finalsss

Question 1

BPR emerged when?

Answer 1

early 1990s

Question 2

A process employed to greatly improve organizational performance by radically redesigning business processes.

Answer 2

BPR

Question 3

This aim is to dramatically improve organizational performance by improving an organization’s efficiency and effectiveness of processes.

Answer 3

BPR

Question 4

it is also involves redesigning associated systems and organizational structures.

Answer 4

BPR

Question 5

who are the key contributors in the field of Business Process Re-engineering.

Answer 5

Michael Hammer and James Champy

Question 6

7 Principles of BPR

Answer 6

• organize around outcomes, not task
• Have those who use the output perform the process
• Integrate information-processing work into the real work that produces the information
• Treat geographically dispersed resources as though they were centralized:
• Link parallel activities instead of integrating their results:
• Put decision point where the work is performed and build control into the process:
• Capture information once and at the source:

Question 7

what are the Shortcomings of BPR

Answer 7

• All-or-nothing
• Negative results
• Gradual and innovative approaches are usually chosen over BPR.

Question 8

involves a meticulous reassessment and redesign of every step, including logistics, inventory management and procurement.

Answer 8

supply chain optimization

Question 9

it might involve rethinking procurement strategies, implementing just-in-time inventory systems, optimizing production schedules or redesigning transportation and distribution networks.

Answer 9

supply chain

Question 10

Streamlining supply chain management benefits

Answer 10

• Improved efficiency
• Reduced cost
• Enhanced transparency

Question 11

include integrating customer data from disparate sources, using advanced analytics for insights, and optimizing service workflows to provide personalized experiences and shorter wait times.

Answer 11

Customer relationship management

Question 12

it is used to centralize customer data and enable real-time insights

Answer 12

CRM software

Question 13

it can establish a comprehensive view of each customer, enabling anticipation of their needs, personalization of interactions and prompt issue resolution.

Answer 13

BPR under CRM

Question 14

Benefit of using CRM software

Answer 14

360-degree customer view
Increased sales and retention
Faster problem resolution

Question 15

are used in all the daily operations of manufacturing.

Answer 15

ERP (Enterprise resource planning) systems

Question 16

is software meant to organize all business functions into one central system, making the data gathered easier to use and helping the business run more efficiently.

Answer 16

Enterprise Resource Planning

Question 17

Types of ERP Modules

Answer 17

a) Finance
b) Manufacturing & Production Planning
c) Sales & Distribution
d) Plant Maintenance
e) Quality Management
f) Material Management

Question 18

A set of processes are required so that they can provide the financial information in the form that is required by the user, such financial solution

Answer 18

Finance Module

Question 19

under of financial module

Answer 19

Financial Accounting
Investment Management
Treasury Module
Enterprise Controlling

Question 20

under of financial accounting

Answer 20

General Ledger
Accounts Receivable / Payable
Asset Accounting
Legal Consolidation

Question 21

it is essential to both financial accounting system and to strategic decision making.

Answer 21

general ledger

Question 22

it supports all the functions which are required in financial accounting system.

Answer 22

general ledger

Question 23

general ledger contains ____

Answer 23

sub-ledgers

Question 24

It provides the summary information from the other components at the user defined level of detail.

Answer 24

general ledger

Question 25

it is the data summary that can be used in planning, distribution and reporting.

Answer 25

general ledger

Question 26

It uses the standard business rules for the data entry and reporting to processing payments and bank transactions.

Answer 26

Accounts Receivable / Payable

Question 27

The accounts receivable and payable functions include:

Answer 27

Internet Integration Document Management EDI processing Automatic Integration with Cash Management

Question 28

it provides, enterprise-wide credit management with workflow integration, payment automation with EFT and check processing etc.

Answer 28

Accounts Receivable / Payable

Question 29

This module manages the company’s fixed asset. It provides the detailed information on asset related transactions

Answer 29

Asset Accounting

Question 30

The asset module functions performed are:

Answer 30

Provides with depreciation charge. Support throughout the complete lifecycle of the asset. Management of capital assets. Integration with Plant Maintenance for management of machinery and equipment.

Question 31

It does not change. E.g.: Land & Building.

Answer 31

Fixed Assets

Question 32

It keeps on changing. E.g.: Cash

Answer 32

Current Assets

Question 33

helps in the direct data transfer from individual statements into the consolidated report.

Answer 33

Legal Consolidation

Question 34

helps to create multiple views of consolidated data and thus we can generate separate reports for the different functions of an organization.

Answer 34

Legal Consolidation

Question 35

it process starts from the planning of an organization till the settlement of an organization.

Answer 35

Investment management

Question 36

are carried out in each and every department and it also tells us the up-to-date information about funds, plant cost and actual cost from external and internal activities.

Answer 36

investment programs

Question 37

allows distributing budgets which helps to monitor the budget and avoid over run.

Answer 37

investment programs

Question 38

it helps in management and control of cash flow.

Answer 38

Treasury Module

Question 39

treasury component provides us with the following subcomponents:

Answer 39

oCash Management oTreasury Management oMarket Risk Management oFunds Management

Question 40

comprises of those functions that will optimize share-holder value, while meeting internal objectives for growth and investment.

Answer 40

Enterprise controlling

Question 41

Enterprise controlling includes:

Answer 41

oExecutive Information Systems oBusiness Planning and Budgeting. oProfit Centre Accounting

Question 42

it provides an integrated solution for supporting the operational needs of an enterprise-wide system.

Answer 42

Preventive Maintenance module

Question 43

includes an entire family of product covering all aspects of plant/ equipment maintenance and becomes, integral to the achievement of process improvement.

Answer 43

Plant maintenance module

Question 44

major subsystems of a maintenance module are

Answer 44

oPreventive Maintenance Control. oEquipment Tracking. oComponent Tracking. oPlant Maintenance Calibration Tracking. oPlant Maintenance Warranty Claims Tracking.

Question 45

defines the functions of quality management and the elements of a quality management system.

Answer 45

ISO9000 series of standards

Question 46

it require that quality management systems penetrate all processes within an organization.

Answer 46

ISO standards

Question 47

it support the essential elements of such a system.

Answer 47

Quality Management module

Question 48

The quality Management module fulfils the following functions

Answer 48

Quality Planning Quality Inspection Quality Control

Question 49

Management of basic data for quality planning and inspection planning, Material specifications, Inspection planning.

Answer 49

Quality Planning

Question 50

Trigger inspections, Inspection processing with inspection plan selection and sample calculation, print shop papers for sampling and inspection, Record results and defects, Make the usage decision and trigger follow-up actions.

Answer 50

Quality Inspection

Question 51

Dynamic sample determination on the basis of the quality level history, Application of statistical process control techniques using quality control charts

Answer 51

Quality Control

Question 52

it optimizes all purchasing processes with workflow-driven processing functions, enables automated supplier evaluation, lowers procurement and ware housing costs with accurate inventory and warehouse management and integrates invoice verification.

Answer 52

material management module

Question 53

The main modules of material management are as follows:

Answer 53

Pre-Purchasing Activity. Purchasing. Vendor Evaluation. Inventory management. Invoice verification and material inspection