Food Service Module Exam Flashcards
(233 cards)
When training new employees, what should always be followed?
A planned orientation and training program
Government regulations
OSHA rules
Hospital training policies
? government regulations or planned training program
What would you do if an employee did not label items as required?
Fire her
Have the supervisor re-educate the employee as to proper procedures and provide the follow-up
Take the job away from the employee
Discipline the employee
Have the supervisor re-educate the employee as to proper procedures and provide the follow-up
Work simplification: Looks at the job as a whole Increases responsibility Decreases costs and increases productivity Increases interest in job
Decreases costs and increases productivity
In a hospital with 300 patients it takes 14 minutes to prepare one meal. How many FTEs are needed per week?
37
In making decisions, follow the following steps:
Gather data, choose solution, take action, follow-up
Determine workable solutions, choose solution, take action
Choose solution, take action, follow-up
Recognize and analyze problem, gather data, choose solution, take action, follow-up
Recognize and analyze problem, gather data, choose solution, take action, follow-up
Which of the following food service systems has the lowest labor costs? Cook freeze Cook chill Convenience Conventional
Convenience
Due to a weekend staffing shortage, a long-term weekday employee is assigned to work on the weekend and is given a pay increase. The employee becomes increasingly unhappy, and the employee’s performance declines. The employer has failed to:
Assess the employee’s motivations
Assess the needs of the organization
Provide adequate financial compensation
Persuade the employee to meet organizational needs
Assess the employee’s motivations
Which of the following is a situational analysis in marketing? Definition of the business Identification of recent eating trends Positioning of the business Target marketing
Identification of recent eating trends
A medical center has one kitchen in which food is produced for the patient trayline, the employee cafeteria, catering, and special functions. The term for this type of production and service system is:
Decentralized production and service
Centralized production and service
Centralized commissary production and service
Decentralized production and tray service
Centralized production and service
Which food service system is least likely to have microbial contamination? Conventional Cook-chill Cook-freeze Assembly serve
Assembly serve
The main reason for keeping an inventory is:
To plan next year’s budget
To prevent theivery
To see how well you are following the budget
To determine when and how much to reorder
To determine when and how much to reorder
What method is used when you log in and out movement from the storeroom?
Perpetual inventory
Mini-mix inventory
Physical inventory
Stage three inventory
Perpetual inventory
Which of these work center designs discourages through traffic? U-shaped Back to back parallel Straight line Square
U-shaped
Using the following data, the average check for September is:
Total revenue: $909,009; New income: $173,010; FTEs: 27.9; number of customers: 32613
$27.87
You are asked to develop quality control guidelines for receiving purchased foods. The most important guideline would be
Proper counts of the foods received
Proper weights of the foods received
Proper temperatures of the foods received
Accurate prices on the invoices
Proper temperatures of the foods received
Which of the following menu items generate the most revenue?
Menu item Selling price Raw food cost Units sold Shrimp alfredo $12.95 $4.05 75 Chicken marsala $11.50 $3.83 193 Prime rib $14.95 $4.39 172 Lemon halibut $13.50 $4.29 210 Shrimp alfredo Chicken marsala Prime rib Lemon halibut
Lemon halibut
Financial data for 1 month is shown. What is the net profit?
Cafeteria revenue: $119,984 Patient meals revenue: $146,250 Catering sales: $1,850 Food costs: $110,234 Labor costs: $147,446 Other costs: $10,204
$200
How many servings of tuna salad using a #12 scoop will you get from 2 gallons?
12
24
48
96
96 (#12 scoop is 1/3 cup)
Seven 9 inch pies require 15 lbs fresh apples to be peeled and sliced. The apples have an 80% yield. It takes an employee, making $7.25/hour, 2 hours to peel and slice the apples. What is the E.P. cost of the apples if 1 lb A.P. is $1.49?
$7.80/pound
$8.00/pound
$22.35/pound
$3.07/pound
$3.07/pound
The National Sanitation Foundation standard for equipment construction that is most related to microbiological food safety requires that: Outside corners are bull-nosed Surfaces are smooth and nonporous Equipment surfaces are nontoxic Equipment disassembles with ease
Surfaces are smooth and nonporous
Beef stew has been unrefrigerated for 4 hours following preparation. What should you do?
Reheat it to 140 degrees F and store it in shallow pans in the refrigerator
Discard the stew
Reheat it to 165 degrees F and refrigerate it
Refrigerate the stew in shallow pans
Discard the stew
What are the most important data to consider when forecasting the amount of food to be prepared?
Holiday and weekend volume
Skill levels of employees
Food-item selection statistics
Weather conditions and temperatures
Food item selection statistics
What is the food cost percentage if the cost of food is $325 and the income is $865? 38% 36% 34% 32%
38%
How much hamburger will it take to make 300 three ounce patties with a 20% shrinkage? 52 lbs 68 lbs 90 lbs 70 lbs
70 lbs