GH RM Flash Cards Part 1
(177 cards)
Comparison of the core attributes of public and private exchanges
Sponsor: Government vs Employer
Enrollees: Individuals and small group vs Employees and retirees of sponsor
Types of coverage: Medical, prescription drug vs Medical, prescription drug, dental, vision, other voluntary benefits
Plan designs: Plans with AV 90%, 80%, 70%, 60% vs Exchange operator or employer defines the plan designs
Payer: Individuals, small groups, individual subsidies, small business tax credits vs Employers provide subsidy and members pay rest
Common elements of private exchanges
- Employee choice - private exchanges offer more plan design options than traditional employer-sponsored plans
- Employee subsidies - the employer makes a defined contribution
- Ancillary product offerings - dental and vision are offered alongside medical and pharmacy benefits
- Online enrollment and decision making tools - tools allow members to evaluate their health care needs, understand their employer’s subsidy, and elect benefits that meet their needs
- Benefits administration - end-to-end benefits administration including enrollment, eligibility, customer service, and billing
Advantages and disadvantages of private exchanges
Advantages:
1. Increased employee choice
2. Cost-savings potential from increased competition across carriers and best-in-class carrier pricing
3. Increased consumerism from members buying-down benefits as a result of a transparent defined contribution approach
4. Robust online decision-support tools and customer service
5. Benefits administration simplification
6. Shift of financial and regulatory risks (for fully-insured models)
7. Cost predictability (for fully-insured models)
8. Improved cost transparency
Disadvantages:
1. Additional expenses for exchange operator financing
2. Less control over plan design, clinical management, and member outreach
3. The need for the employer to increase the defined-contribution amount over time
4. Other member concerns, such as loss of plan-sponsor support and less generous benefits
Considerations for determining the employer’s optimal defined-contribution amount for a private exchange
- Current funding approach - what is the employer’s current philosophy around subsidies and how does it compare to a defined-contribution approach?
- Variations by coverage tier - does the employer want to subsidize dependents at a different level than the employee?
- Member impact - how does this impact the member payroll contributions and what sort of dissatisfaction could arise?
- Financial goals - does this change meet the employer’s financial goals?
- Competitive pressures - how does the subsidy compare to the benefits provided by other organizations that compete for similar talent?
Make up of an HDHP
- HDHP has a specific meaning under the IRS code to be accompanied with an HSA
- An eligible plan has cost share limits with minimum deductibles and caps on out-of-pocket max
a) In 2019, self only coverage has a min deductible of $1,350 and OOPM cap of $6,750 - The plan must have limited first dollar coverage
a) The deductible must be met before any other cost sharing can be applied, except for preventative care - For self only coverage, an embedded deductible is used while for family coverage the deductible is aggregate
Make up of an HSA
- The savings account is owned by the individual employee
- Either an employer or an employee can contribute to the account
- The account can be used to pay the cost share of the HDHP or other qualifying expenses
- Account contributions are exempt from personal income tax
- Contributions are limited to a specific amount no matter if an employer, individual, or both are contributing to the account.
- The account also acts like tax advantaged retirement account since amounts can be invested and accumulate interest tax free over time
- As long as funds in the HSA are used for eligible medical expenses, they remain tax-free at the time of withdrawal
Comparison of key features of health care accounts
Owner of account: HSA employee/individual vs HRA, FSA Employer
Contributor: HSA employee/individual and employer vs HRA employer vs FSA employee and employer
Tax deductible contributions: All yes. FSA except long term care contributions made by employer.
