First Exam Flashcards
(110 cards)
1
Q
An arrangement that allows two or more individuals to split a traditional 40-hour-a-week job is called
A
job sharing
2
Q
centralized is
A
standarized
3
Q
decentralized is
A
allowing the bussiness sectors to come up with their own strategies
4
Q
matrix model is
A
mixing centralized and decentralized
5
Q
BASF lecture?
A
job design, jobs were being changed, focusing on strength
6
Q
What describes an employees KSAOs? What is KSAOs?
A
Human Capital, which is owned by employees; Knowledge, Skills, Abilities, Other attributes
7
Q
Planned elimination of jobs is…
A
Downsizing
8
Q
Outsourcing is…
A
Hiring someone outside the company to perform business processes that were previously done within firm
9
Q
——– this involves shifting work to locations abroad
A
Offshoring or Global Sourcing
10
Q
What are Knowledge workers?
A
Workers whose responsibilities extend beyond physical execution of work include planning, decesion-making and problem-solving
11
Q
————– computerized system that provides current and accurate data for purposes of control and decision making
A
Human Resources Information System
12
Q
What is nearshoring?
A
When a firm relocates jobs abroad to nations closer to its domestic market
13
Q
This occurs when a firm relocates jobs abroad back to its domestic market…
A
Homeshoring
14
Q
What is furloughing?
A
A situation where an organization ask/demands employees to take time off with reduced pay or no pay
15
Q
———— process of dismissing employees who are then hired by a leasing company and contracting with that company to lease back employees
A
Employee leasing
16
Q
What is Employee engagement?
A
The extend to which employees are enthused about their work and committed to it
17
Q
Non HR managers who are responsible for overseeing the work of other employees…
A
Line managers
18
Q
What is Human Resource Management?
A
The process of manging human captial to achieve an organization’s objectives; HR is there to facilitate organization goals
19
Q
What is “anything company owns”?
A
Physical Capital
20
Q
What is Retention?
A
who to keep for the job
21
Q
HR specialist deal with what types of management?
A
Performance and Compensation
22
Q
What is Efficiency?
A
Cut cost or increase productivity
23
Q
What is the HRM function that is all contained at headquarters and uses the same strategy for all parts of the company?
A
Centralized HRM
24
Q
What HRM embeds different practice into each business unit and makes it more person?
A
Decentralized HRM
25
What HRM makes "someone else do it"?
Outsourced HRM
26
What is a mix of HRMs?
Matrix HRM
27
What influences on the structure of the HRM function?
Globalization, Business strategy, technology
28
What are Centers of Expertise?
Means different stores are experts in different thing
29
What is Embedded HR?
To make something more efficient
30
What is Corporate HR?
Training and development that pushes corporate objective; oversees Embedded and centers of expertise . If they can't solve the problem, company outsourced.
31
------------- procedures making decisions about organization long term strategies and goals
Strategic planning
32
------------ process of anticipating and providing for the movement of people into, within, and out of an organization
Human Resource planning
33
------------ pattern of human resources deployment and activities that enable an organization to achieve its strategic goals
Strategic human resources managment
34
Strategic vision...
where the company is going in the future
35
HR managers help embody firm's mission thru....
communicating them frequently, recruiting employees whose values are consistent with organization, translating mission into specific on the job behaviors
36
Environmental scanning is....
systematic monitoring of the major external forces influencing the organization
37
What is a business environment?
external factors in general environment that a firm cannot directly control but that can affect its strategy
38
What are forces that generally affect most firms such as the economy and technological, demographic, and legal regulatory changes..?
Remote environment
39
A competitive environment is...
consists of firms specific industry, including the industries customers, rival firms, new entrants, substitutes (biggest threat), and suppliers.
40
What are abilities that distinguish an organization from its competitors and create value to customers?
Core capabilities-processes (standard routine for how work should be done), systems, people
41
What is value creation?
value= benefits - costs
42
Company can sustain a comparative advantage through people if....
resources are valuable, rare, difficult to imitate, organized
43
What is culture audit?
audits of the culture and quality of work life in an organization
44
Business strategy is....
a plan that outlines an organization's objective scope, and approach to achieving a sustainable competitive advantage
45
What is the differentiation approach?
produce a product that is seen as superior or different and usually charged a higher price to offset added costs
46
What is Cost Leadership approach?
produces a product that is cheaper than alternatives and ensures product quality is similiar to alternatives to maintain high price; lower prices doesn't mean this; keeps price average
47
What are the "Five Forces" Model of Value creation?
1. Bargaining Power of Suppliers
2. Bargaining Power of Customers
3. Threat of New Competitors
4. Threat of Existing Competitors
5. Threat of Substitute Products
48
If we are human capital we can....
make a union to increase bargaining power
49
What is the "Resource-Based" Model of Value Creation?
1. Valuable
2. Rare
3. Inimitable
4. Organized
50
What is SWOT analysis?
strengths, weaknesses, opportunities, threats
51
What is BASF doing?
changing HR model to Kate Kessler model
52
HRM vs HRM Strategy?
HRM strategy is a pattern of human resource deployements...to ahcieve its strategic goals while HRM is the process of managing human capital to achieve an organization's goals.
53
Performance is...
Ability, Motivation, Opportunity
54
What is Inimitable?
impossible to copy
55
Inimitable resources stem from...
1. Small decisions
2. and/or Historical Dependence
3. and/or Social complexity
56
Why do company encourage employees to buy stock?
