General orders Patrick H. Flashcards
(163 cards)
1
Q
G.O.# for Community Involvement
A
102.13
2
Q
Any employee representing the Dept. in community activity must get permission from ___________?
A
Fire Chief
3
Q
G.O.# for Outside Employment
A
102.15
4
Q
Definition: defined as employment in which person is not being compensated by city payroll
A
Outside Employment
5
Q
Conflict of interest regarding Outside employment will be evaluated by who_________________?
A
Fire Chief
6
Q
Regarding Outside employment:
Employees will not be prohibited or discriminated against from what activity during off duty hours?
A
Volunteer Firefighting in another jurisdiction
7
Q
Uniforms may be worn for outside employment with who’s approval?
A
Fire Chief
8
Q
G.O.# for Modified Duty
A
103.03
9
Q
____________is designed to provide alternative work assignments for employees unable to perform work assignments due to INJURY or ILLNESS?
A
Modified Duty
10
Q
An employee on industrial leave, when released by doctor to work MODIFIED DUTY must report change in work status to who 1.__________ 2.____________?
A
- Operations Chief 2. Safety Division
11
Q
Regarding MODIFIED DUTY:
At EACH doctors visit the employee must request a ____________, which states work restrictions and date/time of next apt.
A
Written work status report
12
Q
Regarding MODIFIED DUTY:
The written work status report from doctor must be given or faxed to 1._____________, 2._________?
A
- Occupational hHealth Nurse 2. Safety Division Officer
13
Q
True or False:
Employees on Modified Duty are eligible for overtime?
A
False
14
Q
G.O.# for Accommodated Duty (LIGHT DUTY)
A
103.06
15
Q
Definition:
________________ allows approved personnel to work in a restricted capacity, for an assigned area or division, while recovering from a NON-work related injury, illness or issue.
A
Accommodated Duty (LIGHT DUTY)
16
Q
True or False:
Accommodated duty assignments are AUTOMATIC and does not require approval from Heath and Safety Chief.
A
False
17
Q
How many PHASES in the MEDICAL LEAVE process regulated by Human Rescource?
A
3 phases
18
Q
Who? ___________and___________Chief…monitors all employees that fall under the GFD Accommodated Duty Program.
A
Heath and Safety Chief
19
Q
What type of report must come from the doctor stating employee can be put on Accommodated (LIGHT DUTY) before being given assignment?
A
WRITTEN WORK STATUS REPORT
20
Q
Regarding Accommodated Duty (LIGHT DUTY)
Written work status reports must be obtained at _______ doctors visit(s) which states work restrictions and time/date of next visit.
A
EVERY / ALL
21
Q
True or False:
An Employee can use GFD equipment and premises to exercise and work out (therapy) without Doctor and Safety Chief permission?
A
False
22
Q
True or False:
Employees on Accommodated Duty(LIGHT DUTY) are NOT eligible for overtime.
A
True
23
Q
Depending on the significance of the injury or illness, the Health and Safety Chief may seek FINAL medical clearance to return to duty to come from______________?
A
Health Center Physician
24
Q
Approval and placement on Accommodated Duty (LIGHT DUTY) based on the following factors……(4)
A
- Nature of injury & Doctors evaluation
- Budget
- Business need & Availability of assignments
- Employees work history
25
True or False:
The Fire Dept. is obligated and responsible to provide accommodated duty to all employees with Non- work related injuries.
False
26
Its is the responsibility of the __________and________Chief to monitor the accommodated duty employees.
Health & Safety Chief
27
Regarding Accommodated Duty (Light Duty):
How long does the employee have to submit the written work status report to the Heath and Safety Chief after an appointment?
By the end of the next business day .
28
How many PHASES in the COG Human Resource Employee Medical leave Process ?
3 ..........Three PHASES
29
Regarding Medical Leave: PHASE 1
| How long is the employee guaranteed the some position or similar?
0-6 Months
30
Regarding Medical Leave: PHASE 2
| How long until Employee is NOT guaranteed same or similar position? Dept. may recruit for employee's position.