Contribution limits: HSA & FSA indexed, HRA unlimited except small employers have limits
Rollover funds: HSA yes, HRA yes not required and forfeited at termination, FSA small amount allowed
Tax free distributions: HSA medical, Rx, dental, vision, LTC premiums, Medicare premiums. HRA same as HSA and limited expenses, FSA Medical, Rx, dental, vision
Ineligible distributions: All amounts covered under another health plan
HDHP required: HSA yes, HRA & FSA no but can be used with HDHP
Consumer choice and empowerment that is encouraged through the use of HDHPs
- Saving for health care services - account fund ownership encourages regular deposits
- Selecting appropriate treatment venues - for example, using urgent care instead of emergency room
- Avoiding unnecessary care and/or avoiding those treatments that have marginal benefit
- Brand to Generic drug substitution - lower cost and lower trend
- Comparing quality ratings of providers - using online tools
- Negotiating prices with providers, particularly for costs under the deductible
- Improving their own health and taking other illness avoidance measures - financial incentives aligned with health improvement
Situations where consumer engagement is less likely to have an impact even under an HDHP
- Urgent care needs without time to engage in proactive consumer behavior
- Individuals with higher cost chronic care needs are more likely to hit their out-of-pocket limit
Important impacts of HDHPs
- The probability that a market average risk member will exceed a given deductible
- As members have access to account funds to help pay for point of service claims, it will erode the savings impact of the HDHP
- The account funding in the above table is assumed to be half of the deductible
- The impact of account funding is likely to be on the lower side of the cited ranges if the employee owns the account (HSA), but on the higher side if an employer owned account such as an HRA or FSA is used
On a raw level, factors that primarily drive HDHP cost savings
- The relative health of individuals selecting the different plans
- The utilization impact arising strictly from plan design and funding
- Cost savings resulting from increased consumer engagement
- Note that HDHPs have not shown a clear ability to bend the cost curve beyond initial impact
Factors that could make HDHPs more effective
- Cost transparency: price shopping in this market is still difficult
a) Prices can be different based on network discounts
b) Many providers don’t even know the costs of their own procedures
c) Claims costs may differ because of factors that are not known before a procedure - Discussions between providers and patients particularly in:
a) Value based care arrangements
b) “Reference based” plans - Pre-funding of HSAs at the beginning of the calendar year
- Allowing more first dollar coverage to curb the fear of members forgoing necessary care
- Lengthened consumerism: allow more design flexibility, allow a longer coinsurance period (lower deductible paired with a higher out-of-pocket max)
Categories of regulatory guidance that have been proposed to change HSAs
- Expansion of plans that can be paired with HSAs
a) Allow HSAs to be paired with all ACA bronze and/or catastrophic plans
b) Line up ACA and HDHP OOPM limits
c) Allow Medicare-eligible individuals to use HSAs
d) Allow anyone to use an HSA - Expansion of contributions made to HSAs
a) Allow HSA contribution limits to match the HDHP MOOP
b) Allow spousal catch-up contributions in family HSAs - Expansion of major medical use of HSA funds to a broader variety of expenses
a) Allow use of HSA funds to pay for health care premiums
b) Allow use of HSA funds to pay for over-the-counter health supplies
c) Allow use of HSA funds to pay for direct primary care arrangements - Expansion of non-major medical use of HSA funds
a) Allow use of HSA funds to pay for fitness equipment
b) Allow use of HSA funds to pre-fund LTC needs
Reasons for using the functional approach for designing and evaluating employee benefits
- Benefits must be organized to be as effective as possible in meeting employee needs
- Avoiding waste in benefits can be an important cost-control measure for employers
- It is important to analyze where current benefits may overlap and costs may be saved
- A systematic approach is needed to keep benefits current, cost effective, and in compliance with regulations
- A systematic approach is needed to ensure that the various benefits can be integrated with each other
Steps in applying the functional approach for employee benefit plan design and evaluation
- Classify employee and dependent needs or objectives into logical functional categories
- Classify the categories of persons the employer may want or need to protect
- Analyze current benefits with respect to employee needs and the categories of covered persons
- Determine any gaps in benefits or overlapping benefits in the current plan
- Consider recommendations for plan changes to meet any gaps in benefits and to correct any overlapping benefits
- Estimate the costs or savings from each of the recommendations made
- Evaluate alternative methods of financing or securing the benefits
- Consider other cost-saving or cost-containment techniques for both current and recommended benefits
- Decide upon the appropriate benefits, methods of financing, and sources of benefits, by using the preceding analysis
- Implement the changes
- Communicate benefit changes to employees
- Periodically reevaluate the employee benefit plan
Common loss exposures covered by employee benefit plans
- Medical expenses for employees (active & retired) and their dependents
- Losses due to employees’ disability (short-term & long-term)
- Losses due to the death of active employees, their dependents, and retired employees
- Retirement needs of employees and their dependents
- Capital accumulation needs or goals
- Needs arising from unemployment or from temporary termination or suspension of employment
- Needs for financial counseling, retirement counseling, and other counseling services
- Losses resulting from property and liability exposures
- Needs for dependent care assistance (e.g. child-care or elder-care services)
- Needs for educational assistance for employees and their dependents
- Needs for LTC for employees (active & retired) and their dependents
- Other employee benefit needs or goals (incentive programs)
Categories of persons the employer may want to or be required to provide benefits for
- Active full-time employees
- Dependents of active full-time employees
- Retired former employees
- Dependents of retired former employees
- Disabled employees and their dependents
- Surviving dependents of deceased employees
- Terminated employees and their dependents
- Employees (and dependents) on temporary leaves of absences (such as for military duty)
- Active employees who are not full time (such as part-time employees and directors)
Considerations for analyzing current benefits in the employee benefit plan
- Types of benefits - a common approach is to prepare an outline or table showing how the different types of benefits meet the various employee needs
- Levels of benefits - the analysis should also show the amount of those benefits that is currently provided under various scenarios
- Probationary periods - analyze any periods during which newly-hired employees are not yet eligible to receive benefits, to determine whether they are appropriate
- Eligibility requirements - various requirements should be analyzed. For example, should survivors of deceased employees continue to be covered, for what benefits, and for how long?
