Final Exam Flashcards
Ch. 11, 14, 15, 16, 18, 19, 20, 21, 22, 23
Dashboard/Balanced Scorecard
Tools that help in the collection and communication of financial and operating information
-Balanced scorecards developed by Robert Kaplan and David Norton, Hardvard Business Press
Four Key Elements of a Dashboard
1) What is Most Important to the firm’s success?
2) What are the critical drivers that influence performance attainment?
3) What are the most relevant measures that reflect critical driver relationships?
4) What relevant benchmarking data are available to assess performance?
Four Key Elements of a Dashboard: What is most important to the firm’s success?
Sustainable growth is the key principle
- In the long term, no business can grow assets faster than equity.
- Why? No lender will continue to bear the full risk of a business by financing 100% of its assets.
- Also, interest rates increase as risk does, adding more burdens for the company to pay for.
Operating Margin
=Operating income/revenues
Sustainable Growth via Equity Growth
Formulaic Display of Growth Rate in Equity
Change in equity = Net Income x Change in Equity
_____________ ________ _____________
Equity Equity Net Income
Return on Equity
The primary financial criterion that should be used to evaluate and target financial performance.
Four Key Elements of a Dashboard: Critical Drivers of Performance?
Objectives of ROE:
- Improve operating margins
- Improve non-operating margins
- Increase total asset turnover
- Increase debt financing
Four Key Elements of a Dashboard: Most Relevant Metrics?
Performance areas in a dashboard should tie back to the Key Performance Map that will help improve ROE and build business value.
-Key measures should be externally valid and benchmarked.
Example of 13 Key Metrics
- Market Factors
- Pricing
- Coding
- Contract negotiation
- Overall Cost
- Labor Cost
- Departmental cost
- Supply and Drug Cost
- Service Intensity
- Non-operating income
- Investment efficiency
- Plant obsolescence
- Capital Position
Four Key Elements of a Dashboard: What benchmark data should be used?
-Public data from governmental services such as Medicare.
Ex.
- Medicare cost reports
- Standard analytical outpatient file
- MedPar file
Cost Information
Produced by the firm’s financial accounting system
- Can be used by department managers, 3rd party payers, and planning agencies.
- Cost objects: Products (outputs/services) and responsibility centers (departments).
Cost Classifications
Costs can be classified according to the decision maker’s specific need.
Major classifications include:
- Traceability to the object being costed
- Management responsibility for control.
- Relation of costs to budget.
- Relation of costs to time.
- Behavior of cost to output or activity.
Traceability
Classification of cost by traceability depends on the cost object.
Major cost categories:
- Direct
- Indirect
Cost object
An item for which a separate cost measurement is required.
Example:
- Product
- Process
- Department
- Activity
Direct Cost
Can be specifically linked to a given product or service.
Example:
- Direct labor (Salaries)
- Supplies
- Rent expenses
Indirect Cost
Not easily traceable to a product or service but support production of a product/service.
Example:
- Administrative overheard
- Depreciation
- Employee Benefits
Cost Behavior
Describes the cost variability in relation to output or activity.
-Measurement of cost behavior is influenced by department’s classification of cost (direct v. indirect)
Five Major Categories of Cost (classified by behavior)
- Variable Costs
- Fixed Costs
- Mix Costs
- Semifixed
- Semivariable
- Curvilinear
Variable Costs
Change proportionally as output, volume, or activity level changes
An activity is a measure of whatever causes the incurrence of variable cost.
-Ex: Direct labor hours, discharges, patient visits
Fixed Costs
Do not change or vary in response to changes in activity.
-Fixed costs are a function of time, not output.
Semifixed (Step Fixed) Costs
Cost changes with changes in output but not proportionally.
-Can be considered variable or fixed, depending on the size of steps relative to the range of volume.
Semivariable Costs
Include elements of fixed and variable.
- There is some fixed requirement per unit of time, regardless of volume.
- Also, a direct proportional relationship between volume and costs.
Ex: Utility Costs.
Curvilinear Costs
Variable costs do not always behave in a strictly linear fashion.
But, within a relevant range, costs can be approximated with a straight line.
Relevant range is the range of activity within which the assumptions about the cost behavior are valid.
Controllable Costs
Can be influenced by designated responsibility center with a defined time period.
Main approaches include:
- May be identified as total costs charged to the department
- May be limited to direct costs
- May be costs that are both direct and variable.
-Should be applied consistently throughout departments