7-12 Months
31
Regarding Medical Leave: PHASE 3
| After _________Months, Employee separates from City employment, If applicable assumes appropriate retiree status.
12 Months
32
Regarding Medical Leave:
It will be at the discretion of 1. ________ and 2._________ to waive the COG Medical Leave process after 12 months of leave, provided there is open assignment and employee is physically capable.
1. Fire Chief 2. Human Resource Director
33
Regarding Medical Leave:
| Re-employment efforts STOP after _______months of separation from the City.
12 Months
34
Regarding Medical Leave:
True or False:
Re-employment efforts are made , If qualified and placed on an eligibility list...an interview IS GUARANTEED for positions of same or lower salary.
TRUE....... Interview is Guaranteed.
35
G.O.# for Heavy Rescue / Squad Job Description
104.06
36
How many Heavy rescue/ Squad units are in Phx Fire Regional Operation plan?
8
37
How many Heavy rescue/ Squad units are in MESA
2
38
How many Heavy rescue/ Squad units are in Phoenix Fire
3
39
5 Cities have Heavy rescue/ Squad units
1. Tempe
2. Chandler
3. Glendale
4. Mesa
5. Phoenix
40
How many personnel will staff each Heavy Rescue/ Squad?
5
41
Regarding Heavy Rescue/ Squad:
| How many members of the company will be Certified Toxicology Paramedics?
2
42
Regarding Heavy Rescue/Squad:
| Personnel must sign a "Statement of Commitment" to remain in the position for not less than___________ years?
2 years
43
Regarding Heavy Rescue/Squad:
Once personnel has completed training and received the applicable technician CERTIFICATION...personnel commits to _____________years of service on SQUAD
4 years
44
Regarding Heavy Rescue/Squad:
Training requirements met by ALL members
1.How many hours of Hazardous Materials__________?
2. How many hours of Technical Rescue___________?
1. 200 Hours
| 2. 200 Hours
45
Regarding Heavy Rescue/Squad:
| How many joint training exercises conducted annually?
2
46
Regarding Heavy Rescue/Squad:
| The standard Special Ops. training calendar consists of HOW MANY 3 hour sessions?
16 sessions
47
PLEASE Review Heavy Rescue/Squad Functions
| 104.06 pg. 2of 4
Review 104.06
48
The Heavy Rescue/Squad will be outfitted with firefighting equipment similar to that of a____________ type of apparatus?
Ladder Tender
49
INITIALLY, a Heavy Rescue/ Squad will be assigned to ALL 3-1 assignments within___________ how many miles of the apparatus?
5 miles
Note: after six-month period all dispatches will be reviewed and adjusted accordingly.
50
All working FIRST alarm assignments will receive _________how many Heavy Rescue/Squad Units?
1 Heavy Rescue/Squad
51
ALL GREATER ALARMS will receive_____how many Heavy Rescue/Squad units?
2 ADDITIONAL Heavy Rescue/Squad Units
52
How many Heavy Rescue/Squad Units will be dispatched on all Collapse Rescue Assignments?
2 Heavy Rescue/Squad Units
53
DURING WHAT CIRCUMSTANCE can ANY jurisdiction within Arizona ask for mutual aid assistance from a Heavy Rescue/Squad Unit?
Whenever they are working an incident that has escalated and exhausted all available automatic aid/ mutual aid resources.
54
G.O. # for Time and Labor
104.08
55
True or False:
| Snapper like to put PENIS in his mouth!
True!
56
Regarding Time & Labor
Fire Budget and Finance Division will be able to enter ALL reimbursements for employees EXCEPT Travel Advance, Travel Expenses, Professional Development OR Tuition Reimbursement?
Tuition Reimbursement ...... handled by HR
57
Regarding Time & Labor:
| Employees must have their time entered into the system by the end of your shift the week of ____________?
Close of Pay
58
Regarding Time & Labor: Timeline for SHIFT PERSONELL
| Supervisors: Final adjustments after approval must be completed by __:__ a.m. on Monday?
