General

Question 1

Text, numbers and images in a format suitable for use by computers

Answer 1

Data

Question 2

Software used to remove malware from a computer system

Answer 2

Antivirus

Question 3

A wild card used in database queries

Answer 3

Astirisk (*)
Hashtag (#)

Question 4

A type of printer that uses plastic to print

Answer 4

3D

Question 5

A file format that can be used to share data between applications

Answer 5

CSV

Question 6

A word processing option that allows you to apply different footers in the same document

Answer 6

Section Break

Question 7

A type of network with a very high level of security, that can be accessed over the internet

Answer 7

VPN

Question 8

The evaluation of information that focuses on whether that information is still applicable

Answer 8

Currency

Question 9

An update that corrects a single error found in software

Answer 9

Patch

Question 10

A type of program that infects a computer and tracks the user’s internet activities

Answer 10

Spyware

Question 11

Raw numbers or facts that are unorganised

Answer 11

Data

Question 12

A device used on a network to manage and share resources

Answer 12

Server

Question 13

An internet technology that enables people from various countries to communicate in real time

Answer 13

VoIP

Question 14

This user generally requires a good quality graphics card

Answer 14

Gamer

Question 15

Firmware containing instructions for the start-up of a computer

Answer 15

BIOS

Question 16

An example of HTML code used to open a picture in a new browser window

Answer 16

<a></a>

Question 17

A technology that uses a person’s unique physical characteristics to control access

Answer 17

Biometrics

Question 18

A reason why certain documents display unreadable content when you open it on your computer, even though you have an appropriate application

Answer 18

Software Version

Question 19

An arrangement for employees to work from home using ICTs

Answer 19

Telecommuting

Question 20

A spreadsheet error message that will appear if you enter the following function: =AVG(B1:B20)

Answer 20

NAME

Question 21

A program that enables a user to organise his/her files and folders

Answer 21

Explorer

Question 22

An application most suited for data analysis

Answer 22

Spreadsheet

Question 23

Software that attempts to collect information about a user without his/her permission

Answer 23

Spyware

Question 24

A spreadsheet function that extracts text data

Answer 24

MID

Question 25

**A standard used in wireless communication that provides high-speed data transfers**

Answer 25

LTE | Long-Term Evolution ## Footnote Is a fourth generation [4G] wireless standard that provides increased network capacity and speed for cellphones and other cellular devices compared with third generation [3G] technology

Question 26

**Certain internet services are given bandwidth preference over other services**

Answer 26

Shaping ## Footnote When an internet service provider reduces the available bandwidth to a single customer. *[Keep in mind that THROTTLING is across an entire network not a single customer]*

Question 27

**An important consideration when purchasing a monitor**

Answer 27

Resolution

Question 28

**A hardware component that will improve the performance of a computer**

Answer 28

RAM

Question 29

**Type of network that connects offices of a company that are located in different cities**

Answer 29

WAN | Wide-area Network ## Footnote The technology that connects your offices, data centers, clould applications and cloud storage together

Question 30

**Unwanted e-mail sent to a large number of users**

Answer 30

Spam ## Footnote Any kind of unwanted, unsolicited digital communication that gets sent out in bulk. Often spam is sent via email.

Question 31

**A legal agreement between a software company and a user for the use of their software**

Answer 31

EULA | End-User License Agreement

Question 32

**A utility program that can free up space on a storage medium**

Answer 32

Disk Clean-Up

Question 33

**The act of opening a bank account using someone else's personal details**

Answer 33

Identity Theft

Question 34

**A spreadsheet function that totals the values in a range based on a certain condition**

Answer 34

SUMIF | A function in Excel

Question 35

**Software that can monitor all attempts made to access your computer**

Answer 35

Firewall / Antivirus

Question 36

**A technology that tries to solve problems in the way that humans do**

Answer 36

AI | Artificial Intellegence

Question 37

**Data needs to be loaded into this type of memory before it can be processed**

Answer 37

RAM | Random-Acess Memory ## Footnote Ram is your computer/laptops short-term memory.

Question 38

**A reference found at the bottom of a page in a word processing document**

Answer 38

Footnote

Question 39

**Technology using radio waves to communicate with a tag attached to an object**

Answer 39

RFID | Radio Frequency Identification ## Footnote A wireless system comprised of two components: tags & readers

Question 40

**A circuit board that may be faulty if your computer will not start up**

Answer 40

Motherboard