Final Review

Question 1

What is universality healthcare?

Answer 1

Everyone who is eligible to be insured is covered for all health services

Question 2

What is accessibility healthcare?

Answer 2

Everyone who is insured must have reasonable access to insured services without additional charges

Question 3

What is comprehensiveness healthcare?

Answer 3

All medically necessary services are covered

Question 4

What is portability healthcare?

Answer 4

Coverage transferrable between provinces territories and out of country limitations

Question 5

What is public administration healthcare?

Answer 5

It is financed and managed by the government

Question 6

What are four categories of care in the Canadian healthcare system?

Answer 6

Promotion
Prevention
Restoration
Long-term care

Question 7

What is promotion?

Answer 7

Encouraging, good health

Question 8

What is prevention in the healthcare system?

Answer 8

Preventing health problems

Question 9

What is restoration in healthcare system?

Answer 9

Restoring health and rehabilitation

Question 10

What is long-term care in the healthcare system?

Answer 10

Providing long-term care

Question 11

How does a family access long-term care?

Answer 11

The client requires an assessment then a case manager will be assigned. Case manager helps to obtain the needed services.

Question 12

List six members of the healthcare team community or facility

Answer 12

Managers
LPN
RN
Patient care coordinator
Physiotherapist
Healthcare assistant

Question 13

What is a task?

Answer 13

A function procedure or activity that a support worker assist with or performs for the client

Question 14

What is assigning?

Answer 14

Appointing someone to take on a responsibility to complete a task while providing client care

Question 15

What is authority?

Answer 15

The legal right to do something

Question 16

What is delegation?

Answer 16

A process by which a nurse authorizes another care provider to perform certain tasks

Question 17

What is a delegation of task?

Answer 17

A nurse authorizes another healthcare provider to perform a certain task

Question 18

What is a group?

Answer 18

People must interact, be aware of their group membership, influence each other, and have common goals

Question 19

What are the four stages of a group?

Answer 19

Orientation(forming)
Dissatisfaction (storming)
Resolution (norming)
Production (performing)

Question 20

What is orientation stage of a group?

Answer 20

Beginning of a group and getting acquainted

Question 21

What is the dissatisfaction stage of a group?

Answer 21

Time where anger towards group or group leader

Question 22

What is the resolution stage of a group?

Answer 22

Established group rules

Question 23

What is the production stage of a group?

Answer 23

Work is getting done with collaboration and flexibility

Question 24

What are three helpful task behaviors?

Answer 24

Giving information and sharing ideas
Seeking information
Defining the problem

Question 25

What are three helpful relationship behaviors?

Answer 25

Encouraging participation Helping release tension Giving praise and support

Question 26

What are three differences between individual problem-solving and group problem-solving?

Answer 26

Self-can be made instantly Group -can be made more creative and complex Group -tries out a variety of approaches

Question 27

What is collaboration?

Answer 27

To work together towards a common goal

Question 28

What are four examples of collaborative practice?

Answer 28

Leader share information Provide feedback Solve problems Coordinate activities to meet shared goal

Question 29

What are five examples of a respectful workplace?

Answer 29

Encouragement and support Be respectful towards others Resolve disputes in a constructive manner Take responsibility and initiative Promote safety

Question 30

What are eight qualities of a good work ethic?

Answer 30

Punctuality Reliability Accountability Conscientiousness Courtesy and respect Honesty Cooperativeness Empathy

Question 31

What are the seven rates of the individual?

Answer 31

Right to be treated with dignity and respect Write to confidentiality Right to privacy Right to refuse treatment Right to be in inform Right to equal access Right to refuse to be used as a teaching subject

Question 32

What are four responsibilities of the employer?

Answer 32

Job description Supervision Personnel policies Safety policies

Question 33

What are four rights of an employee?

Answer 33

Fair salary Sufficient notice of schedule or policy changes Access to policy procedure information Access to performance evaluations

Question 34

What are four responsibility of an employee to an employer?

Answer 34

Be an advocate and respect, clients rights Report unsafe for unethical practises Provide safe and respectful care to clients Being an active member of the health team

Question 35

What is Work safe BC?

Answer 35

Medical hospital and rehabilitation services are provided to injured workers

Question 36

What are four important qualities of a healthcare assistant?

Answer 36

Dependability Patience Empathy Flexibility