Final Exam Flashcards
(56 cards)
Appraisal
people monitor the environment to assess whether conditions help/hinder goals. If situations are favorable they experience positive emotions and vice versa.
Action Tendencies
Behaviors we perform based on emotions to close the gap between appraised situation and our goals.
Anger
Attack–>conquer a barrier to our goals
Sadness
Retreat–> provide time to adjust to loss
Happiness
Approach–> take advantage of favorable circumstances
Fear
Seek protection (fight/flight/freeze)–> get away from those who saw our incompetence
Emotional Intelligence
The capacity to be aware of, control, and express one’s emotions.
Framing Rules
Define the emotional meanings of situations
Feeling Rules
What we should expect to feel in situations
Emotion Work
Efforts to generate appropriate emotions
Interactive View of Emotions
Social rules and understandings shape what people feel and how they express their emotions
Hurt
An emotional blend of fear, sadness, and anger
Guilt
Involves a sense of remorse/regret (I DID something bad)
Shame
Results from believing that we are flawed and unworthy of love (I AM bad)
Communication Climate
The overall feeling/mood between people shaped by verbals, nonverbals, and context
Self-disclosure
The revelation of personal information about ourselves
Norm of Reciprocity
The expectation that people will reciprocate our self-disclosures
Social Penetration Theory
Description of relationship escalation that focuses on how communication allows partners to probe each others self-concepts
Commitment
Can be viewed as emotional attachment, a promise, or dedication
Have to
No alternatives, can’t leave partner
ought to
Moral obligation, can’t leave because of expectations of others
Want to
Emotional desire to stay with partner
Relational Dialectics
Tensions and contradicting wants in relationships
The Three Relational Dialectic Types
Autonomy vs connection; novelty vs predictability; openness vs closedness
