Final Exam Revision Flashcards
(82 cards)
What is the Stakeholder Model?
Model stating business activities affect stakeholders including primary (e.g., customers, employees, communities) and secondary (e.g., future generations, political parties, suppliers).
What is the Macroenvironment?
The total environment outside the firm; the societal context in which an organization resides.
What is Capitalism?
An economic system where production and distribution are in private hands operating for profit in a free market system.
What are the Key Features of Capitalism?
Creation of companies as entities separate from individuals; assumes humans are economically motivated by self-interest.
What are the Seven Pillars of Capitalism?
Competition, invisible hand, utility, agency theory, pricing, shareholder value, limited liability.
What is Adam Smith’s Invisible Hand?
Idea that self-interest-driven business activities will lead to social benefits.
What is Agency Theory?
Assumes shareholders’ and managers’ goals are misaligned and need aligning.
What is Limited Liability?
Financial loss is limited to the amount invested in a business.
What is Ethnocentrism?
Belief that one’s own culture is correct while others are wrong or misguided.
What is the Ethnocentrism Fallacy?
Assumes other cultures’ values are mistakes rather than differences.
What is the Relativist Fallacy?
Belief that no values or behaviors are objectively wrong.
What is Consumer Behavior?
Actions, reactions, and consequences during consumer decision-making and product use.
What is Ideology?
A structured set of ideas shaping how individuals and groups perceive reality.
What is Dominant Ideology?
The norm accepted by most within a society.
What is Subordinate Ideology?
Opposes the dominant but doesn’t seek to change it.
What is Radical Ideology?
Directly challenges and seeks to overturn the dominant ideology.
What is Hegemony?
Predominance or control of one state or group over others without overt force.
What are the Sustainable Development Goals (SDGs)?
Whole-society efforts in the Anthropocene era to address human impact on climate and environment.
What is the Anthropocene?
A geological age defined by significant human influence on the environment and climate.
What is Corporate Social Responsibility (CSR)?
Voluntary business actions beyond legal compliance to benefit society and business interests.
What is Triple Bottom Line Reporting?
People, Planet Profit. Organizational reporting considering social, environmental, and economic impacts.
What is the Global Reporting Initiative (GRI)?
Non-profit focusing on environmental sustainability and community development.
What is the Fonterra CSR Case?
Company improved image via school milk campaign following expired powder scandal in China; blurs CSR and commercial motivation.
What is The Social Contract?
Mutual expectations between business and society balancing freedoms and protections.