Because then their fate is tied with the company and they'll do what they can to make it succeed
57
Job analysis is...
collecting information about all the parameters of a jobs (behaviors, skills, physical, and mental requirements) and outlines the equipment needed.
58
Job descriptions...
statement of tasks, duties, and responsibilities
59
Job specification...
statement of specific KSAOs or human capital
60
KSAOs
K-refers to what you know S-things you have learned to do A-inate aptitude, don't have to be taught O-refer to personality, values, etc.
61
Job family...
bunch of jobs that are pretty similar
62
Workflow analysis is...
how work is done
63
A job analysis approach that uses an inventory of the various types of work activities that can constitute any job ...
Functional job analysis
64
Position Analysis Questionnaire is ...
A questionnaire that identifies approx. 200 different tasks
65
Job design....
the process of improving jobs through technological and human considerations in order to enhance efficiency, safety, motivation, job satisfaction, and performance; is proactive
66
What does the Relational Architecture Model say..?
Impact on Beneficiaries or Contact with beneficiaries effects the perceived impact and social worth and thus --> Motivation Effort and Persistence is increased.
67
Critical Incident Method identifies...
critical job task performed by the jobholder that lead to job success, approach can identify pos. and neg. behaviors
68
What is an org. specific lists of tasks and descriptions called?
Task Inventory Analysis
69
Competency based approach looks...
at how a work is done not just what work is done
70
Job description contains 3 parts...
1. Job's title and location-->provides status to employees
2. Job identification section
3. A job duties section
71
Job specification section covers 2 areas of qualification...
1. skills req. to perform a job
| 2. physical demand
72
Job rotation...
process whereby employees rotate in and out of different jobs to avoid physical tasks that can result in heath problems
73
What is the process of adding a greater variety of tasks to a job?
Job enlargement
74
What is a Job characteristics model?
job design theory that proposes 3 psychological states:
1. experiences meaningfulness of work performed
2. experiences responsibility for work outcomes
3. has knowledge of work results
75
What is ergonomics?
process of studying and designing equipment and systems that are easy and efficient for employees to use that aren't physically demanding
76
What is the study of work to determine which element of work can be rearranged or eliminated to reduce time?
Industrial engineering
77
What is job crafting...
naturally occurring phenomenon whereby employees mold their tasks to fit their individual strengths, passions, and motives better
78
What is dejobbing?
structuring organizations around projects that are constantly changing
79
What is flextime?
allows employees to choose their starting and quitting times
80
What is jobsharing?
where two part-time employees share a job that otherwise would be held by one-full time employee
81
Telecommuting...
uses of smartphones, tablets, personal computers, and other communications technology to do work traditionally done in the work place; work at home
82
Managers focus on...
forecasting the demand and supply of labor and balancing supply and demand considerations
83
What is the quantitative approach to forecasting labor demand based on an organizational index such as sale?
Trend analysis
84
Synergy?
when interaction and outcome of team members is greater than the sum of their individual efforts
85
What are graphic representations of all org. jobs, along with # of the employees currently occupying those jobs and future emoployement req.?
Staffing tables
86
Markov analysis...
method for tracking the pattern of employee movements through various jobs, shows who stayed at the job and who's promoted and who leaves
87
Quality of fill?
a metric designed to measure how well new hires that FILL positions are performing on the job
88
Skill inventories?
files of personnel edu, experience, interests, skills, etc
89
Listings of current jobholders and people who are potential replacements..?
Replacement charts
90
What is the process of identifying developing and tracking key individuals for executive positions?
succession planing
91
Human capital readiness?
process of evaluating availability of critical talent in a company
92
What is the Headcount planning process?
Forecast Labor Availabilities and Requirements ---> Determine surplus/shortages----> Address surplus/shortages
93
What is Human resource management analytics?
the use of measurement and analysis techniques to understand, improve, and optimize the management of human capital
94
What is Natural Attribution?
people leaving on their own
95
What is buyout?
company paying people to leave or find a new job
96
Why do organizations turn to layoffs?
economic emergency, access to labor substitutes, shifting strategic objective
97
ROA
Return on Assets (profits/total assets)
98
Is shared work different than job sharing?
Yes. Shared Work is actually a gov't program. Better alternative to furlough
99
A group staffed with a mix of employees from org.'s marketing, production, engineering, etc. to accomplish a specific goal
Cross-functional team
100
A group formed specifically to design a new project or service; disbands after project is done
Project team
101
A group of employees who have skills that quite valuable to a company BUT NOT particularly unique or difficult to replace...
Core employees
102
A group of workers who have skills that are less critical to creating customer value and generally available in labor market; help other workers....
Supporting workers
103
A group of individuals who have skills that are unique and specialized but frequently not related to company or core strategy...
external partners
104
A group of employees who tend to have unique skills directly linked to company's strategy; they are difficult to replace
Strategic knowledge workers
105
A group of highly trained individuals performing a set of interdependence job tasks within a natural work....
Self-directed team
106
A group formed by management to immediately resolve a major problem...
Task-force team
107
A group made up of experienced people from different departments; charged with incr quality
Process Improvement team
108
Teams that utilize telecommunication technology...
virtual teams
109
Job analysis is considered foundational because...
The info it collects supports many HRM functions
110
How is BASF redesigning the job of its HR Business Partners who are called Strategic HR business Advisors and Strategic HR Manufacturing Advisors?
Tasks that provide direct support to the business unit strategy will be emphasized and to leaders. Tasks that provide direct support to lower level managers and their employees will be deemphasized
