Flight Attendant Terms Flashcards
(253 cards)
1
Q
CROSSCHECK
A
Verify that the doors in your area of responsibility are armed or disarmed
2
Q
R2
A
Second door, A/C right
3
Q
An unticketed child who has not reached their second birthday
A
LAP CHILD
4
Q
Inoperative
A
INOP
5
Q
AFT
A
At, near, or toward the tail of the A/C
6
Q
DEADHEAD
A
Transportation of a crewmember from one location to another in order to cover a trip or return home to base
7
Q
LEO
A
Law Enforcement Officer
8
Q
POC
A
Portable Oxygen Concentrator
9
Q
BLOCK TIME
A
When the A/C moves from the ramp blocks for the purpose of flight and ends when the A/C comes to a stop at the ramp at the termination of a flight
10
Q
FLT
A
Flight
11
Q
INOP
A
Inoperative
12
Q
OUTBOARD
A
Jumpseat position closet to the fuselage of the A/C
13
Q
ELT
A
Emergency Locator Transmitter
14
Q
A point, enroute, on a flight where the crew spends time on the ground
A
LAYOVER
15
Q
Scheduled stops between the origination of a flight and the termination at the destination
A
INTERMEDIATE STOP
16
Q
TAILWIND
A
Wind that blows in the same direction of travel
17
Q
An exit situated at the A/C floor level which does not require an individual to “step up and through” to exit
A
FLOOR LEVEL EXIT
18
Q
DEICE
A
Procedure that removes frost, ice, slush, or snow from A/C surfaces
19
Q
OVERHEAD BIN (OHB)
A
An enclosed compartment in the A/C located above passenger seats where carry-on items can be placed
20
Q
A flight attendant who does not check in at the designated location, at or before the scheduled show-time for an assignment, or does not attend a mandatory meeting or training without prior approval from Inflight Management
A
NO SHOW
21
Q
NO SHOW
A
A flight attendant who does not check in at the designated location, at or before the scheduled show-time for an assignment, or does not attend a mandatory meeting or training without prior approval from Inflight Management
22
Q
Megaphone
A
MEG
23
Q
The station where a flight makes its last stop
A
TERMINATION
24
Q
CAPTAIN (CA / CAPT / PIC)
A
Pilot in Command who sits in the left seat of the flight deck
25
Portable light that is battery-operated
FLASHLIGHT
26
DEMO
The FAA-mandated demonstration of aircraft equipment and emergency procedures. The demo must be performed before takeoff for all passengers
27
The interior of an A/C where the passengers are seated
CABIN
28
RUNWAY
Paved area at an airport used for the takeoff and landing of an A/C
29
MX
Maintenance
30
OUTBOUND
The A/C flight crew or anyone leaving a station
31
STANDBY
A revenue or non-revenue customer waiting to board an A/C after those with reservations are boarded
32
Process completed after A/C is parked at the gate; detaches/repositions the slide to the original, normal non-emergency state
DOOR DISARMING
33
R1
First door, A/C right
34
Passenger(s)
PAX
35
The time the flight attendant is required to report for duty
CHECK-IN TIME
36
Right side of the A/C, standing in the cabin looking forward toward the flight deck. The First Officer always sits on the right side
AIRCRAFT RIGHT (A/C R)
37
AUXILIARY POWER UNIT (APU)
A built in power source that provides power to the aircraft
38
ATC
Air Traffic Control
39
A vehicle capable of flight. “Aircraft” is singular and plural
AIRCRAFT (A/C)
40
Wind that blows in the same direction of travel
TAILWIND
41
TURBULENCE
A term used to describe irregular movement of the A/C by uncommon changes in the atmospheric air currents while in flight
42
HEADWIND
Wind that blows in the opposite direction of travel
43
EQUIPMENT
Refers to the A/C type or emergency equipment found onboard
44
Verify that the doors in your area of responsibility are armed or disarmed
CROSSCHECK
45
SIDA
Security Identification Display Area
46
HANGAR
An enclosed structure especially used for housing or repairing A/C
47
ZULU
Time at the Zero Meridian. This is the same time as UTC and GMT
48
CPR
Cardiopulmonary Resuscitation
49
Second door, A/C left
L2
50
BIDDING
Process that awards Flight Attendant schedules
51
INBOUND
The A/C, flight crew, or anyone else arriving at a station
52
The forward edge of the wing
LEADING EDGE OF THE WING
53
SUBSERVICE
Using another airline’s A/C to fly passengers
54
FA JUMPSEAT
Retractable seat in the cabin where flight attendants sit for takeoff and landing
55
Wind that blows in the opposite direction of travel
HEADWIND
56
LIFEVEST
A personal flotation device used to prevent drowning in a body of water
57
DOOR ARMING
Process that is completed prior to any type of A/C movement; positions the slide for emergency use
58
EGRESS
Exit path
59
EMK
Emergency Medical Kit
60
Time at the Zero Meridian. This is the same time as UTC and GMT
ZULU