- Employee contribution requirements - determine how much employees will be required to contribute to the cost, and whether the plans will be mandatory or voluntary
- Flexibility available to employees - determine the choices that will be given to employees in selecting their benefits
- Actual employee participation in benefit plans - determine what percentage of employees enroll in each benefit, which may indicate whether the benefit meets employee needs
Common functions for administering employee benefits
- Benefits plan design - create a benefit program that addresses the needs of the organization and can be effectively administered and communicated
- Benefits plan delivery - involves serving plan participants through various activities. Must meet legal standards for quality service (e.g. comply with ERISA and COBRA standards)
- Benefits policy formulation - management must make decisions on questions and issues that arise. These decisions must be codified into policies.
- Communications - must effectively communicate benefit programs and plan provisions, which is challenging due to workforce diversity, regulatory requirements, and plan complexity. Legal standards require certain communications (e.g., summary plan descriptions, benefit statements, and statement of COBRA rights)
- Applying technology - involves setting up a database containing information on all the employer’s different benefit plans. This information should be secure and easily accessible to the employer and its employees.
- Cost management and resource controls - benefits directors must evaluate proposals from insurers and develop the firm’s risk-management approach
- Management reporting - information systems are needed to monitor financial results, utilization, and compliance. Reports are needed in order to:
a) Compare to the competition
b) Measure achievement of human resources objectives (through industry surveys, employee surveys, and focus groups)
c) Assess and manage program risks - Legal and regulatory compliance - must comply with fiduciary, funding, and other requirements as prescribed by law. Many standards were codified as part of ERISA.
- Monitoring the external environment - involves monitoring various factors that impact benefit management activities
Activities required for service plan participants
- New employee benefits orientation
- Policy clarification on benefits eligibility, coverage, and applicability of plan provisions
- Dealing with exceptional circumstances and unusual cases
- Collection and processing of enrollment data, claims information, and requests for plan distributions
- Benefits counseling and response to employee inquiries for active employees
- Benefits counseling for employees who are terminating, retiring, disabled, or on leave
Technological tools used by benefits directors to support customer-driven processes
- Executive information systems - provide management information in summary format. Helps identify utilization patterns and cost factors.
- Imaging and optical storage - eliminates paper records and allows sharing of documents over a network
- Access to information over the internet - facilitates paper-less communication from the plan sponsor to insurance carriers, investment custodians, and third-party administrators
- Client-server technology - integrates networked applications with desktop and mobile tools, allowing decentralized management and supporting self-sufficient plan participants
- Employee self-service - allows customer-driven benefits modeling, retirement planning, and updating of personal data
Methods for comparing benefit programs to the competition
- Compare the benefits payable to representative employees under different circumstances
- Compare actual costs to the employer for different benefit plans
- Calculate relative values of the different benefits based on uniform actuarial methods and assumptions
- Compare benefit plans feature by feature to isolate specific provisions that may be appealing to certain employee groups
External factors that impact benefit management activities
- General business and competitive conditions - benefit programs are increasingly important for attracting and retaining employees. There is a trend toward benefits outsourcing
- Governmental policy - requires monitoring laws and subsequent regulations, as well as proposed legislation
- Workforce demographic shifts - greater diversity has led to flexible benefit plan offerings. The aging of the workforce has created greater interest in retirement programs
- New product development - must develop a means to evaluate new products and services, and to integrate them into existing plan offerings
- New organizational structures - must redesign plans to fit the new structures and remain compliant
- Technological enhancement and innovation - must keep abreast of technological changes and proactively plan the introduction of new technologies
Reasons plans are outsourcing benefits administration
- The complexity of administering benefits
- The efficiencies of specialized service providers
- The abilities of specialized providers to obtain favorable pricing because of their business volume
- The ability of service providers to more readily implement technology and monitor regulations and market trends