

fill out this graph

Answer 24

Question 25

what is compromise

Answer 25

everybody gets a portion of what they want

Question 26

what is competition

Answer 26

wanting to do better than everybody else

Question 27

what is collaboration

Answer 27

changing wants if it works for you and others

Question 28

what is avoidance

Answer 28

not doing anything

Question 29

what is accommodation

Answer 29

working together to make the other people happy

Question 30

what is interdependence

Answer 30

being dependent on one another to pass

Question 31

what is leadership

Answer 31

keeping the group on task

Question 32

what is role clarification

Answer 32

everybody gets an assigned role, task, and expectation

Question 33

what is information sharing

Answer 33

being open and talking about what's going on

Question 34

what are effective decision making steps

Answer 34

valid and solid opinions evaluate course of action pay attention to reestablished criteria keep on task ask questions and challenge members

Question 35

how much disagreement is needed

Answer 35

10-30%

Question 36

what type of decision making should be made in groups

Answer 36

evaluate positive and negative facets involve every member keep membership small

Question 37

tactics for group consideration (5)

Answer 37

include everyone spread out and use space engage the class get close and personal separate tasks evenly

Question 38

how should audience participation be achieved

Answer 38

ask questions group activities be creative

Question 39

what should persuasion do?

Answer 39

form, reinforce, or convert the listeners attitude

Question 40

what is attitude

Answer 40

likes or dislikes, which are the building blocks of behavior.

Question 41

what is behavior

Answer 41

certain actions a person takes

Question 42

what are the 3 main modes of persuasion

Answer 42

credibility emotion logic

Question 43

what is credibility

Answer 43

ethos, or believability and trustworthiness

Question 44

what is emotion

Answer 44

pathos

Question 45

what is logic

Answer 45

logos, or statistics

Question 46

what is balance theory

Answer 46

people trying to maintain balance in theory attitudes towards people and objects

Question 47

fill out this chart

Answer 47

Question 48

what are emotional appeals

Answer 48

drawing emotions to spur action

Question 49

what are fear appeals

Answer 49

composed of both fear and efficacy

Question 50

what is guilt appeal

Answer 50

convincing someone they violated their own standard

Question 51

what is efficacy appeal

Answer 51

the believe of I can

Question 52

what are the 7 appeals of emotion

Answer 52

fear, guilt, efficacy, humor, pride, warmth, self-esteem

Question 53

what are the 6 modes of influence

Answer 53

reciprocity, scarcity, consistency, social proof, liking, and authority.

Question 54

what is reciprocity

Answer 54

"we give to those who give to us"

Question 55

what is scarcity

Answer 55

we want things that are rare

Question 56

what is consistency

Answer 56

we remain constant with past behavior

Question 57

what is social proof

Answer 57

we do what other people do

Question 58

what is liking

Answer 58

we like those who like us

Question 59

what is authority

Answer 59

we do what people in authority tell us to do

Question 60

what is stickiness

Answer 60

ideas that are understood and remembered with a lasting impact

Question 61

what are the methods of SUCCES

Answer 61

simple, unexpected, concrete, credibility, emotional, and stories

Question 62

what is simple

Answer 62

one thing the audience should remember

Question 63

what is unexpected

Answer 63

breaking the guessing machine via information, visuals, or mystery

Question 64

what is concrete

Answer 64

making things tangible

Question 65

what is credible

Answer 65

the personal experience

Question 66

what is emotional

Answer 66

personal story

Question 67

what is story

Answer 67

the plot for the speech

Question 68

what is a challenge plot

Answer 68

story of a protagonist overcoming a barrier

Question 69

what is a connection plot

Answer 69

story of people coming together against the odds

Question 70

what is a creative plot

Answer 70

story of innovation

Question 71

what is hasty generalization

Answer 71

basing a conclusion on grossly inadequate evidence, such as a small sample

Question 72

what is unrepresentative sample

Answer 72

a sample that does not reflect the distributions of characteristics of a target group

Question 73

what is a slippery slope

Answer 73

arguing a connected series of events that have no evidence of connection

Question 74

what is either/or

Answer 74

giving audience only two alternatives when there are more

Question 75

what is straw man

Answer 75

presenting an argument against an exaggerated position by one's opponent, and then refuting the fake arguement

Question 76

what is faulty casual reasoning

Answer 76

assumption that because X proceeded Y, X caused Y

Question 77

what is red herring

Answer 77

responding to an argument with an irrelevant comeback

Question 78

what is missing evidence

Answer 78

misleading claims due to missing evidence

Question 79

what is appeal to ignorance

Answer 79

argues conclusion is true due to lack of evidence opposing the conclusion

Question 80

what is bandwagon

Answer 80

argues conclusion due to majority and favorability

Question 81

what is appeal to tradition

Answer 81

argues conclusion based on the way things have always been

Question 82

what is begging the question

Answer 82

circular reasoning

Question 83

what is faulty analogy

Answer 83

comparing two phenomena that are not really comparable