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Group Facilitation and Coaching Skills > Final Exam > Flashcards

Final Exam Flashcards

(60 cards)

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1
Q

Psycho-education

A

To impart knowledge

Discussion about the importance of a topic and tips on how to use it

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2
Q

Interpersoal Process

A

To learn interpersonal skills/ enhance personal growth

how to asserticvely communicate and refeclt

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3
Q

Team Building

A

To develop trust/ build teamwork skills

Learn and practice assertive communication

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4
Q

Group Coaching

A

collaborative learning and goal achievemnt within a supportive group environment

Coached on how to improve time management to gain better work life balance (goal setting, accountability strategies, planning and pratice )

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5
Q

Criteria for a group

A

2 of more people
formal social structure
interaction
common fate
common goals
interdependence
shared identity

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6
Q

Primary Groups

A

family and close friends based off emotional needs

face to face
not specialised
bonds are relatively permanent
small
intimate

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6
Q

Secondary Groups

A

Less emotional
Focused on achieving a specific task

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7
Q

Formal Groups

A

common groups, reporting to a leader
task groups - solve problems

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8
Q

Informal Groups

A

Friendship groups - common characteristics
Interest groups - united for common interest

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9
Q

Group contexts

A

educational settings - schools
organisational settings - work teams
Healthcare - hospitals
community - correctional centres
Therapeutic - psych units
social
sport - lions

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9
Q

Task and relationships

A

task - groups defined task or purpose

Relationship - ways the group member related with one another to achieve the task

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10
Q

Too Much Relationship criteria =

A

conflict
loss of vital resources if members withdraw
feeling little satisfaction in achieving goals
quality of task outcomes may be lower than expected
High task focus could fracture relationships

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10
Q

Too Much Task criteria =

A

goal may not be achieved
avoidance of decision making to minimize conflict
may not embrace different opinions
may not learn how to resolve disagreements
norms may develop that encourage the avoidance of problems
high relationship focus could detract from task performance

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11
Q

Social Capital

A

degree to which people are linked in social relationships

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11
Q

Social Category

A

Perceptual Grouping of people who are assumed to be similar to one another in ways

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12
Q

Social Identity

A

Peoples sense of self derived from relationships and memberships in groups

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13
Q

Social Network

A

Set of inter personally interconnected individual or groups

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13
Q

Stereotype

A

A socially shared set of qualities, behavioural expectations

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13
Q

Composition

A

each person who belongs to a group defines, in part, the nature of the group

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14
Q

Group Work Disadvantages

A

Not everyone can be in a group
Confidentiality is more difficult to maintain
Harder to build trust and safety
not enough time to deal with each person thoroughly
group facilitators have less control than individual context
There are concerns that conformity and peer pressure
Scapegoating may occur
A disruptive person can cause harm to other members of the group

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15
Q

Group Work Advantages

A

Economy of approach
interpersonal power
commonality
effectiveness

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16
Q

Group Facilitation

A

The provision of opportunities, resources, encouragement and support for the group to succeed in achieving goals

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16
Q

A group Facilitator

A

Guide who helps member of a group move through a process together
not there to give opinions but to draw out opinions
neutral and never takes sides

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17
Q

Social Brain Hypothesis

A

humans advanced cognitive capacity evolved to meet the info demands of living in large groups

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17
Boundaries
Groups boundaries define who is a member and who is not, open groups and social networks are more permeable than closed groups
17
A group Facilitator Key Functions
Attribution of meaning caring emotional stimulation executive function integration keeping the group in the here and now
18
Size
The number of possible relations in a group increases exponentially as groups increase in size.
19
Interaction Process Analysis System (IPA)
Distinguishes between task interaction and relationship interaction
20
Interdependence
Groups create various types of dependencies among members (Unilateral, reciprocal)
21
Structure
Group Interaction is patterned by group structure, Including roles, norms, and interpersonal relations
22
Planned Groups
Concocted and founded deliberately formed
22
Goals
Groups seek a variety of goals: Generating choosing negotiating and executing
23
Emergent Groups
Circumstantial and self organising forms gradually over time
24
Group Cohesion
Unity of a group development of strong and mutual interpersonal bonds among group members
25
Entitativity
Is the substantially influenced by common fate, similarity and proximity cues within aggregation
26
Group Structure
Norms, Values, and roles
27
Group Norms
Unwritten rules accepted ways of behaving govern how members interact and make decisions accepted code of conduct form the basis for group standards what the group sees as normal can help and hinder a group to achieve its goals
27
Descriptive norms
Norms which are stated
28
Injunctive norms
Things not stated
29
Norms in therapy groups
Desire for self understanding and exploration Self Disclosure Non judgemental acceptance of others commitment to attendance maintain confidentiality
30
Development
Explicit agreements Primacy Critical events in history carryover behaviours form past situations
31
Technical Expert
Setting ground rules Providing rationale Enlisting Support
32
Model Setting
Role Model Setting norms by example non judgemental acceptance
33
Helpful Norms
Time listening confidentiality decision making participation Expectations
34
Violations of group norms
Depends on what rule they broke Norms - dictate behavior, standards and expectations Values - Reflect shared beliefs about what is right and important to the group
35
Self Centered Roles
Aggressor or Blocker Recognition seeker or self confessor Dominator
35
Group Roles
Formal Roles Informal Roles Task Roles Group building roles Self Centered Roles
35
Group Values
Respect acceptance participation and inclusion confidentiality
36
Group Building Roles
Encourager Gatekeeper Harmonizer Compromise Follower Standard Setter
36
Task Roles
Initiator info seeker info giver opinion seeker opinion giver coordinator energizer evaluator / critic procedural technician and recorder
37
Other Challenging Roles
Monopolist Silent Member Distractor Rescuer
38
Challenging Behaviours
underdeveloped group skills Understand how groups work in therapy members have low morale leaders do not set therapeutic norms low level of maturity task is inappropriate severe psych disorders
39
Intragroup Dynamics
Level of participation Communication patterns relationships between group members nonverbal behavior Feeling tone Aroused or expressed feelings
40
Trust in groups
Competence Benevolence integrity
41
Improve Group Trust
Communication Support Respect Fairness Predictability Competence
42
Factors to cohesion
Threat and completion difficulty to entry group size similarity of attitudes and values previous successes time together
43
Assessing Cohesion
satisfaction happiness to see others any subgroups quality and quantity of communication high or low members turning up on time and staying to the end of meetings do members talk inclusively about the group
44
Enhancing Cohesion
Smaller group encourage agreement with group goals increase the time members spend together increase the status of the group and the perceived difficulty of attaining membership Stimulate completion with other groups give rewards to the group rather than individuals physically isolated the group
45
Groupthink
Illusion of invulnerability Collective rationalization illusion of mortality excessive stereotyping pressure for conformity self censorship Illusion of unanimity mind guards
46
Group development (Tuckman 1965)
Forming Storming Norming Performing Adjourning

Group Facilitation and Coaching Skills (1 decks)

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