Fire Officer Flashcards
(213 cards)
1
Q
A metro size fire dept is based on having more than ____ FF’s.
A
400
2
Q
The science of using available resources to achieve desired results is:
A
Management
3
Q
The standard organizational structure that is used to manage assigned resources in order to accomplish stated objectives for an incident is:
A
Incident Management System (IMS)
4
Q
The emphasis at this level is placed on accomplishing the depts goals and objectives by working thru subordinates to achieve desired results.
A
Fire Officer 1
5
Q
Max number of personnel or activities that can be effectively controlled by one individual, usually 3-7, is:
A
Span of control
6
Q
The behavioral method that represents the lowest level of concern for both results and people is:
A
Indifferent - evade and elude
7
Q
The physical mark left by the fire, are known as:
A
Fire patterns
8
Q
The formula based on a flow equivalent to 1 gallon per minute per 100 cubic feet for 30 seconds is:
A
Iowa State University rate of flow
9
Q
Developed by various government organizations to implement a law that has been passed by a government body:
A
Rules and Regulations
10
Q
Which type of promotional activity was developed for use in the German Army in the 1920’s?
A
Assessment Center Process
11
Q
One of the greatest demands on the fire officer is the effective use of:
A
Time
12
Q
In career depts, more than ____% of a budget is allocated to salaries and benefits.
A
90%
13
Q
An effective method to assist with on scene emergency decisions is thru the use of:
A
SOP’s
14
Q
The _________ Act established the Civil Service System.
A
Pendleton Act
15
Q
The standard for Fire Officer qualifications is:
A
NFPA 1021
16
Q
What is Pyrolysis?
A
Chemical decomposition
17
Q
The purchase of a durable item that will last for more than one budget year is considered a:
A
Capitol Expenditure
18
Q
National statistics indicate that ____ in every _____ fires is of incendiary origin.
A
1 in every 4
19
Q
A six point model of Crew Resource Management (CRM) serves the fire service well, they are:
A
- Communication skills
- Teamwork
- Task allocation
- Critical decision making
- Situational awareness
- Debriefing
20
Q
The initial responsibilities of the Incident Commander include these 5 steps:
A
- Scene size up
- Action plan
- Assign resources
- Command structure
- Plan is safe
21
Q
Three areas where a Fire Officer needs to keep his supervisor informed are:
A
- Progress towards performance goals and project objectives
- Matters that may cause controversy
- Attitudes and morale
22
Q
Standpipes are subdivided into three classes based on their expected use:
A
Class 1 - 2.5” outlets for FD
Class 2 - 1.5” preconnect for occupant
Class 3 - 1.5” and 2.5” for occupants use until FD arrive
23
Q
If a model code is adopted by a local jurisdiction, it may occur in one of two ways:
A
- Adoption by reference (partial)
2. Adoption by transcription (entire)
24
Q
This motivational theory is based on people acting in a manner they believe will lead to an outcome they value:
A
Expectancy Theory
25
What does right to work mean?
Workers can't be compelled to join a union as a condition of employment.
26
This type of management shifted the focus to pay more attention to the workers and working conditions to make them more productive.
Humanistic
27
The discipline that starts out to correct a problem with positive discipline and then increasing the intensity of the discipline is:
Progressive Discipline
28
This code regulates new construction buildings:
Building code
29
This theory, the manager believes that people do like to work and that they need to be encouraged not controlled:
Theory Y
30
First step in the discipline process is usually:
Informal verbal discussion
31
________ refers to the purpose for which a building is used.
Occupancy
32
When dealing with a complaint from a citizen, the first thing the Officer should do is:
Remain calm and professional
33
Psychomotor skill levels fall into four categories:
1. Initial (basic understanding)
2. Plateau (competent)
3. Latency
4. Mastery (confident)
34
The two documents used to define the KSA's that are required for every classified position within the municipality are:
1. Narrative job description
| 2. Technical class specification
35
Brainstorming is a method used to develop ideas and would be used in what step of the decision making process?
Second
36
What are the backbone of order in the Fire Department?
Policies
37
One of the basic foundations of Crew Resource Management is that crew members can:
Speak up if they see something that causes concern
38
There are two types of fire patterns:
1. Movement (V or U shaped)
| 2. Intensity
39
The four federal laws that regulate the collective bargaining system are:
1. Norris-Laguardia
2. Wagner-Connery
3. Taft-Hartley
4. Landrum-Griffin
40
What type of leadership is effective at the firehouse when assigning work duties?