61
CSA
Customer Service Agent
62
Refers to the A/C type or emergency equipment found onboard
EQUIPMENT
63
A flight where the crewmembers are being audited for duty performance
CHECK RIDE
64
FAA required information signs located throughout the A/C
PLACARDS
65
GATE
Area where passengers congregate before boarding the A/C
66
A flight that is waiting on the ground or in the air
HOLDING
67
HALF WEIGHT
Child 2-12 years of age that is 80 pounds or under
68
FAP
Forward Attendant Panel
69
BULKHEAD
A divider or wall between sections of an A/C
70
L2
Second door, A/C left
71
FAA
Federal Aviation Administration
72
L1
First door, A/C left
73
An inflatable slide mounted on the inside of the A/C doors as a means of egress in an emergency
EVACUATION SLIDE
74
PER DIEM
Daily allowance paid to crewmembers for time away from base
75
FFDO
Federal Flight Deck Officer
76
NTSB
National Transportation Safety Board
77
A personal flotation device used to prevent drowning in a body of water
LIFEVEST
78
Flight that travels from one city to another with no stops in between
NON-STOP
79
AIP
Attendant Indication Panel
80
AED
Automated External Defibrillator
81
EFB
Electronic Flight Bag
82
Concrete parking area for A/C at the terminal
RAMP
83
Department responsible for assigning and keeping track of all flight crews
CREW SERVICES
84
DOOR DISARMING
Process completed after A/C is parked at the gate; detaches/repositions the slide to the original, normal non-emergency state
85
IOE
Initial Operating Experience
86
ELS
Emergency Light Switch
87
LOA
Leave of Absence
88
FAK
First Aid Kit
89
EVACUATION
Procedure when customers are deplaned in the quickest and most orderly manner in an emergency
90
LEADING EDGE OF THE WING
The forward edge of the wing
91
FLAPS
Hinged, pivotal, and retractable portions of the wings used for lift during takeoff/landing
92
When the A/C moves from the ramp blocks for the purpose of flight and ends when the A/C comes to a stop at the ramp at the termination of a flight
BLOCK TIME
93
PA
Public Address System
94
FERRY FLIGHT
A flight set up to operate without revenue passengers
95
First door, A/C left
L1
96
The aft edge of the wing
TRAILING EDGE OF THE WING
97
SOP
Standard Operating Procedures
98
The Company office at the airport responsible for loading and working of a flight
OPERATIONS (OPS)
99
Customers leaving the A/C; should not be referred to as “deboarding”
DEPLANE
100
A divider or wall between sections of an A/C
BULKHEAD
101
INBOARD
Jumpseat position that is closest to the aisle
102
The FAA-mandated demonstration of aircraft equipment and emergency procedures. The demo must be performed before takeoff for all passengers
DEMO
103
The period from actual check-out to scheduled check-in
CREW REST
104
A metal bar attached to the escape slide used to arm/disarm the slide from the A/C
GIRT BAR
105
Procedure that removes frost, ice, slush, or snow from A/C surfaces
DEICE
106
Procedure when customers are deplaned in the quickest and most orderly manner in an emergency
EVACUATION
107
First door, A/C right
R1
108
OPERATIONS (OPS)
The Company office at the airport responsible for loading and working of a flight
109
INTERMEDIATE STOP
Scheduled stops between the origination of a flight and the termination at the destination
110
SMS
Safety Management System
111
ISC
Inflight Security Coordinator
112
Using another airline’s A/C to fly passengers
SUBSERVICE
113
Responsible for overall supervision of the Flight Attendant group for a particular domicile
BASE SUPERVISOR / MANAGER
114
AIRCRAFT LEFT (A/C L)
Left side of the A/C, standing in the cabin looking forward toward the flight deck. The Captain or Pilot in Command always sits on the left side
115
J/S
Jumpseat
116
The city where a flight begins
ORIGINATING STATION
117
The A/C flight crew or anyone leaving a station
OUTBOUND
118
ETD
Estimated Time of Departure
119
The procedure where ground equipment moves an A/C away from the gate
PUSHBACK
120
Exit path
EGRESS
121
DOD
Department of Defense
122
Maintenance
MX
123
FIRST OFFICER (F/O)
Second in command to the Captain; sits in the right seat of the flight deck
124
TUC
Time of Useful Consciousness
125
The altitude maintained inside the cabin via pressurization
CABIN ALTITUDE
126
Transportation of a crewmember from one location to another in order to cover a trip or return home to base
DEADHEAD
127
Second in command to the Captain; sits in the right seat of the flight deck
FIRST OFFICER (F/O)
128
AIRCRAFT RIGHT (A/C R)
Right side of the A/C, standing in the cabin looking forward toward the flight deck. The First Officer always sits on the right side
129
PUSHBACK
The procedure where ground equipment moves an A/C away from the gate
