General Flashcards
(73 cards)
What is a Crew Member Briefing?
A crew briefing must be conducted before a flight or a series of flight sectors. The pre-flight crew member briefing must consist of a joint crew member briefing involving all crew members or a briefing from the pilot-in-command to the Purser and from the Purser to other Cabin Crew.
What must be reviewed in a Crew Briefing?
- Anticipated weather;
- Anticipated flying conditions;
- Flight time;
- Altitudes;
- Review of selected communication procedures;
- Review of selected emergency procedures;
- Review of selected safety procedures;
- Review of selected security procedures (including password for flight deck entry)
and; - Any additional information necessary for the flight including information respecting
unserviceable equipment or abnormalities that may affect passengers.
What happens if a pre-flight crew briefing is not conducted jointly, or a new operating crew member joins the existing crew?
The Purser will receive the pertinent details about
weather, anticipated flying conditions, flight times, altitudes, security procedures and
any additional information related to unserviceable equipment or abnormalities from the
Captain, before commencing their briefing of the other Cabin Crew. The Purser to
Cabin Crew member briefing must review:
1. Selected communication procedures;
2. Selected emergency procedures;
3. Selected safety procedures;
4. Selected security procedures (including password for flight deck entry) and;
5. Any additional information necessary for the flight including information respecting
unserviceable equipment or abnormalities that may affect passengers.
What are key fuelling and deplaning precautions with passengers onboard?*
Captain/flight deck coordinates with Purser and Ramp Control.
One flight deck crew must stay onboard; engines off, APU may run.
Interphone contact available; seatbelt signs off, no smoking signs on.
No electrical switches or photography near fuelling areas.
Two exits (1L and 2L) clear, staffed by Cabin Crew.
Bridge/stairs/PTV in place, exits unobstructed inside and outside.
If hazards (vapours, etc.) detected, fuelling must stop.
Passengers must disembark if fuelling with an engine running.
What Act prohibits smoking on an airplane in Canada?
The Non Smokers Health Act. Smoking is not permitted on the ramp, loading bridge or in any airport area where
smoking is forbidden.
A E-Cigarettes allowed?
No, they are not.
What are the restricted emergency exit seats?
1 BC
13-14 ABCD (Over Wing Window Exits)
33 BC
Who is allowed to sit in emergency exit seats/rows?
You MUST:
Be 12 years of age or older.
Be physically capable of operating the Emergency Exit(s).
Be able to visually determine if it is safe to open the exit door(s).
Be able to hear instructions from the crew and be able to verbally communicate
information to other passengers.
Not have a condition that might cause them harm by opening the exit(s).
Not be responsible for another person.
Not be traveling with a service animal.
Be able to understand the operating instructions of the exit(s).
Is there a restriction on where passengers with services animals can sit?
With the exception of the restricted emergency exit seats, there is no restriction on where a passenger with service or guide animal can sit. On-duty service animals should not be petted or spoken to except by their owner.
Do passengers with disabilities need to be debriefed beforehand?
Yes.
What must an individual safety briefing for a passenger with disabilities include?
Mobility issues: brace position, assistance to exit, route, timing.
Service animal: where to place it.
Blind/partially sighted: tactile familiarization with equipment/exits, cane stowage, row count to exits.
Invisible disability: point out exits and equipment using the safety card.
Deaf/hard of hearing: use card, gestures, writing, or interpreter for communication.
Passenger responsible for another (infant or child): seatbelt use, oxygen masks, brace position, life vest, evacuation duties.
List of examples of Airworthiness Items?
Passenger Oxygen System
Emergency lighting system
Cabin lighting
Passenger service units
Cabin exits
Public address system
Interphone system
Passenger seats
Cabin attendant seats
Ordinance signs (NO SMOKING/ FASTEN SEATBELT)
Portable emergency equipment
Overhead stowage bins
Lavatory smoke detection systems and fire extinguishers
Lavatory door ashtrays
Lavatory toilet
What should happen if a passenger seat becomes inoperative?
Inoperative seat: DO NOT OCCUPY
Adjacent seat may also be blocked if affected
Affected passengers must be relocated
Inoperative seat belt = inoperative seat
Inoperative seat must not block access to emergency exit
Ground safety procedures?
Passengers can’t board/remain without safe stairs/loading bridge
Adequate Cabin Crew must be aboard for passenger numbers
Cabin Crew must monitor compliance with safety regulations on the ground
Crew responsibilities:
Ensure NO SMOKING signs are illuminated
Safety duties take precedence over service duties
Safe Movement of Passengers:
Aircraft parked to avoid hazards
Announcements about hazardous conditions and safe routes
Ground agent must escort passengers during boarding/deplaning
Ensure safe routes, no exposure to hazards (aircraft operations, fuelling, etc.)
Smoking restrictions enforced
No personal headsets that decrease awareness
Responsibility for terminal door operations assigned
Postpone boarding/disembarking if unsafe
Report hazards to Captain immediately
A Cabin Crew Jumpseat may be inoperative for ___ consecutive calendar days (excluding the day the malfunction was discovered.
3 calendar days, given these conditions:
Inoperative seat: Not occupied.
Displaced Cabin Crew: Occupy the most accessible seat near their assigned exit.
Alternative procedures:
Reviewed by Purser with displaced Flight Attendant (brace position, exit approach, communication methods).
If Purser’s jumpseat is inoperative, 2L Flight Attendant handles interphone and PA.
Folding seat: Remove, stow, or secure in retracted position.
Flight Attendant seat: Placard as “FOR FLIGHT ATTENDANT USE ONLY.”
Service or guide animals
properly harnessed must sit __________________.
at or by their master’s feet
What does the passenger briefing (before take-off) include?
- Location and use of normal and emergency exits
- Location and use of seatbelts
- Securing of table trays
- Stowage of carry-on baggage
- Location and use of fixed oxygen system
- Prohibition against smoking
- Location & use of life vests (flights operated at more than 50 nautical miles from shore).
- Any safety concerns can be brought to the attention of the Cabin Crew
What must emergency exit briefing include?
Who:
Passengers seated next to a window emergency exit
What:
Brief them on how to operate the exit in an emergency
How:
Short, simple terminology
Refer to safety features card and exit instructions
Late or transit passengers: Also offered this briefing if seated next to an unmanned emergency window exit.
Normal headphones permitted to use after the ______.
Safety demo
Protective hearing devices allowed at ________.
Any time
Post-flight debriefing is only required if ________.
Something abnormal happens or could be learned from.
What is the purpose of PDIs?
To verify all emergency and safety equipment is in perfect and working order.
What is the definition of Manifest and Manifested?
Manifest: A detailed list of passengers, crew, and cargo on a flight.
Includes names, seat assignments, and other travel details.
Serves as an official record for flight operations and safety.
Manifested: The act of adding someone or something to the manifest.
A passenger or item is “manifested” when they are officially recorded on the flight’s manifest.
What are flight attendant boarding positions?
1L: 1L
1R: Row 13
2L: Row 33
