General Patient Care

Question 1

What are the advantages of office-based surgeries?

Answer 1

Saving the patient time and expense of going to an ambulatory surgical facility or hospital

Question 2

What is a biopsy?

Answer 2

The surgical removal of tissue for later microscopic examination

Question 3

What is the purpose of removal of a foreign object in surgery?

Answer 3

Surgical removal of an object embedded in tissue, such as a splinter or larger object

Question 4

What does endoscopy involve?

Answer 4

Using an endoscope to view a hollow organ or body cavity

Question 5

Define colposcopy.

Answer 5

Examination of the vagina and cervix using a colposcope

Question 6

What is cryosurgery?

Answer 6

Procedure using local application of intense cold to destroy unwanted tissue

Question 7

What is incision and drainage (I & D)?

Answer 7

Lancing a pressure buildup caused by pus or other fluid under the skin

Question 8

What are standard examination room supplies?

Answer 8

Examination table, pillow, footstool, supply cupboard, trash can, biohazardous waste and sharps containers

Question 9

What equipment is commonly found in a medical examination room?

Answer 9

• Thermometer
• Stethoscope
• Sphygmomanometer
• Pulse oximeter
• Reflex hammer
• Otoscope
• Ophthalmoscope

Question 10

What is the distinction between EMR and EHR?

Answer 10

EMR is used within a single organization; EHR can be shared across multiple health care organizations

Question 11

What is the purpose of health information in medical records?

Answer 11

To inform public health decisions and support legislation related to health care

Question 12

What is the ‘golden hour’ in emergency care?

Answer 12

The first hour after injury or symptoms, critical for prognosis and recovery

Question 13

List examples of life-threatening situations.

Answer 13

• Cardiac arrest
• Respiratory arrest
• Uncontrolled bleeding
• Head injury
• Poisoning
• Open chest or abdominal wound
• Shock
• Third- and fourth-degree burns

Question 14

What should a medical assistant do when receiving an emergency call?

Answer 14

Obtain critical information about the patient and situation

Question 15

What is required for a prescription to be valid?

Answer 15

It must be written, electronic, or verbal and follow facility policies

Question 16

What is e-prescribing?

Answer 16

An electronic method of ordering and transmitting prescriptions to a pharmacy

Question 17

What does a practice management system (PMS) do?

Answer 17

Assists with patient medical records, scheduling, registration, and billing

Question 18

What qualifies as durable medical equipment (DME)?

Answer 18

• Primarily serve a medical purpose
• Prescribed by a health care provider
• Used repeatedly
• Expected lifetime of at least three years
• Used in the home
• Useful for patients with an injury or disability

Question 19

What should be done before a patient arrives for an examination?

Answer 19

Review the patient’s medical record and prepare necessary supplies and equipment

Question 20

What is important to confirm before a procedure?

Answer 20

That an informed consent has been signed and is in the patient’s medical record

Question 21

When should patients empty their bladder before an exam?

Answer 21

Before undressing, especially if a urine sample is required

Question 22

What should be provided for patient comfort and privacy during examinations?

Answer 22

Patient gowns and drapes

Question 23

What should be done if a patient has questions about the procedure?

Answer 23

Direct them to the health care provider

Question 24

True or False: EMR and EHR are the same.

Answer 24

False

Question 25

What should patients do with their clothing before an exam?

Answer 25

Remove specified clothing items as instructed ## Footnote Clothing above the waist may need to be removed for a problem-focused visit or exam.

Question 26

Which way should the gown opening face for the examination?

Answer 26

Front or back, as instructed ## Footnote The specific direction depends on the type of examination.

Question 27

What assistance should be provided to patients during disrobing?

Answer 27

Assist with disrobing and stepping onto the examination table as needed ## Footnote Ensure patients feel comfortable and secure during this process.

Question 28

What should be ensured regarding gowns for examinations?

Answer 28

Gowns of all sizes are available for patients ## Footnote This is necessary for those required to change clothing for an examination or procedure.

Question 29

Where should personal clothing and belongings be stored during the examination?

Answer 29

Inform patients of the storage location ## Footnote This helps maintain the patient's belongings safely during the exam.

Question 30

What should be done once the patient is ready for the exam?

Answer 30

Notify the health care provider ## Footnote This ensures the provider is prepared to see the patient.

Question 31

What should be done to assist the patient after the procedure?

Answer 31

Assist the patient down from the examination table if needed ## Footnote Patients may feel lightheaded when sitting up after lying down.

Question 32

What privacy consideration should be taken when patients are getting dressed?

Answer 32

Allow the patient privacy when getting dressed ## Footnote This respects the patient's dignity.

Question 33

What information should be provided to the patient regarding follow-up?

Answer 33

Follow-up appointments, additional exams, aftercare instructions, and referrals ## Footnote Clear communication is essential for patient understanding.

Question 34

When should a patient expect results from diagnostic tests?

Answer 34

Inform the patient when to expect results ## Footnote This helps manage patient expectations and reduces anxiety.

Question 35

What should be done if a patient has questions?

Answer 35

Ask if the patient has questions and direct them to the health care provider ## Footnote Ensures patients receive accurate information.

Question 36

What should be done if a situation is suspected to be an emergency?

Answer 36

Call the health care provider for advice or recommend calling 911 ## Footnote Immediate action may be necessary for patient safety.

Question 37

What is critical when administering medications?

Answer 37

Accurate dosage calculations and administration ## Footnote This is essential to prevent medical errors.

Question 38

What defines parenteral medication administration?

Answer 38

Non-oral medication injected directly into the body ## Footnote This bypasses the gastrointestinal tract.

Question 39

What is nonparenteral medication administration?

Answer 39

Oral medication given by mouth to the gastrointestinal tract ## Footnote This includes various routes of administration.

Question 40

Fill in the blank: Oral medication is taken by _______.

Answer 40

mouth

Question 41

What is sublingual medication administration?

Answer 41

Placed under the tongue ## Footnote This route allows for rapid absorption.

Question 42

What is buccal medication administration?

Answer 42

Between the cheek and gums ## Footnote This results in rapid absorption of the medication.

Question 43

How is inhalation medication administered?

Answer 43

Inhaled through the mouth or nose ## Footnote It passes through the trachea into the lungs.

Question 44

What is ocular or otic medication administration?

Answer 44

Drops instilled directly into the eye (ocular) or ear (otic) ## Footnote This method targets specific areas for treatment.

Question 45

What is transdermal medication administration?

Answer 45

Applied to the skin to release slowly into circulation ## Footnote It can be delivered via adhesive patches or other forms.