10:00 a.m. on Monday
59
Regarding Time & Labor: Timeline for 40-HOUR PERSONELL
| Supervisors: Final adjustments after approval must be completed by __:__ a.m. on Monday?
10:00 a.m. on Monday
60
Regarding Time & Labor:
Who______________ is responsible for obtaining reports from the Fire Budget/Finance Division on a regular basis to track overtime that is charge to the program?
Division Managers
61
G.O. # for Apparatus Log Book
105.08
62
Regarding Apparatus Log Book:
Fire Dept. Apparatus is maintained in ready condition at all times so as to provide 1. _________________ and to provide 2.___________________.
1. A high level of service to our citizens.
| 2. Provide for the safety of our employees.
63
It is the responsibility of ____________(WHO) assigned to the apparatus to insure that daily/weekly inspections are conducted and proper forms are completed in Fire House.
CAPTAIN
64
Regarding Apparatus Log Book:
It is the responsibility of ____________(WHO) to hold supervisors accountable for complying with the procedures outlined in this policy.
OPERATIONS CHIEF
65
It is the responsibility of ____________(WHO) in charge of apparatus to ensure records on fire department apparatus that will indicate daily/weekly inspections of apparatus readiness and inventories are kept in- house.
DIVISION CHIEF
66
The Apparatus Log Book shall contain ALL the following EXCEPT:
- Daily Apparatus Inspection Document
- Weekly Apparatus Inventory Form
- Vehicle Complaint Forms
- Proof of Insurance
--ALL EXCEPT-----------Proof of Insurance
67
Where Should the Apparatus Log Book be located?
In the CAB
68
Upon completion of the apparatus daily check, record the inspection as indicated in the _______________?
Fire House Daily Apparatus Inspection Document
69
Prior to the __________day of each month, completed Daily Apparatus Inspection Forms/ Inventory Forms are reviewed by the on shift Battalion Chief.
5th day of each Month
70
When should a Vehicle Complaint Form be completed ?
Whenever the apparatus is taken out of service for repair.
71
The Apparatus Log Book will be inspected annually during the ANNUAL_________________?
STATION INSPECTION
72
Where can a Video/Powerpoint of how to do a proper Weekly Inventory be found?
Every members Target Safety Solutions.
73
G.O. # for Flags on Apparatus.
105.09
74
Regarding Flags on Apparatus:
Who's responsibility is it to provide the companies with an adequate supply of flags in order to replace flags as the become torn, weathered or soiled.
The Fire Dept.'s responsibility
75
The location of flags on apparatus structural integrity and design locations must be approved by WHO?
Mechanics at the City Yard
76
American Flags are flown on the ________side of the truck?
RIGHT
77
All flags on apparatus should be ___ feet in hight & ___ feet in length.
2' high & 3' in length
78
The Flagstaffs on apparatus shall be ___________inches in length.
29" inches in length
79
The Flagstaffs on apparatus shall be ___________inches in diameter?.
3/8" inches in diameter
80
All flags on apparatus shall be made from ___________ and be weather tolerant and washable.
VINYL
81
All flags on apparatus shall be replaced every________months or sooner if torn, soiled or weathered.
3 months
82
It is the goal of the Glendale Fire Dept. to provide map books to units that are 1._______, 2. _________ and 3.__________to insure a timely response to all incidents.
1. Current
2. Accurate
3. User Friendly
83
Which members of the Dept. shall be familiar with the use of department issued map books?
ALL MEMBERS
84
Map books will be updated on a _________basis with all new land developments and revisions.
QUARTERLY
85
Regarding Map Books:
| Who remains responsible for knowing their areas and insuring that maps are accurate?
CAPTAIN
86
_______weeks prior to the quarterly update , the Battalion Chief in charge of mapping shall provide the Engineering Department with a list of all revisions found by Units in the field.
3 weeks prior
87
Quarterly Map Book distributions are scheduled for _________1st, ___________1st, __________1st and __________1st. (MONTHS)
January 1st, April 1st, July 1st and October 1st.
88
Engineering will provide PFD Fire mapping with map book revisions ________week(s) prior to distribution?