Democratic
41
Some states could require binding arbitration, what is this?
Dispute resolution by a third & neutral party
42
One of the most critical areas in decision making is how to deal with situations that involve:
Conflicts or complaints
43
Money spent on services or goods such as insurance and fuel is known as:
An expenditure
44
The IMS general staff below command are:
| There are 4
1. Operations
2. Planning
3. Logistics
4. Finance/Admin
45
This motivational theory suggests that employees evaluate outcomes they receive for their inputs and compare with others:
Equity Theory
46
This describes how commanders can recognize a plausible plan of action:
Recognition Primed Decision making (RPD)
47
An evaluation error that tends to rate all FF's either higher or lower than their work performance deserves, thus reducing conflict.
Leniency
48
The generic term that can be applied to either geographical or a functional component:
Sector
49
A systematic process of gathering and processing info and determining a plan of action is:
Size up
50
The triangle of Leadership is comprised of three things:
1. Effective Leadership
2. Trust and respect
3. Leadership skills
51
A motivating theory that relies on the natural competitiveness of people.
Goal setting
52
The total quantity of all combustible products in a structure is known as:
Fuel load
53
The NFPA 704 marking system is used for:
Buildings
54
This code applies to existing buildings:
Fire code
55
Five construction types per NFPA 220 are:
Type 1 - Fire Resistive (concrete)
Type 2 - Non Combustible (cinder block walls, unprotected steel columns)
Type 3 - Ordinary Combustible (ext walls masonry)
Type 4 - Heavy Timber (unprotected wood)
Type 5 - Wood Frame (regular house)
56
An important part of the communication process in CRM is focusing on:
What is right vs who is right
57
What is one step the Officer can do that will assist in Brainstorming?
Function as the scribe
58
The complex system of inherent attributes that determine a persons moral and ethical actions is:
Integrity
59
This summarizes the scope of the job and provides examples of the typical tasks that a person holding that position would be expected to perform:
Narrative Job Description
60
The three basic priorities for an Incident Action Plan are:
1. Life Safety
2. Incident Stabilization
3. Property Conservation
61
Which step of the decision making process is considered the most challenging?
Implementation
62
A way of organizing an incident by breaking down the overall strategy into smaller tasks:
Division of labor
63
Information about the makeup of a community based on race, gender and other factors is known as:
Demographics
64
Taylor's breaking down of work tasks into constituent elements and standardizing work tasks was called this type of management:
Scientific
65
Four management principles of most Fire Departments:
1. Unity of Command
2. Span of Control
3. Division of Labor
4. Discipline
66
Maslow - Hierarchy of need:
| There are 5
1. Physiological needs
2. Safety, security
3. Social, affection
4. Esteem, status
5. Self actualization
67
The theory that each FF answers to only one supervisor, each supervisor answers to only one boss:
Unity of Command
68
This theory, the manager believes that people do not like to work so they need to be closely watched and controlled:
Theory X
69
An evaluation error that occurs when the evaluators personal bias skews the evaluation is:
Personal bias
70
An evaluation error that occurs when the officer compares the performance of one with that of another is called?
Contrast effect
71
A system designed to train team members how to achieve maximum mission effectiveness under stress is:
Crew Resource Management (CRM)
72
McGregor developed this concept to define the problem in terms of managers or the organizations view of the workers:
Theory X and Theory Y
73
There are 3 specific situations where the Fire Officer must behave as a Theory X manager:
1. Operating at a fire or high risk activity
2. Taking control of a conflict
3. Nears the end of a series of negative disciplinary measures
74
This Act provides the minimum standards for both wages and Overtime entitlement is:
Fair Labor Standards Act (FLSA)
75
Specific information on actions that should be taken to complete a task is:
Standard Operating Procedure
76
The communication cycle contains 5 parts:
1. Message
2. Sender
3. Medium (with noise)
4. Receiver
5. Feedback
77
This tactical level management represent geographical Ops, such as one floor or one side of a building:
Divisions
78
What accounting process must a Fire Dept budget go thru each year?
An Audit
79
Two to five single resources that are assembled to accomplish a specific task
Task force
80
The behavioral method that demonstrates a high concern for results and a low concern for others is:
Controlling- direct and dominate
81
Of all the promotional examination components the most common is ___________ and the most complex, expensive one is ______.
