General Knowledge Flashcards
How do we answer the phone?
Dominoes Pizza, this is , how can I help you?
How do we greet every customer that comes in our store?
Welcome to Dominoes Pizza!
What upsell line do we want you to use every time?
Would you like to add any buffalo wings, Stuffed Cheesy Bread or a cold 2 liter of Coke? What about Cinnastix or Chocolate Lava Cakes for dessert
How long does it take to cook a pizza in the oven?
6.5 minutes
Check Policy?
No temporary or starter checks.
Address on the check must match delivery address.
Date of birth and drivers liscense number must be on the check.
Business checks may only be accepted at the business to which they belong.
If an order is messed up what steps do we take to correct it?
Apologize
Give the customer what they want
Give the customer something extra
What are the specials for delivery?
Medium 2 topping $9.99
Large 2 topping $11.99
2 medium 3 topping $15.99
2 large 3 topping $20.99
What are the specials for carryout?
Monday-Thursday: $7.99 large 3 topping
Friday-Sunday: $8.99 large 2 topping
Everyday: 2 medium 2 topping $5.99 each