1 Week
89
Per G.O. # 106.05 Glendale fire shall carry a set of __________ (how many) Multi -Residential Map Books?
2 Multi -Residential Map Books
90
Per G.O. # 106.05 Glendale fire Multi -Residential Map Books are referred to as (what COLOR).
Multi -Residential (YELLOW BOOKS)
| ........but they are actually RED
91
How are the Glendale Multi -Residential Map Books DIVIDED?
NORTH of Northern / SOUTH of Northern
92
Regarding Multi -Residential Map Books:
A Master Copy of both books shall be kept by _______(WHO) in charge of mapping?
Battalion Chief
93
Regarding Map Books:
| Each Emergency Response Unit will carry _______BLUE BOOK and ________YELLOW BOOKS that are current and standardized/
( 1 ) BL
UE BOOK
(2) YELLOW BOOKS
94
G.O.# for Citizen Complaint Policy
107.03
95
It is the objective of the Glendale Fire Department to regard each complaint as an opportunity to_______ __________ ________?
Improve
| customer service.
96
Complaints will be resolved quickly and effectively by personnel at the ________
appropriate level.
a. Highest
or
b. Lowest
b. Lowest
97
All citizen complaints will be documented on__________ Form, G.O. 107.03A.
Citizen Complain Record Form
98
All Citizen Complaint Record
| forms will be filled out as completely as possible and forwarded, through the chain of command, to (Who)___________?
Personnel Chief
99
Regarding Citizen Complaint Policy:
True or False:
A copy of the complaint form will be filed in the
Personnel Chiefs office.
TRUE
100
Regarding Citizen Complaint Policy:
Complaints found to be sustained will be
retained for ______yrs. from the calendar year completed.
5 years
101
Regarding Citizen Complaint Policy:
Complaints found to be non-sustained will be
retained for_______ yrs. from the calendar year completed.
2 years
102
PLEASE REVIEW: Fact Finding procedure for: Citizen Complaint Policy
G.O. 107.03 pg.2 of 2
Could be Test Questions
103
1. Unfounded – The facts alleged are completely false; fact finding shows no grounds for action.
2. Not Sustained – The fact finding produced information insufficient to prove or disprove the facts
of the allegation.
3. Partially sustained – Part of the allegations are true and the related employee’s conduct is
improper while part of the allegations are not sustained, unfounded or exonerated
.
4. Sustained – Occurred as alleged. (A finding of substantial fact in support of reasonable proof),
the allegations are substantially true and the employee’s conduct is improper.
5. Exonerated – The act occurred but was justified, lawful and proper. The facts occurred as alleged, but were lawful and appropriate under the circumstances.
1. Unfounded
2. Not Sustained
3. Partially sustained
4. Sustained
5. Exonerated
104
Regarding Citizen Complaint Policy:
The facts alleged are completely false; fact finding shows no grounds for action.
1. Unfounded
2. Not Sustained
3. Partially sustained
4. Sustained
5. Exonerated
1. Unfounded –
105
Regarding Citizen Complaint Policy:
The fact finding produced information insufficient to prove or disprove the facts
of the allegation.
1. Unfounded
2. Not Sustained
3. Partially sustained
4. Sustained
5. Exonerated
2. Not Sustained –
106
Regarding Citizen Complaint Policy:
Part of the allegations are true and the related employee’s conduct is improper while part of the allegations are not sustained, unfounded or exonerated
1. Unfounded
2. Not Sustained
3. Partially sustained
4. Sustained
5. Exonerated
3. Partially sustained –
107
Regarding Citizen Complaint Policy:
Occurred as alleged. (A finding of substantial fact in support of reasonable proof), the allegations are substantially true and the employee’s conduct is improper.
1. Unfounded
2. Not Sustained
3. Partially sustained
4. Sustained
5. Exonerated
4. Sustained –
108
Regarding Citizen Complaint Policy:
The act occurred but was justified, lawful and proper. The facts occurred as alleged, but were lawful and appropriate under the circumstances.