In-Basket, Simulation
82
NFA's three phases of size up are:
1. Pre-incident information
2. Initial size up
3. Ongoing size up
83
Which step in the communication process ensures the message was received and understood?
Feedback
84
Before the civil war, most government jobs were awarded according to the patronage or _______.
Spoils System
85
A moral, mental and physical state in which all ranks respond to the will of the leader is:
Discipline
86
The ability of an officer to project an image of being in control of the situation is:
Command presence
87
A plan that includes the interior view of the building and identifies doors, hallways and storage closets is a:
Floor Plan
88
Specific information on actions that should be taken to complete a task is:
Standard Operating Procedures (SOP's)
89
A general decision making process has 5 steps, what are they?
1. Define the problem
2. Generate alternative solutions
3. Select a solution
4. Implement solution
5. Evaluate result
90
Most errors on an incident scene can be broken down into two categories:
1. Crew performance
| 2. Mechanical breakdown
91
How many options are there for the FD to consider in constructing a written exam? What are they?
Three
1. Local test committee
2. Private companies/generic exam
3. Consultant/Specific exam
92
The standard that defines four levels of Fire Officer
NFPA 1021
93
What is the first step in the CRM task allocation phase?
Knowing ones limits
94
Three command modes:
1. Investigation mode
2. Fast Attack mode
3. Command mode
95
The ______ is the energy source that caused the material to ignite.
Source of ignition
96
These represent functional operations such as ventilation:
Groups
97
A lighter found in the room of origin would be considered ______ evidence.
Demonstrative
98
Three levels of command are:
1. Strategic
2. Tactical
3. Task-level
99
What entity developed CRM in 1979?
NASA
100
The behavioral method that see's no contradiction in demonstrating a high concern for both people and results at the same time. This is also the preferred method to become a successful Fire Officer.
Sound - contribute and committ
101
The behavioral method that believes there is an inherent contradiction between the two concerns, but does not value one over the other is:
Status Quo - balance and compromise
102
The overall direction and goals for the incident are set at the:
Strategic level
103
What is the next step once a new IC has taken command of an incident?
Dispatch and all crews notified
104
The general staff function responsible for the creation of the incident action plan is:
Planning
105
A formal statement that provides guidelines for present and future actions, often requiring personnel to make judgement is:
Policies
106
The physical or geographical areas of operation like the third floor is:
Divisions
107
The four parts to the NFA formula for determine fire flow are:
1. Length X Width / 3
2. Mult # of floors
3. Mult % involved
4. Add 25% for each exposure
108
The determination of the appropriate strategy to mitigate an incident and the development of tactics to execute the strategy are two major components of a, what?
Incident Action Plan
109
The communication cycle contains 5 parts, they are:
1. Message
2. Sender
3. Medium
4. Receiver
5. Feedback
110
One of the most significant factors in performing a scene evaluation is:
Visualization
111
What percent of FF die in MVA's? Of those, 1/3 are _______.
20%, 1/3 are Ejected.
112
Three Fire Officer responsibilities for Safety are?
1. Be physically fit
2. Wear seat belts
3. Maintain company integrity at incidents
113
Employers required workers to sign a pledge that they would not join a union as long as the company employed them, it was called a what? And what Act ended this?
Yellow Dog Contract
The Norris-Laguardia Act ended it
114
Under this Act, workers have the right to refrain from joining a union:
Taft-Hartley Act
115
This Act established the procedures that are commonly called collective bargaining.
Wagner-Connery Act
116
Four basic tasks that Fire Officers consider vital are:
1. Morning report
2. Notifications
3. Decision making
4. Problem solving
117
Budget expenditures for the day to day activities for a Fire Dept are called:
Operating Expenditures
118
A system that defines the roles and responsibilities to be assumed by personnel and the operating procedures to be used in the management and direction of emergency ops
Incident Management System (IMS)
119
Four functions of management:
1. Planning
2. Organizing
3. Leading
4. Controlling
120
The type of leadership style that could be used during a technical rescue incident is:
Democratic
121
NFPA week was started after a major fire in what city?
Chicago
122
The Fire Officer works as a _______ when providing training to an individual or team.
