Final Exam, Strategic Mgmt Flashcards

(41 cards)

1
Q

Benefits of International Markets

A

access new markets, access lower-cost inputs (cheaper raw materials), develop new competencies

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2
Q

Disadvantages of International Markets

A

liability of foreignness (unfamiliar cultural and economic environment, coordinating across geographic distances), loss of reputation (safety standards may not be enforceable, local governments may be corrupt), loss of intellectual property (Microsoft in China)

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3
Q

Exporting vs. Licensing

A

you have no control of your goods when you just export them, but when you license them, there are contracts involved and standards must be met; it is also cheaper than to spend more money on a subsidiary acquisition and move all ops there

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4
Q

CAGE Distance Framework

A

Distance is he main cost and risk of expansion. (C)ultural, (A)dministrative and political, (G)eographic, and (E)conomic; this framework guides MNC decisions on which countries to enter

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5
Q

Global Standardization Strategy

A

low cost/low-local responsiveness; ex. IKEA, they are the same in every country, but need to be cost effective everywhere they are sold

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6
Q

Transnational Strategy

A

low cost/high local responsiveness: “think globally, act globally”, best practices, ideas, and innovations are used everywhere; ex. Proctor & Gamble

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7
Q

Multidomestic Strategy

A

high cost/high local responsiveness; local consumers ideally perceive products as local; ex. Milo is Colombian Nesquik, owned by Nestle

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8
Q

International Strategy

A

when a company sells the same products or services in both domestic and foreign markets

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9
Q

outsourcing

A

a company hires a third-party to perform tasks, handle operations or provide services for the company

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10
Q

Organizational Design

A

the process of creating, implementing, monitoring, and modifying the structures, processes, and procedures of an organization; structure (formal), culture (informal)

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11
Q

Organizational struture

A

determines how efforts of individuals and teams are orchestrated and how resources are distributed

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12
Q

Building Blocks of Organizational Structure

A

specialization, formalization, centralization, hierarchy

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13
Q

Mechanistic Organization

A

much specialization and formalization, tall hierarchies, centralized decision making; ex. Chik-Fil-A

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14
Q

Organic Organization

A

little specialization and formalization, flatter organizational structure, decentralized decision making (Google is an example)

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15
Q

Simple Structure

A

for smaller firms, low organizational complexity, not sophisticated, founders usually make all decisions and run day to day operations

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16
Q

Functional Structure

A

employees are grouped into functional areas, based on domain expertise, often correspond to distinct stages in the value chain, leaders of functional areas report to CEO

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17
Q

Multidivisional Structure

A

used as a firm diversifies products and geography, each strategic business unit has a profit and loss (P&L) responsibility, operated independently, led by a unique CEO who is responsible for SBU strategy and operations (ex. Mars Wrigley)

18
Q

M Form (Cooperative Multidivisional Form

A

(related) centralized thinking, integrated at corporate HQ, co-opetition among separate business units (SBUs) internally; ex. Mars NL wants to beat Mars France; (unrelated) decentralized thinking, low level of integration, competition among SBUs for resources

19
Q

Matrix Structure

A

you may report to the CEO of your company, but also the general manager of your area, so (me) could report to Anton Vincent, but also to Jack Tabbers; carries domain expertise, economies of scale, efficient processing of information, leverages M-form benefits, decentralized focus, responsiveness is higher

20
Q

Economies of scale

A

when Gerald sold too many watches in Hey Arnold! Economies of scale refers to the phenomenon where the average costs per unit of output decrease with the increase in the scale or magnitude of the output being produced by a firm; example, Walmart buying in bulk to reduce cost per individual unit purchased

21
Q

Organizational inertia

A

It is the inability of a company to change its resource investment pattern, while routine inflexibility is the lack of change in organizational processes and procedures for using invested resources.

22
Q

Corporate Governance

A

the mechanisms to direct and control an enterprise, ensure that it pursues strategic goals successfully and legally, offers checks and balances and addresses the principal agent problem (sometimes)

23
Q

Principal Agent Problem

A

a conflict in priorities between the owner of an asset and the person to whom control of the asset has been delegated; ex. a CEO does not always know what a salesman is doing, they assume they are selling, but how do they know? Corporate Governance attempts to solve this

24
Q

Board of Directors

A

center of corporate governance, represent interests of shareholders, tasked with providing oversight

25
Inside/Outside Directors
inside: usually consist of CEO, COO, CFO; Outside directors, senior execs from other firms
26
Milton Friedman view
believes that the only responsibility a company has is to turn a profit, no CSR
27
Fiduciary Duty
a duty of utmost good faith, trust, confidence, and candor owed by a fiduciary (such as a lawyer or corporate officer) to the beneficiary (such as a lawyer's client or a shareholder/company); a duty to act with the highest degree of honesty and loyalty
28
Shared Value Creation Framework
provides guidance to managers to create win-win situations for gaining competitive advantages while adhering to corporate social responsibility (CSR)
29
Radical Transparency
you can increase share holder value by increasing transparency (ex. Raaka showing how much % retailers, manufacturer, transportation etc.)
30
Porter's CSR Model
Philanthropy creates CSR which creates CSV (corporate shared value)
31
4 Steps of Innovation
Idea, Invention, Innovation (commercialization of an invention), Imitation (copying a successful innovation); if you are being coped, you are innovated, i.e. Starbucks trademark
32
Industry Life Cycle
introduction (most expensive stage, heavy R&D), growth (rapid growth, competition emerges), shakeout (innovation peaks, growth declines), maturity (smaller firms fall out, only few large firms remain and compete for market share, market share has reached maximum size, process innovation peaks), decline (strong pressure on price, demand falls, innovation stops).
33
Crossing the Chasm
it is a model that describes a market's acceptance of a new product in terms of the types of consumers it attracts throughout its useful life
34
Early Adopters
Early Adopters, like Innovators, buy into a new product concept very early in its life cycle. However, unlike Innovators, they are not technologists. Rather, they are Visionaries that are not just looking for an improvement, but for a revolutionary breakthrough. Consequently, they are willing to take high risks trying something new, are the least price-sensitive of the adopter groups, and are highly demanding. (for products to make it past the early adopters means they have "crossed the chasm")
35
Incremental Innovation
innovation which comes by improving something people already know
36
Disruptive Innovation
innovation geared towards a market need which has already been met (Gillette Blue Blade disrupting the market for older razors, straight razor blades, with the razor we know today)
37
Architectural Innovation
innovation brought forth by changing the design of something we already have (like Xerox making desktop photocopiers to replace the larger industrial ones)
38
Radical Innovation
entirely new innovation (Space X technology, or the iPhone, first smart phone)
39
Platform Business
(Uber, Facebook, Netflix) enables interaction between producers and consumers, its purposes is to enable matches among users; provides infrastructure and sets governance conditions
40
Pipeline Business
linear transformation through the value chain; research and development, then design, then manufacture, then sell
41
Network Effects
EX. the more Netflix Subscribers Netflix gets, the more content it can produce, the greater the value of the subscription, the greater the demand for Netflix services, and then it continues to loop.