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Jet2 PA Revision > General > Flashcards

General Flashcards

(59 cards)

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1
Q

What is ABTA

A

Association of British Travel Agents, can deal with complaints

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2
Q

What is ATOL

A

Air Travel Organisers Licence. All british package holidays covered. Companies pay £2.50 per travel and cocvers repaitriation,refund, or expenses if company ceases trading

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3
Q

Jet2 Brands

A

Jet2.com - Airline

Jet2holidays - Package holidays

Jet2CityBreaks - City breaks

Jet2Villas - Flight, car, villa

Indulgent Escapes - VIP, extra baggage 25kg, 5 star hotels, private transfers

VIBE - Party/18-30

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4
Q

How many customers flown?

A

over 110mil

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5
Q

How many colleagues

A

12,700+

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6
Q

Position as airline and tour operator

A

Largest UK tour op (overtook TUI this year)
3rd Largest UK Airline. ATOL for 5.8mil PAX

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7
Q

How many destinations

A

65+

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8
Q

How many UK bases

A

10 - 11 Including Liverpool

Leeds Bradford
Manchester
Belfast
Newcastle
Edinburgh
Glasgow
Birmingham
East Mids
London
Bristol
Liverpool

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9
Q

Types and examples of destinations

A

Sun (Majorca,Ibiza,Spain,Greece,Turkey, new Montenegro)

City (Paris, Prague, Venice, Rome, Seasonals to Cologne, Berline, Vienna, Copenhangen)

Ski (Lyon, Geneva, Turin, Innsbruck, Salzburg, and new Chambery)

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10
Q

Airbus orders

A

1 A321neo delivered May - G-SUNB
62 A321neos on order - 232pax
35 A320neos on order - 180pax

LEAP-1A - 15% less CO2
Acro seats - more leg room and understeat space

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11
Q

Take Me There Values?

A

Create Memories - Friendly, approachable, open and honest

Be Present - Use initiative and inspire. Always on hand.

Work as One Team - All one team from crew, to behind scenes

Take Responsibility - Responisible for your impact, find solutions

THIS CREATES TRUST

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12
Q

What does customer-driven scheduling do?

A

Maximises load factor

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13
Q

How does Jet2.com have full control?

A

Full control of seating, and Jet2holidays hotels aligned with brand values.

Bristol and Newcastle have self handling

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14
Q

What’s our shares doing?

A

Up 24% in 1-year, £1,180

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15
Q

Average load factor? Sept 2022

A

90.7%

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16
Q

Percentage Jet2Holiday vs Jet2.com customers

A

66%

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17
Q

Fight-only ticket yield?

A

£105 up 43% previous half year

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18
Q

Half year revenue to 30 sept 22

A

£3.567bil - Operating profit £516mil

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19
Q

Company commercial challenges?

A

Fuel
Carbon
Wage increases
Investment in staff

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20
Q

Guiding principles investors?

A

People, Service, Profits

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21
Q

How and When was Channel Express founded?

A

Philip Meeson bought Express businesses in 1983 and renamed Channel Express

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22
Q

When did Dart Group form?

A

1991 - Name from Handley Page Dart aircraft used

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23
Q

When did Jet2.com form?

A

2002 - 11 Dec 22 12k seats sold in 24hrs

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24
Q

When was the first Jet2.com flight?

Study These Flashcards
A

12 Feb 2003 - LBA - AMS

25
When did Jet2holidays start?
2007
26
Who jointed in 2009?
Steve Heapy from MyTravel, became MD Jet2holidays and CCO for Jet2.com
27
What change in 2013 to the management team?
Steve Heapy became CEO of Jet2.com and J2Holidays Philip Meeson - Executive Chairman
28
When was Jet2Holidays 1 miilionth customer?
2015
29
When did Birmingham and Stanstead bases open?
2016
30
When did Bristol base open
2020
31
When was Flowler Welch purchased and sold?
Bought in 1994, along with Coolchain in 1999. Sold in 2020 - Dart Group becomes Jet2 Plc
32
OAG data from 2022 showed?
Only airline with no cancellations despite the issues with ground crew in July/August
33
OAG data from June 2023 showed?
No cancellations in May, and most punctual short-haul UK airline every month in 2023
34
Recent award for workplace?
Best Large Company to work for - Best Workplaces in Travel Also Glassdoor Best Places to Work 2022
35
Steve Heapy?
He's CEO of Jet2 Plc My Travel, Thomas Cook, Libra. Director to the Board - ABTA
36
Philip Meeson?
He's Executive Chairman of Jet2 Plc Ex RAF Malboro display team
37
Gary Brown?
CFO appointed April 2013 Retail experience, Sainsburys, Matalan, Umbro
38
What's Jet2s sustainability programme called?
Jet2 Net Zero
39
When are Jet2 aiming to be Net Zero
by 2050
40
What were they ranked by Atmosfair
11 / 200 ranked by sustainability
41
Key sustainability targets
SAF - 70% less emmissions - By 2026 Offsetting Ground Handling - 1 Jan 2022 50% Ground equipment to be Zero carbon - 2023 Onboard recycling measuring system - 1 Jan 2022 Renewable energy in offices - 1 Jan 2022 Offset Airline emissions - All not covered by ETS Remove 80% of single use plastic by 2023 In resort - Hotel Sustainability Charter
42
CO2 per PAX KM current / targets
67g 65g by 2025 60g by 2030 SAF and new aircraft will help
43
What impacts CO2 per PAX KM
Load factor and aircraft/engines
44
What is already done for sustainability?
737-800NGs with winglets delivered between 2016-2019 Single engine taxi Careful fuel planning PBN Reduced contingency fuel Reduced thrust takeoffs and cont. Descents Electric vehicles Lightweight seats and carts
45
Slogan for Jet2Holidays
"Package Holidays you can trust"
46
Potential impacts on profitability
* Increasing costs and volatility - Fuel, Wages * Sustainability / carbon offsetting * Socioeconomic - Less disposable income less able to go on holiday leading to lower prices * Operational disruption - E.g. airport issues of 2022 - Leading to compensation * Increased maintenance costs of an older fleet
47
Which SAF company have Jet2 invested in
Fulcrum BioEnergy - NorthPoint 53 mil gallons over 15-years
48
Current fleet
B737 x 92 using CFM56 engines - 737-800 x86 (1) on order - 189 PAX - 737-300 x6 - 148 PAX B757 x 8 - 235 PAX - RR RB211 A321neo x1 - 232 PAX - LEAP-1A Plus 3 A321 lease, and 3 A330 lease TOTAL FLEET ~100
49
First routes in 2003
Alicante, Amsterdam, Barcelona, Malaga, Milan, Nice, Palma
50
2004 Base additions
Belfast and Manchester
51
2005 Base additions
Newcastle, Blackpool, Edinburgh
52
ATOL figure for 2023
5.8mil passengers
53
Liverpool starts
March 2024
54
Non ticket revenue per passenger sector
£25.79
55
Which? Travel Awards
Travel Brand of the Year Recommended Provider (Jet2.com only UK airline to get this in 2023)
56
Feefo award?
Platinum Trusted Service Award 2023
57
Globe Travel Awards 2023
Best Short-Haul Airline
58
When did Jet2Holidays exceed 1mil customers in one year and intro resort flight check-in
2015
59
Revenue YE 31 Mar 2022
1,231Mil

Jet2 PA Revision (1 decks)

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