G11.S1.MID-OCOM-MODULE 1

Question 1

what is communication?

Answer 1

a process of sharing and conveying messages or information from one person to another within and across channels, contexts, media and cultures

Question 2

give the three natures of communication

Answer 2

1. communication is a process
2. communication occurs between two or more people
3. communication can be expressed through written or spoken words, actions or both, spoken words and nonverbal actions at the same time

Question 3

give the 9 elements of communication

Answer 3

1. speaker
2. message
3. encoding
4. channel
5. decoding
6. receiver
7. feedback
8. context
9. barrier

Question 4

the environment where communication takes place

Answer 4

context

Question 5

the information, ideas, or thoughts conveyed by the speaker in words or in actions

Answer 5

message

Question 6

is the reactions, responses, or information provided by the receiver

Answer 6

feedback

Question 7

is the recipient of the message or someone who decodes the message

Answer 7

receiver

Question 8

is the process of converting message into words, actions, or other form the speaker understands

Answer 8

encoding

Question 9

it is the medium or means, verbal or nonverbal inwhich the encoded message is conveyed

Answer 9

channel

Question 10

it is the process of interpreting the encoded message of the speaker by the receiver

Answer 10

decoding

Question 11

it is the source of information or message

Answer 11

speaker

Question 12

these are the factors that affect the flow of communication

Answer 12

barrier

Question 13

state the process of communication

Answer 13

• speaker generates an idea
• speaker encodes an idea into words
• speaker transmits or sends out a message
• receiver gets the message
• receiver decodes or interprets the message
• the receiver provides feedback

Question 14

what are the two models of communication

Answer 14

1. shannon-weaver model

2. transaction model

Question 15

_____: linear communication

Answer 15

shannon-weaver model

Question 16

_____: two way

Answer 16

transaction model

Question 17

in shannon-weaver model, define source

Answer 17

producer of the message

Question 18

in shannon-weaver model, define transmitter

Answer 18

encoder of message

Question 19

in shannon-weaver model, define channel

Answer 19

signals adapted for transmission

Question 20

in shannon-weaver model, define receiver

Answer 20

decoder of message from the signal

Question 21

in shannon-weaver model, define destination

Answer 21

destination of the message

Question 22

what are the 5 functions of communication

Answer 22

1. control
2. social interaction
3. motivation
4. emotional expression
5. information dissemination

Question 23

___________is the function that says communication functions to control behavior

Answer 23

control

Question 24

___________is the function that says communication functions to convey information

Answer 24

information dissemination

Question 25

___________is the function that says communication allows individuals to interact to others

Answer 25

social interaction

Question 26

___________is the function that says communication facilitates people's expression of their feelings and emotion

Answer 26

emotional expression

Question 27

___________is the function that says communication motivates or encourages people to live better

Answer 27

motivation

Question 28

what are the features of an effective communication

Answer 28

1. correctness 2. conciseness 3. consideration 4. concreteness 5. courtesy 6. clearness 7. courtesy

Question 29

Being a feature of an effective communication, define completeness

Answer 29

complete communication is essential to the quality of the communication process in general..communication should include everything that the receiver needs to hear for them to respond, react, or reevaluate properly

Question 30

Being a feature of an effective communication, define conciseness

Answer 30

it doesn't mean keeping the message short but making it direct or straight to the point. insignificant or redundant information should be eliminated from the communication that will be sent to the recipient

Question 31

Being a feature of an effective communication, define consideration

Answer 31

the speaker should always consider relevant information bout his/her receiver such as mood, background, race, preference, education, status, and needs among others. by doing so, he/she can easily build rapport with the audience

Question 32

Being a feature of an effective communication, define concreteness

Answer 32

effective communication happens when the message is concrete and supported by facts, figures, and real-life situations

Question 33

Being a feature of an effective communication, define courtesy

Answer 33

the speaker shows courtesy by respecting the culture, values and beliefs of his/her receivers

Question 34

Being a feature of an effective communication, define clearness

Answer 34

it is achieved when the speaker focuses only on a single objective in his/her speech so as not to confuse the audience

Question 35

Being a feature of an effective communication, define correctness

Answer 35

eliminates negative impact on the audience and increases the credibility and effectiveness of the message

Question 36

what are the barriers TO communication according to the book?

Answer 36

1. emotional barrier 2. use of jargons 3. lack of confidence 4. noisy environment

Question 37

list down the 10 barrier OF communication | ( additional)

Answer 37

1. linguistic 2. psychological 3. emotional 4. physical 5. cultural 6. organisational structure 7. attitude barriers 8. perception barriers 9. physiological barriers 10. technological and socio-religious

Question 38

it refers to an interaction in which words are used to relay a message

Answer 38

verbal communication

Question 39

defined as the language used should be appropriate to the environment or occasion

Answer 39

appropriateness

Question 40

avoid fillers and insubstantial expressions which do not add to the message such as " uhm" " i guess"

Answer 40

brevity

Question 41

words should be carefully chosen in consideration of the gender, roles, ethnicity, preferences, and status of the person or people you are talking to

Answer 41

ethincs

Question 42

the meanings ofwords, feelings, or ideas may be interpreted differently by a listener; it is essential to clearly state your message ad express your ideas and feelings

Answer 42

clarity

Question 43

it refers to an interaction where behaiviour is used to convey and represent meanings

Answer 43

nonverbal communication

Question 44

examples of nonverbal comunication

Answer 44

- Stares - Smile - Tone of voice - Movements - Manners of walking - Standing and sitting - aPpearance - Style of attire - aTtitude towards time and space - Personality - Gesture etc

Question 45

give 10 reasons why mastery of nonverbal communication is important

Answer 45

1. it enchancesand emphasizes the message of yous speech