Coach
123
In addition to the federally required training; blood borne pathogens, Hazmat and SCBA; the FD needs to provide:
Emergency Scene Awareness Training
124
NFPA 1403 identifies three activities that are absolutely prohibited in Live Fire Training:
1. No live victims
2. No flammable liquid used as fuel
3. No more than one fire evolution in an acquired structure at a time
125
The discipline that moves from mild to more severe punishments if the problem is not corrected is:
Progressive Negative Discipline
126
A moral, mental and physical state in which all ranks respond to the will of the leader is:
Discipline
127
The evaluation error that evaluates a FF based on the Fire Officers personal ideals instead of job standards is:
Frame of reference
128
Leaders can be effective only to the extent that others a willing to accept their leadership, this is described as:
Followership
129
The discipline that is directed toward motivating individuals is:
Positive Discipline
130
The first task in creating a fire prevention program for a community is to
Identify a fire or life safety problem
131
One way of using info found in a demographic report is to:
Adjust fire prevention programs to address cultural differences
132
The root cause of almost every labor disturbance is:
A failure to properly manage the relationship between labor & management
133
The best known motivational theory is:
Reinforcement Theory
134
The process of influencing others to accomplish a mission, task or objective is known as:
Leadership
135
In the Supreme Court ruling of Michigan vs Clifford, it was determined that once the area of origin is determined, the scope of the search is:
Limited to that area
136
The control of evidence from the time it is found until it is presented in court is known as:
Chain of evidence
137
The first step in determining the cause of a fire is to locate the:
Point of Origin
138
After the individual and the Fire Officer, the third line of defense is who?
Incident Safety Officer
139
One of the most effective strategies of positive discipline is:
Empowerment
140
The Supreme Court ruling that requires the FD to remain on scene of a fire under investigation without a search warrant is:
Michigan vs Tyler
141
The cause determination of a fire can be approached as a three step process (only after the point of origin has been located)
1. Determine source of ignition
2. Determine fuel that ignited
3. Determine circumstances or human actions
142
This refers to the purpose for which a building is used or intended to be used
Occupancy type
143
The four part calculation based on square feet fire flow is the:
NFA formula
144
The third most frequent category of FF fatalities are:
Asphyxiation & burns
145
Loyd Layman's five steps for analyzing emergency situations are:
1. Facts
2. Probabilities
3. Own situation
4. Decisions
5. Plan of Operations
146
The behavioral method that demonstrates a low concern for results with a high concern for other people is:
Accommodating - yield and comply
147
Leadership in routine situations is accomplished in three ways:
1. Influencing
2. Operating
3. Improving
148
A free style approach that moves the decision making from the Fire Officer to the FF's is:
Laissez-Faire
149
The first step in using a depts EAP is for the officer to:
Recognizing a problem
150
After designing a fire prevention program, the next step is to:
Deliver a pilot class to a target audience
151
RECEO VS stands for:
```
Rescue
Exposures
Confinement
Extinguishment
Overhaul
```
Ventilation
Salvage
152
The types of problems that an officer could be expected to encounter in four broad categories are:
1. In House
2. Internal
3. External
4. High profile incidents
153
Unions and employers determine the conditions of employment through direct negotiations:
Collective Bargaining
154
In designing a new training program, use the four step method:
1. Preparation
2. Presentation
3. Application
4. Evaluation
155
When the officer concentrations on only one aspect of the FF's performance and applies the perception across the board to all aspects is called
Halo & Horn Effect
156
The four grievance procedure steps are:
1. Present complaint
2. Submit written grievance
3. Another written to BC
4. Can present to Chief
157
Augustus Caesar created what was probably the first fire department in 24 BC called
Familia Publica
158
Almost every Fire Officer task depends on the ability to:
Effectively communicate
159
The deadliest fire in US history killing more than 2200 people was the:
Peshtigo Fire
160
An accusation or feelings of resentment expressed by a citizen is considered a:
Complaint
161
The continuous line of authority that exists from the top of the organizational structure to the lowest level is:
Chain of Command
162
The leading cause of fires in residential structures is:
Cooking
163
Requiring FF's to be seated and wearing seat belts could prevent _____ to ______ fatalities every year.
10 to 15
164
Five units of the same type with an assigned leader is:
Strike team
165
Two general house rules for non emergency activities are:
1. Don't compromise companies ability to respond
| 2. Don't jeopardize publics trust in FD
166
The primary responsibility of a Fire Officer is to _______ the company while assigned tasks are being performed.
Supervise
167
Which type of power is based on a persons special knowledge?
Expert
168
According to NFPA 1710, the recommended number of FF's on scene before an interior attack on a single family structure is _____ and should be assembled within 9 min from dispatch.
14
169
The loss of _______ is frequently the first link in a chain of errors that leads to calamity. It is the accurate perception of what is going on around you.