1. Unfounded
2. Not Sustained
3. Partially sustained
4. Sustained
5. Exonerated
5. Exonerated –
109
Regarding Citizen Complaint Policy:
If corrective action is needed, it will be administered in accordance with GO# ?
102.08 - Disciplinary Procedures
110
G.0.# for ALS Patient Treatment
108.10
111
Regarding ALS Patient Treatment:
Glendale Fire Department’s policy on continuation of Advanced Life Support is
(ALS) patient care from time of dispatch until the patients ___________?
Arrival at an emergency room facility.
112
Glendale
Fire Department will attempt to meet the accepted Standard of Care of _______ (how many) Paramedics attending to
ALS patients.
2 Paramedics
or just Patrick
"cause he's badass"
113
At least ONE Paramedic shall "Ride In" with ALS patient......except:when critical incidents or events require Glendale Fire personnel to remain on the scene or in service, SUCH AS....1.
2.
2 examples
1. During special events
| 2. Mass casualty incidents
114
For ALS reimbursement-tracking purposes, every time an ALS patient is transported without a Glendale Fire Paramedic the company officer is responsible to send an email to (who) 1. __________ 2._________
1. EMS Division Chief
2. EMS Captain
"Prior to the end of their shift" !!
115
G.O.# for HIPAA Compliance for EMS Records
108.11
116
HIPAA is the federally mandated Health Insurance Portability and Accountability Act of _____ (What year)
Act of 1996
117
HIPAA stands for
| H.....I....P....A....A.....?
```
Heath
Insurance
Portability
Accountability
Act
```
118
Immediately following a call....EMS reports shall be placed in enclosed _______? and kept on apparatus while returning to station.
Clipboard
119
The “EMS Forms” cabinet will contain a file for each shift. Files will contain EMS
reports in folders labeled "________" and "__________"?
Entered and Not-Entered
120
It shall be the responsibility of _________(WHO) to maintain the confidentiality of all EMS
records.
ALL Field Personel
121
It shall be the responsibility of __________(WHO) to ensure that the confidentiality of all
EMS records be in compliance with HIPAA regulations.
The Company Officer
122
G.O.# for Ground and Air Ambulance Transportation?
108.12
123
Transport of patients via a medic unit should occur only under _______ emergency circumstances and at the discretion of medic unit personnel or the incident commander.
"EXTREME"
124
If a MEDIC UNIT transports a patient , Medic Unit personnel Alarm Room to contact S.W. AMBULANCE supervisor (EMS100) to assist with all required ________?
Paper Work
125
Medic _______ and ________ should function as adaptive response units covering unprotected areas in Glendale..
Medic 155
&
Medic 158
126
Medic _______ should stay centrally located within the city unless otherwise directed by Shift Commander.
Medic 157
127
HALO specific policies can be
| obtained in the HALO Manual located___________(Where)?
At the Halo BASE STATION
128
True or False:
Halo will be AUTO-LAUNCHED for First alarm Haz-mat calls?
TRUE
129
True or False:
Halo will be AUTO-LAUNCHED for ALL gunshot wounds including multiple patients and PD
FALSE : they are on STAND-BY
130
G.O. # for GFD Quality Improvement Plan (EMS)
108.13
131
Regarding GFD Quality Improvement Plan:
Definition: The recipient or purchaser of the product or service.
Customer
132
Definition: Individuals, entities and organizations who are outside of the actual operation of your EMS system and who receive services provided by the EMS system. * Including Physicians
Allied Health Workers
Law Enforcement
External Customer
133
Retrospective review or inspection of services or processes intended to identify and correct problems.
a) Quality Assurance
b) Quality Care
c) Quality Improvement
a) Quality Assurance
134
The extent to which health care services meet the patient’s needs and produce the desired health outcome.
a) Quality Assurance
b) Quality Care
c) Quality Improvement
b) Quality Care
135
The extent to which health care services meet the patient’s needs and produce the desired health outcome.
a) Quality Assurance
b) Quality Care
c) Quality Improvement
c) Quality Improvement
136
True or False:
GFD Quality Improvement Plan term were obtained from National Highway Traffic Safety Administration?
