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Intro To Hospitality > Final Exam > Flashcards

Final Exam Flashcards

0
Q

What is recreation defined as?

A

Giving new life to something

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1
Q

Voluntary organizations, Armed Forces, and employee recreation are all classified as what kind of organization?

A

Non-commercial recreation

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2
Q

Name three theme parks

A

See world, Busch Gardens, Universal Studios

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3
Q

Who is the world’s biggest casino operator?

A

Harrah’s and Caesars entertainment

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4
Q

What makes the gaming industry so popular to the government?

A

Taxes

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5
Q

What is it called when you inspect a site for an event

A

FAM trip

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6
Q

What does CVB stand for?

A

Convention and visitors Bureau

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7
Q

What are three tasks that the destination management company typically conducts?

A

Meet and greets, tour planning, dinner reservations

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8
Q

What is the final step of event planning that can measure the success of the event in meeting the goals and objectives?

A

Evaluation stage

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9
Q

Name the most popular cruise destination

A

The Caribbean

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10
Q

What is the theme park first started as a place for their employees to enjoy

A

Hershey

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11
Q

What is the largest cruise line in the industry

A

Carnival

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12
Q

What is the main difference of test at a hotel versus a part of the country club

A

Club members act like owners

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13
Q

What action would be done within the last three months before an event

A

Send invitations

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14
Q

What does SMERF stand for?

A

Social/military/educational/religious/fraternal

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15
Q

The company credited with inventing cruising is…

A

Peninsula and Oriental steam navigation company

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16
Q

The first American cruise ship to set sail from New York City in 1867…

A

Quaker city

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17
Q

How many passengers survived the Titanic?

A

705

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18
Q

Air-cruise packages made cruising an option for many passengers because the packages…

A

Created savings for passengers and made it easier to reach the coast

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19
Q

What is the largest source of income for most cruise lines?

A

Beverage service

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20
Q

The mass market segment of the cruise industry generally consist of people with the income in the ______ range

A

30 K to 60 K

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21
Q

The highest ranking position on a cruise ship is…

A

The captain

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22
Q

The position on a cruise ship responsible for administration, cruise staff, entertainment, food and beverage, and housekeeping is

A

Hotel manager

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23
Q

Gaming entertainment refers to one subset of the gaming industry known as:

A

The casino industry

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24
Q

Barges that are Moored but fulfill local regulations that gambling not occur in the city limits are called what

A

Cruises to nowhere

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25
Q

What are some characteristics of the typical gaming guest?

A

Hi level of income, tend to be white collar employees, often younger

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26
Q

The only two states that do not permit any form of gambling are:

A

Hawaii and Utah

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27
Q

Name three things Bugsy Siegel was known for

A

Opening the flamingo Hotel and Casino, racketeering, running murder for hire operations

28
Q

From the early 1940s until 1976 what city had a virtual monopoly on the gaming entertainment business?

A

Las Vegas

29
Q

The fastest-growing sector of casino gaming in the United States can be found where

A

On tribal reservations

30
Q

The world’s largest Hotel and Casino is

A

MGM grand Hotel and Casino in Las Vegas

31
Q

Associations began in the United States at the beginning of the 18th century when what group organized itself

A

Rhode Island candlemakers

32
Q

What group of market sector is the greatest percentage of convention center utilization

A

Professional and trade shows

33
Q

A service organization within the visitor industry the offer as a host of programs and services to meet clients needs is

A

The DMC a.k.a. destination management company

34
Q

A person the contracts out their services to or work for associations and corporations and plan meetings down to the last detail

A

Meeting planner

35
Q

It workshop type educational experience in which attendees learned by doing is called a

A

Clinic

36
Q

A lecture and a dialogue that allows participants to share experiences in a particular field is known as

A

A Seminar

37
Q

A small group led by a facilitator trainer -generally includes exercises to enhance skills were develop knowledge in a specific topic

A

Workshop

38
Q

A meeting with open discussion of common concerns

A

Forum

39
Q

Led by experts on a particular subject and opinions are gathered

A

Symposium

40
Q

In meeting room set up for small numbers of people with the meeting taking place around the block rectangular table

A

Board room set up

41
Q

A type of meeting room set up when the meeting format is more instructional and participants need to take detailed notes or refer to documents

A

A classroom set up

42
Q

A meeting set up generally attended for large audiences that does not need to make a lot of notes or referred to documents usually consist of a raise platform and the left turn from where presenter addresses the audience

A

The theater style set up

43
Q

A facility that is is specifically designed distraction free learning environment dedicated to hosting and supporting small to medium size meetings is a

A

Conference center

44
Q

Places were members gathered for social, recreational, professional, or fraternal reasons

A

Private clubs

45
Q

Golf course. swimming pool,rooms, lounges, bars and restaurants are all usually part of what kind of club

A

Country club

46
Q

A person or group of members elected or appointed to perform some services or function, as to investigate, report on, or act upon a particular matter

A

Committee

47
Q

The initial charge to belong to an association organization

A

Initiation fee

48
Q

Fees charged on a monthly basis

A

Monthly dues

49
Q

A defined level of expertise that is essential or fundamental to a particular job

A

Core competencies

50
Q

What are the two types of memberships for country clubs

A

Full and social

51
Q

What is the number one club in the club industry

A

Club Corp.

52
Q

What are three things that distinguish special events from daily events

A

Always planned
always arouse expectations
motivated by a reason for celebration

53
Q

Give some examples of special events

A

Weddings, festivals, conventions, fundraisers, holiday parties

54
Q

What percentages creativity, risk management, problem-solving are the most important for meeting planning

A

4% creativity, 6% problem-solving, 90% risk management

55
Q

What are the steps in the event planning process

A

Research, design, planning, coordination, evaluation

56
Q

Name some key players in event planning industry

A

Kennedy creative, brass tacks, strong events, Marquee, the simplifiers

57
Q

To be a successful event manager he was produced results in the key areas of what five things

A

Marketing, financial, operations, legal, sponsorship

58
Q

Details who was responsible for which elements, is approved and signed by the client, details must be documented

A

Event proposal

59
Q

What types of events are usually plant 2 to 5 years in advance and destination is often the determining factor

A

Association events

60
Q

The Olympics, the World Cup, the Super Bowl, the World Series, the Masters tournament, the US open, PGA championship are all types of what special events

A

Mega events

61
Q

In the club management structure who is responsible for the condition of the golf course

A

Golf course superintendent

62
Q

In club management structure who is responsible for day-to-day operation, asset management, preserving in fostering the clubs culture

A

The general manager

63
Q

Who likes the officers and directors of the club in the club management structure

A

Members

64
Q

What is the largest corporate owned themepark/animal Park company in the US

A

Busch Gardens

65
Q

Who and where did the idea of theme parks start

A

Knot berry in the Buena Park California

66
Q

Encourages groups to hold meetings, conventions and tradeshows in the area it represents and assist those groups with me preparations and Lynn support throughout the meeting

A

Convention and visitors Bureau a.k.a. the CVb

67
Q

What does CMP stand for

A

Certified meeting professional

Intro To Hospitality (1 decks)

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