FINALS Flashcards
(104 cards)
What are norms?
Regulatory standards that define how members are supposed to behave.
Norms provide direction, motivation, and organize social interactions.
What are the four types of norms?
- Prescriptive Norms
- Proscriptive Norms
- Descriptive Norms
- Injunctive Norms
Each type serves a different function in guiding behavior.
Define Prescriptive Norms.
Socially appropriate ways to respond in a situation; what members SHOULD do.
Define Proscriptive Norms.
Prohibitions that define actions that should be avoided; what members SHOULDN’T do.
Define Descriptive Norms.
Describe what most people usually do, feel, or think in a situation; what members are ACTUALLY doing.
Define Injunctive Norms.
Evaluative norms that describe behaviors people ought to perform; what groups approve or disapprove.
What is internalization of norms?
Members comply with their group’s norms because they want to, making the norms their own personal norms.
What do communication norms set?
Expectations about how frequently one should communicate and the types of messages exchanged.
What are relationship maintenance norms?
Encourage using social media to strengthen relationships by keeping up-to-date on others’ lives.
What are negative self-consequences norms?
Steps to avoid causing oneself harm when using social media.
What do negative friend-consequences norms warn against?
Doing things that might harm one’s friends.
What is social tuning?
The tendency for individuals’ actions and evaluations to become more similar to those around them.
What are Benne and Sheats’ Group Roles?
Theory stating individuals gravitate to particular roles based on experiences and personality.
What are the two main categories of roles identified by Benne and Sheats?
- Task roles
- Relationship roles
Task roles focus on accomplishing tasks while relationship roles emphasize internal work.
What does Bale’s SYMLOG model analyze?
Types of roles in groups based on dominance, friendliness, and acceptance of task-oriented authority.
What are the three dimensions of SYMLOG?
- Dominance or Submissive
- Friendly or Unfriendly
- Acceptance or Nonacceptance of task-oriented authority
What is role differentiation?
The increase in the number of roles in a group that become more narrowly defined and specialized.
Describe Task roles.
Behaviors focused on accomplishing tasks like initiating structure and providing feedback.
Describe Relationship roles.
Emphasize building trust, respect, and collaboration among team members.
What are role theories?
Theories regarding roles and role-related processes.
What are the three types of role theories?
- Functional Role Theories
- Interactionist Theories
- Dynamic Role Theories
What is role stress?
Influence of roles on group members’ happiness and well-being.
Define role ambiguity.
Uncertainty about whether one is acting appropriately in their role.
Define role conflict.
Tension or uncertainty caused by inconsistent expectations associated with one’s role.