130
OCC
Operations Control Center
131
F/A or FA
Flight Attendant
132
AAP
Aft Attendant Panel
133
POB
Portable Oxygen Bottle
134
CHECK RIDE
A flight where the crewmembers are being audited for duty performance
135
The forward area of the A/C where the CA and F/O sit during flight. This area contains the controls and navigation equipment needed to fly the A/C
FLIGHT DECK / COCKPIT
136
TSA
Transportation Security Administration
137
RAMP
Concrete parking area for A/C at the terminal
138
Paved area at an airport used for the takeoff and landing of an A/C
RUNWAY
139
Left side of the A/C, standing in the cabin looking forward toward the flight deck. The Captain or Pilot in Command always sits on the left side
AIRCRAFT LEFT (A/C L)
140
GALLEY
Designated area where beverages and meals are prepared
141
NON-REV
Non-revenue passenger
142
PTT
Push to Talk
143
LRBL
Least Risk Bomb Location
144
GSC
Ground Security Coordinator
145
EMT
Emergency Medical Technician
146
A built in power source that provides power to the aircraft
AUXILIARY POWER UNIT (APU)
147
DISPATCH
Department within the OCC responsible for dispatching flights, determining the suitability of operational facilities, and the safe operation of each flight
148
Jumpseat position that is closest to the aisle
INBOARD
149
HAL
Halon Fire Extinguisher
150
ALTITUDE
Distance in feet above the ground at sea level
151
CREW SERVICES
Department responsible for assigning and keeping track of all flight crews
152
DEPLANE
Customers leaving the A/C; should not be referred to as “deboarding”
153
FUSELAGE
Aircraft Body. The complete central structure of an aircraft to which wings, tail surfaces, and engines are attached. Includes entire cabin and cockpit areas
154
ORIGINATING STATION
The city where a flight begins
155
Public Address System
PA
156
TERMINATION
The station where a flight makes its last stop
157
CREW REST
The period from actual check-out to scheduled check-in
158
A flight that is not part of an airline’s published schedule. A company or group may lease an A/C for personal use.
CHARTER FLIGHT
159
JETBRIDGE
Enclosed tunnel/passageway between the A/C and the terminal gate area that is power driven and controlled by the gate agent
160
TRIP SEQUENCE
A combination of two or more flights with the same trip number departing from and returning to the FA’s domicile
161
A flight set up to operate without revenue passengers
FERRY FLIGHT
162
To fasten, tie down, or store any loose items in the cabin to ensure safe positioning
SECURE
163
RESERVE
A scheduled period of time in a flight attendant’s bid line in which a flight attendant is obligated to remain available to the Company for the purpose of being assigned a trip pairing or any additional duty
164
Any person, other than a working crewmember, who is qualified and authorized to sit in the J/S
JUMPSEAT RIDER
165
Second door, A/C right
R2
166
Distance in feet above the ground at sea level
ALTITUDE
167
Non-revenue passenger
NON-REV
168
TRAILING EDGE OF THE WING
The aft edge of the wing
169
MCP
Master Call Panel
170
HOLDING
A flight that is waiting on the ground or in the air
171
EVACUATION SLIDE
An inflatable slide mounted on the inside of the A/C doors as a means of egress in an emergency
172
AIRCRAFT (A/C)
A vehicle capable of flight. “Aircraft” is singular and plural
173
Process that is completed prior to any type of A/C movement; positions the slide for emergency use
DOOR ARMING
174
PSU
Passenger Service Unit
175
Basic layout and seating arrangements of an A/C
CONFIGURATION
176
FLOOR LEVEL EXIT
An exit situated at the A/C floor level which does not require an individual to “step up and through” to exit
177
BASE SUPERVISOR / MANAGER
Responsible for overall supervision of the Flight Attendant group for a particular domicile
178
CBA
Collective Bargaining Agreement
179
FORWARD (FWD)
At, near, or toward the front of the A/C
180
MRT
Manual Release Tool
181
To operate an A/C under its own power on the ground
TAXI
182
FLIGHT DECK / COCKPIT
The forward area of the A/C where the CA and F/O sit during flight. This area contains the controls and navigation equipment needed to fly the A/C
183
LAYOVER
A point, enroute, on a flight where the crew spends time on the ground
184
Aircraft Body. The complete central structure of an aircraft to which wings, tail surfaces, and engines are attached. Includes entire cabin and cockpit areas
FUSELAGE
185
TAXI
To operate an A/C under its own power on the ground
186
CRM
Crew Resource Management
187
PAX
Passenger(s)
188
PETC
Pet in cabin
189
Jumpseat
J/S
190
Overwing Exit
OWE
191
MEG
Megaphone
192
GMT
Greenwich Mean Time
193
NON-STOP
