Floor Plan Flashcards
(39 cards)
2
410
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311
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408
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309
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406
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306
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404
1
304
805
401
Top 1
All actions will display overwhelming care and concern for both the guest and each other
Top 2
Be part of the team. Look your best
Top 3
Attend and participate in the 5 minute meeting. It’s showtime!
Top 4
Smile and say “Hi! How are you?” To every guest
Top 5
Greet guest fast and help them find stuff they will love
Top 6
Engage our guests…make them feel at home
Top 7
Impress the guests with your knowledge
Top 8
Do the right thing even when no one is watching and be proud of your effort
Top 9
Care about everyone’s safety and health and ensure proper sanitation at all times
Top 10
Talk to your managers before, during, and after your shift
6
305
402
403
7
602
606
608
8
603
604
604
9
702
703
704
10
701
705
709
11
504
505
411
12
409
502
503
13
301
302
303
14
501
506
507