Situational awareness
170
This level of command are assignments, the actions req'd to achieve the tactical objectives.
Task-level
171
The opportunity for a crew to replay an incident and discuss what happened is known as:
Debriefing
172
________ _________ objectives define the actions that are necessary to achieve the strategic goals
Tactical-level
173
The power given to the company officer by the dept to conduct his duties is:
Legitimate Power
174
A worksheet that quantifies the KSA's components of every classified municipal job is a:
Technical Class Specification
175
The key factor in selecting the appropriate strategic mode for the incident is:
Risk vs Benefit
176
When a FF is rated in the middle of the range for all dimensions of work performance is called:
Central Tendency
177
An eval error in which the FF is evaluated only on recent incidents rather than on all events that occurred thru the eval period is called
Recency
178
Fire incident reports are completed by the company officer and sent to this government agency:
US Fire Admin
179
Two components that are essential to a FF's work performance development are:
Evaluation & Discipline
180
The difference between a current situation and the desired situation is the definition of what?
A problem
181
Making a decision and demonstrating behavior that is consistent with the dept core values, mission statement and value statement is an example of:
Ethical behavior
182
An infection control officer must be notified within _____ of the exposure.
2 hours
183
The triggering factor for a heart attack and one of the leading causes of fire deaths is:
Stress
184
The starting point of Positive Discipline is to:
Establish expectations for behavior & performance
185
Three activities that make it effective working with a supervisor are
1. Keep supervisor informed
2. Make decisions at your level
3. Consult with supervisor before making major disciplinary actions or policy changes
186
Human resource management is built from two generalized schools of management thought:
1. Scientific
| 2. Humanistic
187
The four fire cause classifications are:
1. Accidental
2. Natural
3. Incendiary
4. Undetermined
188
According to US Fire Admin ____% of vehicle fires were caused by mechanical failure. The second leading cause for almost ____% was Arson.
66% and 20%
189
The type of leadership used on the fire ground when a decision is to be made without discussion is:
Autocratic
190
A fire work force that reflects the community it serves is:
Diversity
191
Determining the point of origin requires analysis from four sources:
1. Physical marks
2. Observations from witness
3. Analysis of Physics/Chemistry
4. Noting location of electrical arc damage
192
The second most common way that local governments lose harassment or hostile workplace complaints is:
Blaming the person bringing the complaint to you
193
The largest fire cause category is _______ because the cause is ______ _______ for nearly half of all fires.
Unknown
| Never determined
194
The third leading cause of residential fires is:
Heating
195
The exact location where a heat source and a fuel came in contact with each other is known as:
Point of Origin
196
NFPA standard that sets the requirements and competencies for Fire Investigator is:
NFPA 1033
197
FF's can gauge an officers level of commitment by the characteristics of:
Self discipline
198
The Fire Officer can maintain appropriate work environment by:
1. Educating employees on Rules & Regs
2. Promote use of on duty speech
3. Be the designated adult
199
FF's initiating a harassment complaint have a choice of three methods:
1. Federal Government
2. Local Government
3. Within Fire Dept
200
NFPA codes and standards are example of ______ ______.
Consensus Documents
201
Review of the preincident plan and making observations about the current conditions produce:
Incident Action Plan
202
A competent ignition source has three components:
1. Generation
2. Transmission
3. Heating
203
Statements that do not allow for latitude are:
Rules
204
The range, scope and tasks of a Fire Officers supervisory activities are defined by three primary components:
1. Local labor contract
2. Cities personnel regs
3. FD's rules, regs & procedures
205
Developed to provide definite guidelines for present and future actions:
Policies
206
The basic concept behind the cert program is that citizens need to help themselves in the first ____ hours.
72
207
The rough rule of thumb for estimating fire flow at 3gpm per 100 cubic feet is:
The Kimball
208
Employee behaviors that require an immediate corrective action by the supervisor are:
Actionable Items
209
The leading cause of LODD accounting for 44%
Heart Attacks
210
The second leading cause of FF fatalities is:
Traumatic Injuries
211
The three federal regulations that affect every FF is:
1. Blood borne Pathogens
2. Hazmat Awareness & Ops
3. SCBA fit test
212
It's estimated that there are approx _____ FF injuries for every FF _______.
1000 injuries, for every fatality
213
A pre-disciplinary conference that occurs before a suspension, demotion or termination is issued. This term is a Supreme Court decision.
Loudermill Hearing