Flight that travels from one city to another with no stops in between
194
An enclosed compartment in the A/C located above passenger seats where carry-on items can be placed
OVERHEAD BIN (OHB)
195
A scheduled period of time in a flight attendant’s bid line in which a flight attendant is obligated to remain available to the Company for the purpose of being assigned a trip pairing or any additional duty
RESERVE
196
DHS
Department of Homeland Security
197
To place items in a safe location for takeoff and landing
STOW
198
LAP CHILD
An unticketed child who has not reached their second birthday
199
GIRT BAR
A metal bar attached to the escape slide used to arm/disarm the slide from the A/C
200
Child 2-12 years of age that is 80 pounds or under
HALF WEIGHT
201
DECOMPRESSION / DEPRESSURIZATION
An involuntary loss of cabin pressure
202
Department within the OCC responsible for dispatching flights, determining the suitability of operational facilities, and the safe operation of each flight
DISPATCH
203
LAV
Aircraft lavatory or restroom
204
Retractable seat in the cabin where flight attendants sit for takeoff and landing
FA JUMPSEAT
205
An involuntary loss of cabin pressure
DECOMPRESSION / DEPRESSURIZATION
206
O2
Oxygen
207
UTC
Coordinated Universal Time
208
TARMAC
Paved portion of the secured area of an airport, other than the ramp area, to include runways, taxis, and remote areas
209
At, near, or toward the front of the A/C
FORWARD (FWD)
210
SECURE
To fasten, tie down, or store any loose items in the cabin to ensure safe positioning
211
Pilot in Command who sits in the left seat of the flight deck
CAPTAIN (CA / CAPT / PIC)
212
Process that awards Flight Attendant schedules
BIDDING
213
A term used to describe irregular movement of the A/C by uncommon changes in the atmospheric air currents while in flight
TURBULENCE
214
JUMPSEAT RIDER
Any person, other than a working crewmember, who is qualified and authorized to sit in the J/S
215
STOW
To place items in a safe location for takeoff and landing
216
An identification number painted on the outside of the aircraft
AIRCRAFT NUMBER
217
PLACARDS
FAA required information signs located throughout the A/C
218
ACARS
Aircraft Communication Addressing and Reporting System
219
A revenue or non-revenue customer waiting to board an A/C after those with reservations are boarded
STANDBY
220
PIC
Pilot in Command
221
ECAM
Electronic Centralized Aircraft Monitor
222
ABP
Able Bodied Person/Passenger
223
ATA
Actual Time of Arrival
224
CABIN ALTITUDE
The altitude maintained inside the cabin via pressurization
225
The A/C, flight crew, or anyone else arriving at a station
INBOUND
226
Agency that governs the transportation industry
DEPARTMENT OF TRANSPORTATION (DOT)
227
Hinged, pivotal, and retractable portions of the wings used for lift during takeoff/landing
FLAPS
228
DEPARTMENT OF TRANSPORTATION (DOT)
Agency that governs the transportation industry
229
Enclosed tunnel/passageway between the A/C and the terminal gate area that is power driven and controlled by the gate agent
JETBRIDGE
230
OWE
Overwing Exit
231
Jumpseat position closet to the fuselage of the A/C
OUTBOARD
232
Paved portion of the secured area of an airport, other than the ramp area, to include runways, taxis, and remote areas
TARMAC
233
FLASHLIGHT
Portable light that is battery-operated
234
CONFIGURATION
Basic layout and seating arrangements of an A/C
235
CABIN
The interior of an A/C where the passengers are seated
236
PREFLIGHT
The act of checking the serviceability and location of emergency equipment on the A/C prior to departure
237
Aircraft lavatory or restroom
LAV
238
CHARTER FLIGHT
A flight that is not part of an airline’s published schedule. A company or group may lease an A/C for personal use.
239
The act of checking the serviceability and location of emergency equipment on the A/C prior to departure
PREFLIGHT
240
PBE
Protective Breathing Equipment
241
RON
Remain Overnight
242
Area where passengers congregate before boarding the A/C
GATE
243
CHECK-IN TIME
The time the flight attendant is required to report for duty
244
An enclosed structure especially used for housing or repairing A/C
HANGAR
245
Designated area where beverages and meals are prepared
GALLEY
246
FAM
Flight Attendant Manual
247
A combination of two or more flights with the same trip number departing from and returning to the FA’s domicile
TRIP SEQUENCE
248
ETA
Estimated Time of Arrival
249
FARs
Federal Aviation Regulations
250
Daily allowance paid to crewmembers for time away from base
PER DIEM
251
AIRCRAFT NUMBER
An identification number painted on the outside of the aircraft
252
ICK
Infection Control Kit
253
CIDS
Cabin Intercommunication Data System
