Final Test wk 4 Flashcards

(79 cards)

0
Q

Tachypnea means

A

Rapid breathing

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1
Q

The thoracic cavity is _______ to the abdominal cavity

A

Superior

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2
Q

Two forms of physical therapy

A

Applying hot and cold therapy

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3
Q

Movement away from the body

A

Abduction

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4
Q

The opposite of extension

A

Flexion

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5
Q

Downward movement of a body part is

A

Plantar flexion

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6
Q

An example of a moist heat treatment is

A

Hot pack

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7
Q

Examples of moist heat applications are

A

Paraffin bathe, hot soak

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8
Q

A contraindication for short wave diathermy

A

Pacemaker

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9
Q

What exercise is useful for patient’s with limited movement

A

Under water therapy

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10
Q

Exercises that are self-directed in which a patient uses a machine or a pool

A

Aided mobility exercises

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11
Q

Wage teaching your patients how to use crutches, you want to tell them

A

Support your body weight with your arms

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12
Q

Which crutch gait is used by patients with severe disabilities or paralysis

A

Swing gait

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13
Q

The best way to handle a patient who calls the office in severe pain is to schedule

A

That day, immediately

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14
Q

Before putting a caller on hold ask them to

A

State their purpose for calling

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15
Q

A guideline you should follow when placing an outgoing call

A

Is this a convenient time, do you have time to talk?

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16
Q

When calling a prescription into the pharmacy, what’s the one thing I have to do

A

Check for accuracy

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17
Q

Communication that contains all information demonstrates what?

A

Completeness

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18
Q

A telephone message that is organized and logical demonstrates

A

Cohesiveness

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19
Q

The first step in preparing the appointment book is

A

Matrix

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20
Q

The main reason a diabetic patient must eat regular meals and snacks

A

Keep sugar from dropping too low

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21
Q

The best time to schedule a patient who needs a regular appointment

A

Same day, same time

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22
Q

A surgical patient cancels their appointment and develops an infection, can legal action be taken against the doctor

A

No, because cancellation is annotated in patient chart

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23
Q

Blocking out a period in mid-morning and mid-afternoon for use as a buffer is what kind of scheduling

A

Cluster scheduling

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24
What can result if the physician has large unused gaps in the schedule
Underbooking and patient cancellations
25
The abbreviation CPE stands for
Complete physical examination
26
The first impression a patient gets of the medical office is the
Reception area
27
The best way to maintain appropriate temperature in the reception area is
Surveying the patients to see if they are comfortable
28
A group of colors that works well together
Color family
29
To create a relaxing atmosphere I want to use
Muted/neutral colors
30
A hazard to the elderly and small children in the reception area
Sharp edges
31
Who suggest that the reception area be sufficient to accommodate everyone in the reception area
American medical association (AMA)
32
What guidelines should you follow when selecting magazines for the office
Patient's Feedback
33
Insurance for the elderly
Medicare
34
The insurer pays an annual cost for healthcare insurance
Annual premium
35
A fixed dollar amount that the subscriber must meet each year
Deductible
36
When a patient calls the office questioning why an insurance claim was rejected
Check you explanation of benefits
37
Enrollees who are age 65 and older, may continue to obtain medical services at military hospitals and clinics are eligible to enroll into
Tricare for life
38
Data elements that are transmitted into a computer file is
Electronic medical claims
39
Active duty personnel is not eligible for paid medical care until they retire
Champva/Tricare
40
Before accepting worker's compensation coverage who should you verify this with
Employer
41
Claims that do not meet medicate's coding or medical necessity policies will be
Denied
42
Describes the primary condition for which the patient is receiving treatment is called
Diagnosis
43
These codes are updated yearly
ICD-9
44
The alphabetic index is organized by
Condition
45
Having a medical practice compliance plan in place shows
Good faith, effort to compliant with coding regulations
46
To locate the correct ICD code, for a diagnosis in the patients medical record, what step is used in the 5 step process
Step #1
47
Which coding certification requires at least 3 years of coding experience
CCS-P
48
An entry level title for a coder is
CCA
49
An easy way to remember when an E-Code is required is to ask
How did this happen
50
If the medical practice accepts credit card payments, the AMA suggests
Not to encourage the patient to use credit cards
51
If the office does not have an authorization device for charge cards, you should
Call the credit card company for authorization
52
The most appropriate way to determine which parent has consent and payment responsibility of a minor
Assume that the child in for treatment has consent and payment responsibility
53
What type of an account would you set up for a patient who is visiting from out of town
Single entry account
54
The last date a payment or charge for each illness is used as the starting date for determining the time limit on that specific debt
Open book account
55
This act protects telephone subscribers from unwanted solicitation
Telephone consumer protection
56
What act requires creditors to provide applicants with accurate and complete credit
Truth and lending act
57
What act states that creditors may not discriminate
Equal credit opportunity
58
The most common type of disbursement is for
Office supplies
59
A special bank check that allows the depositor to withdraw funds from that account
Counter check
60
A financial summary analyzing the income and expenses of the practice is prepared by
An Accountant
61
Where would you find the number of dependents an employee is claiming
W-4
62
A percentage of the amount an employee earns for the employer is called
Commission
63
Beyond the normal 8 hours in a regular work day is time and a half, this is mandated by what act
Fair Labor Standard Act
64
How long is a physician required to keep a terminated employee's payroll record
Four (4) years
65
A wound which is clean and has a smooth cut is a
Incision
66
Appropriate care for a snake bite is
Keep patient calm, immobilize the body part, position it below heart level
67
Abdominal pain in the right upper quadrant and radiates to the back between the shoulder blades is characteristics of
Gall Bladder
68
What is the purpose of the four valves of the heart
To ensure one way blood flow
69
A blood pressure is a reflection of
Arterial Pressure
70
Obstruction of blood to the heart muscle results in
Myocardial Infarction
71
This covers the heart and large blood vessels attached to it
Pericardium
72
These are small vessels that carry oxygenated blood
Arterioles
73
This artery is found in the thigh
Femoral
74
Blood leaves the armpits through what vein
Auxiliary vein
75
Another name for chest pain
Angina
76
When someone pushes on the chest this can cause chest pain only is known as what
Costochondritis
77
Chest pain cause by this generally occurs only during body movement
Sore muscle
78
A patient who has been hospitalize up to 90 days in a benefit period is covered under
Medicare Part A