FOUND. Chapter 9

Question 1

Ways to meet you clients needs:

Answer 1

Put others first
be true to your word
be punctual
be a problem solver
be a lifelong learner

Question 2

A way that you can be part of the team and be a good team player:

Answer 2

Share your knowledge
strive to help
pitch in
become a relationship builder
be willing to resolve conflicts
be sincerely loyal
remain positive
be willing to subordinate

Question 3

A document that outlines the duties and responsibilities of a particular position

Answer 3

Job description

Question 4

If you do not have a job description at the shop what can you do?

Answer 4

Write one for yourself

Question 5

You can expect to be told when our way to work how to perform the job and whether a uniform is required:

Answer 5

Employee

Question 6

As an employee an employer is responsible for withholding:

Answer 6

Income and Medicare taxes
Paying unemployment taxes
Providing W-2
Pay portion of your SS tax

Question 7

Your responsibilities as an employee includes

Answer 7

Reporting all wages tips and commissions for product sales

filing your personal income tax statement

Question 8

You are actually setting up a small business; requires a contract with the shop owner. 

Answer 8

Booth rental

Question 9

Working as an independent contractor and working as a booth renter is forms of: 

Answer 9

Self employment

Question 10

Who can receive paid holidays are vacation benefits?

Answer 10

Employee

Question 11

Being paid an hourly rate the best way to start out as a Beauty professional:

Answer 11

Salary

Question 12

How often are evaluations scheduled?

Answer 12

90 days after hiring and once a year after that

Question 13

Who can do a evaluation? 

Answer 13

Senior professional
manager
trusted coworker

Question 14

Not paying back your loans is called

Answer 14

Defaulting

Question 15

Consequences for not reporting your income:

Answer 15

Fines and even potential jail time

Question 16

What is a good way to personally budget?

Answer 16

Keep track of where your money goes

Question 17

Ways to increase income

Answer 17

Spend less money
work more hours
increase service prices
retail more

Question 18

Upselling services are also called:

Answer 18

Ticket upgrading

Question 19

How to be proficient in sales:

Answer 19

Generate interest and desire in a customer by asking questions that determine a need

Question 20

A way to get the conversation started on retailing products:

Answer 20

Place the product in the clients hands whenever possible Or have the product in view

Question 21

A good way to expand your client base and keep in contact:

Answer 21

Clients email address

Question 22

The best way to think about getting your clients back into your salon spa or barbershop is..

Answer 22

While they are still there

Question 23

Form of self employment and tax designation with a specific responsibilities for bookkeeping taxes insurance and so on

Answer 23

Independent contractor 

Question 24

Percentage of the revenue generated from services performed by a professional

Answer 24

Commission

Question 25

Customers who are loyal to a particular beauty professional

Answer 25

Client base