TRUE
137
True or False:
(CQI) Continuous Quality Improvement
The purpose is to identify root causes of problems or trends, intervene to reduce or eliminate these causes, and take steps to make improvements for the future.
TRUE
138
Regarding CQI : Patient Care Reports
True or False:
Monthly, random reviews of 5% of refusals to treat or transport to a maximum
of 100 reviews per month.
TRUE
139
Regarding CQI : Patient Care Reports
True or False:
Reviews will be made on 50% of CODE arrests .
FALSE
ALL CODE arrests are reviewed
140
Regarding CQI : Patient Care Reports
True or False:
Reviews will be made on :
All Rapid Sequence Intubation (RSI) Cases All RAMPART Cases
All "DNR" cases
TRUE
141
Evaluation of all EMS personnel annually to include ALL EXCEPT?
a. Safety and operational compliance.
b. Clinical performance.
c. Paper work compliance.
d. Creativity
d. Creativity
142
True or False:
A.....Quality Improvement Report Form is an OFFICIAL document?
TRUE
143
FYI : There are MANY Quality Improvement Forms (15 pages of em' ) , including QI FLOW
CHART .........108.13 and on N DRIVE
Evidently there is even a CQI Committee.........
144
G.O. # for Juvenile Fire Setter Process
110.02
145
Regarding Juvenile Fire Setter Process:
What age range is accepted in the program?
3-17 years of age
146
Regarding Juvenile Fire Setter Process:
Law enforcement or Deputy fire Marshall must be called if a child the age of ___ or older confesses to starting a fire.
8 Years old or Older
147
True or False:
The GFD Youth Fire Setter Intake Form can be found on the "Captains Clipboard" on the Intranet?
TRUE
148
True or False:
A member of the Youth Firesetter Intervention Program team will make telephone contact, with the parent/guardian of the youth firesetter, within 48 hours of receipt of the electronic form?
TRUE
149
True or False:
During Youth Fire Setter classes, Other siblings are also encouraged to attend?
TRUE
150
G.O. # for Accepting Household Hazardous Waste.
111.07
151
True or False:
Citizens, who call about proper disposal of household hazardous waste, are to be referred to the City of Glendale Hotline for Household Hazardous Waste, 623-930-3410.
TRUE
152
True or False:
The Glendale Fire Department will accept materials that are recyclable, such as OIL, PAINT and BATTERIES.
FALSE
153
True or False:
The Glendale Fire Department will accept materials that
come from COMMERCIAL/BUISINESS operations.
FALSE
154
Examples of household Hazardous materials can be found in WHAT Guidebook ?
DOT Emergency Response Guide Book
155
Who (2) can personnel contact to verify if a material is considered HAZARDOUS ?
C 1557 or HAZMAT Team
156
TRUE or FALSE:
Before a citizen leaves a possible household hazardous material they must fill complete a form verifying TYPE of material and verify it is from a HOUSEHOLD .
TRUE
157
G.O. # for CANINE CRISIS RESPONSE TEAM
111.08
158
All of the following EXEPT : must be maintained by the CR canine handler-
a) Heat alarm installed in vehicle
b) Dog Shoes
c) Approved canine identification CAPE
d) 100' long line
d) 100' Long Line
20' long line must be kept by handler
159
Which Chief must approve any decision to overrule canine handler?
a) Fire Chief
b) Battalion Chief
c) Assistant Fire Chief
c) Assistant Fire Chief
160
TRUE or FALSE :
The GFD CR Canine will utilize the same veterinarian as Glendale Police Department?
TRUE
161
TRUE or FALSE:
The CR Canine handler will achieve the following certifications:
1. Delta Society Pet Partner Cert.
2. International Incident Stress Foundation Cert.
3. Association for Traumatic Stress Certification
TRUE
162
TRUE or FALSE:
The CR Dog may be used for breeding.
FALSE
163
TRUE or FALSE:
Any deployment of fire department resources outside of the city will follow the procedures outlined in :
a) EMAC - Emergency Management Assistance Compact
or
b) AZMAC- Arizona Mutual Aid Compact
TRUE
