Final Exam Flashcards

1
Q

Difference between leading people and managing people

A

Leadership is influencing people to meet a common goal. While managing is supervising/ observing/ and decision making.

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2
Q

Five Sources of Power a leader can possess

A

Positional Power
Coercive Power
Expert Knowledge Power
Reward Power
Referent Power

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3
Q

Michael Lee’s Total Power Equation

A

TP = LP - SP - WDP - EXP

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4
Q

TP

A

Total Power - Power possessed amongst everyone

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5
Q

SP

A

Subordinate Power - power subordinates possess

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6
Q

WDP

A

Work Designed Power - complexity of the task being completed

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7
Q

EXP

A

Extraneous Power - the nonobservables that take place outside of the work place.

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8
Q

Combination of all the leadership styles. Leader can alter his/her leadership style depending on the people they are working with in order to bring out the best in everyone and lead to success.

A

Situational Leadership

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9
Q

Leader is telling subordinates exactly what to do in order to reach goals. A command leader only thinks about winning and if subordinates comply, the leader will do something in return, if subordinates do not comply, the leader will take something away.

A

Command Leadership

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10
Q

Leader uses inspirational speeches in order to motivate and inspire those they are leading. Their goal is to create movements by changing the values and beliefs of those they are working with. Ex. Martin Luther King.

A

Inspirational Leadership

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11
Q

result driven and focus on the exchange of skills and knowledge between themselves and their subordinates. If success is shown amongst the group, the leaders will reward their subordinates, if not the reward gets taken away.

A

Transactional Leadership

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12
Q

Leaders are role models for their entire program. Subordinates follow their behavior, moral and ethical decisions, and verbal/non-verbal communication.

A

Model the Way

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13
Q

Effective team leaders will provide appropriate challenges for their team. These include – accomplishing long and short term goals, holding each other accountable for behaviors and performance, and designing drills and activities to challenge the team and bring them closer together.

A

Challenge the Process

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13
Q

Effective leaders provide a vivid vison, provide realistic goals to pursue, provide specific expectations, and will continue to communicate the goal to subordinates.

A

Inspire a Shared Vision

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14
Q

Important for leaders to provide opportunities for others to be able to lead. Developing a “nucleus” that fits the role and that demonstrate responsibility and accountability. As well as provides opportunities to encourage teammates to express feelings and thoughts.

A

Enable Others to Act

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15
Q

A leaders emotional and inspirational behaviors impact others or your team. This is a leader that demonstrates a strong character, encourages others, values working relationships, passionate, and stays true to themselves through sharing motivational words, expressions, passions and staying true to the overall vision.

A

Encourage the Heart

16
Q

4 Characteristics of High Performing Teams

A

Team Chemistry
Trust
Communication
Discipline

17
Q

Three Ways to Improve Mental Toughness

A

Learn to let go of your mistakes
Learning to be calm under pressure
Focus on what matters

18
Q

Changing the process or system of doing something, and how things are done.

A

Systemic Change

19
Q

Combination of all types of change. Takes place gradually over time

A

Evolutionary Change

20
Q

Changing someones cultural beliefs and values

A

Cultural Change

21
Q

Changing someones behaviours.

A

Environmental Change

22
Q

Reshapes and realigns goals and often leads to breakthroughs in beliefs or behaviours.

A

Revolutionary Change

23
Q

The increase or decrease of staff or personnel.

A

Structural Change

24
Kotters 8 Steps IN ORDER
Create a sense of urgency Form a powerful coalition Create a vision for change Communicate the vision Remove obstacles Create short-term wins Build on change Anchor Changes in Corporate Culture
25
Three responsibilities of a leader when it comes to facilitating a meeting
Provide and agenda Ask questions Allow others to talk
26
Three responsibilities of a leader
Parent Teacher Councillor
27
Identifies issues facing the organizations. Brainstorm ideas to address the issues Compile issues and ideas into a strategic plan Monitor and update plan as needed
Issue Based Planning
28
Ensure strong alignment of mission and organization resources.
Alignment Model Planning
29
Research external forces Changes in demographics Choose best case, worst case, reasonable case as a result of the change in particular force. Discuss possible strategies to cope with change
Scenario Planning
30
Four Phases of Planning
Understanding the mission/purpose Analyze the situation Establish Goals Establish strategies to reach goals