Flashcards
(44 cards)
What is the minimum wage in the UK for over 18s
£11.44
What is the most amount of hours anyone over the age of 18 can work in a week?
48 hours
What is the most amount of hours anyone aged 18< can work in a week?
40 hours
What is the minimum amount of break an adult working 6 hours a day should be allowed
Minimum 20 minutes
In america what is the most common form of additional pay for waiters?
Service charge
If you are not happy with your service is it legal for you to not oay the service charge?
Yes
Do full time employeers get paid when they are on holiday?(Holiday pay)
Yes
Do casual workers get Sick pay?
No
Do part time eployeers get sick pay?
Yes but reduced amounts
Do full time eployeers get sick pay?
Yes
What is a Zero-hourer worker?
A worker who has not signed a permanent contract and isnt required to work specific hours.They might get asked to come and work over busy periods.
What are the 3 R’s to prevent waste?
Reduce,reuse,recycle
Where does most waste end up?
Landfills where they damage our atmosphere or on the streets as litter.
What is front of house?
These are the staff who are the first people the guests meet when they arrive.These workers require lots of skills.
What roles does a front house worker require?
•Head receptionists
•Assistant
•Porters (help customers to their rooms)
•Night porters ( porters who work during the night)
•Concierge ( helps customers with tourist trips)
What does a housekeeping member do?
Housekeeping staff work ‘behind the scenes’ to make sure that rooms,
communal areas, dining rooms, conference facilities, bathrooms and other
facilities are clean, tidy, safe, pleasant, comfortable and well maintained.
Types of housekeeping member?
•Head housekeeper
•Room attendants
•Maintenance manager
•General cleaning staff
What does a room attendant do?
Cleans and sanatizes the rooms,hallways and corridoors of a hotel.
What is the role of a maintenance manager?
A maintenance manager oversees a business’ maintenance tasks, including the upkeep of offices, buildings, grounds and company vehicles. Their duties include scheduling maintenance tasks, supervising Maintenance Workers and responding to maintenance emergencies.
Explanation of wage?
Actual Salary means the regular basic compensation paid or payable to an employee during a calendar year by the Company or an Affiliate (including tax-deferred contributions, otherwise payable to an employee,
Explanation of hourly wage?
An hourly wage is the amount an employee is paid per hour they work. A role that’s paid hourly doesn’t come with a set or target annual pay.
Explanation of holiday entitlement?
Almost all people classed as workers are legally entitled to 5-6 weeks’ paid holiday a year
Explanation of pension?
An investment fund that an employement and their employee pay into,which is paid out when the employee retires.
Explanation of sickness pay?
Statutory sick pay is the minimum amount employers must pay. Some employers might pay more. If they do, this must be written in the contract or workplace policy