Final Study Guide Part One Flashcards

(30 cards)

1
Q

The second-largest expenditure in operating budgets.

A

Purchasing

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2
Q

Purchasing Includes

A

Materials, Goods, Supplies, and Services from outside vendors

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3
Q

Number one expenders on budgets

A

Payroll

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4
Q

Second on expenders in budgets

A

Purchasing

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5
Q

What must be monitored regarding overstocking and having an adequate ___on hand?

A

Inventory?

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6
Q

Petty Cash, Normal Purchasing, and Formal Bidding are what?

A

Purchasing Procedures

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7
Q

What are examples of ethical considerations?

A

Criminal behavior, splitting purchases to use a less competitive procedure, denying a vendor the opp. to bid, giving favored info on others.

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8
Q

Perpetual Method

A

A method used to account for inventory that tracks and records in and outs of individual inventory items as they occur

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9
Q

Periodic Method

A

A method used to account for inventory that physically count inventory at the end of the fiscal year

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10
Q

__ is the most expensive item on a budget; it must be ____

A

Manpower is the most expensive item on a budget; it must be closely monitored.

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11
Q

Detailed Report

A

Each line item is monitored (best)

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12
Q

Exception Reports

A

Focuses on agreed upon exceptions to the budget

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13
Q

Summary Reports

A

Summary of budget activity

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14
Q

HR advises and supports first line managers in…

A

Hiring and retention practices to assure compliance with federal regulations like the Fair Labor Standards Act (FLSA), the Civil Rights Act, and Americans with Disabilities Act

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15
Q

What is internal recruiting in a recruitment plan?

A

Filling job vacancies with current employees or personal referrals

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16
Q

What is external recruiting in a recruitment plan?

A

Notifying potential applicants outside the organization of the agency’s to fill a vacant position. An effective recruitment plan identifies where, how, and when to recruit qualified applicants cost-effectively and in a timely fashion

17
Q

How can job announcements be distributed?

A

Agency website, internet job lisitings, word of mouth, employment agencies

18
Q

What is a Bona fide Occupational qualification? (Experience can also count.)

A

A quality or an attribute that employers are allowed to consider when making a hiring decision. The attribute or quality, when considered in other situations, would be discrimination and in violation of employment law.
Hiring decisions are based on a candidate’s knowledge and skills related to the job and qualifications reasonably necessary for the normal operation of the business - Civil Rights Act and its amendments.

19
Q

The training a new employee undergoes….

A

On the organization unit and job-specific tasks. The official organization orientation for all employees and the individualized orientation, which addresses the essential duties and responsibilities of the position and unit practices.

20
Q

Training

A

Knowledge and skills to aid in current job performance

21
Q

Development

A

Life long learning and career development

22
Q

Types of training and development that are cost effective and commonly used

A

Coaching, clinical supervision, and mentoring, as well as accountability tools used to facilitate client outcomes and support staff. Job rotations. Cross-training. Leadership development

23
Q

Managers are accountable…

A

To let their employees know the level of their performance and the expectations the unit may have for them.

24
Q

Work performance is reviewed through..

A

Performance appraisals that also generate information to identify employee development needs, salary adjustments, disciplinary actions, and terminations

25
Performance Appraisal Methods
Rating scales - Likert scale, Checklists, Narrative or essay, Objectives, Peer review, Self-appraisal, Skill competency
26
What is Progressive Process with staff being given the opportunity to correct the problem behavior?
Constructive discipline calls attention to the behavior that is inappropriate and advises how to correct it
27
Progressive discipline is
The process of issuing increasingly severe warnings for repeated violations can result in involuntary separation from the agency. There are at least four steps for repeating the same infraction: Verbal admonishment, Written warning, Suspension or leave of absence Involuntary separation or dismissal
28
Volunteer and Intern Management
Similar to personnel management. The Rt manager is directly responsible for volunteers and interns and may work in concert with human resources, volunteer services, agency wide internship coordinator, and unit staff (clinical supervisors)
29
Volunteer and intern management is organized in phases:
Planning, Selection, and orientation, Training, and supervision, Evaluating separation and recognition
30