Glossary

Question 1

what is an nhs pathways assessment?

Answer 1

• asssessing a persons symptoms

- arranging an appropriate clinical response in a suitable timeframe to meet needs.

Question 2

What is module 0 ?

Answer 2

immediately life threatening problems

Question 3

what is module 1?

Answer 3

Assesses a wide range of symptoms

Question 4

What is module 2?

Answer 4

The part used by clinicians

Question 5

What is trauma?

Answer 5

Injury within the last 7 days

Question 6

What is non -trauma?

Answer 6

A problem due to illness rather than injury

Question 7

What is a pathway?

Answer 7

A flow chart used to assess a patients problem

Question 8

What is a question?

Answer 8

Presented by the system to be anwsered by the caller

Question 9

What is question rationale?

Answer 9

Brief explanation of why a question is being asked

Question 10

What is an anwser stem?

Answer 10

Division of each question to be anwsered

Question 11

What is supporting information?

Answer 11

Explanation of what is meant by each anwser stem

Question 12

What is the body map ?

Answer 12

Division between module 0 and 1 and where the user selects a symptom based pathway

Question 13

What are the body map areas ?

Answer 13

Areas of the body to be clicked to access pathways

Question 14

What are key points?

Answer 14

Instructions for when/when not to use the pathways

Question 15

What is a call summary?

Answer 15

Contains details of questions which have a significant anwser

Question 16

What is a call report?

Answer 16

Contains details of all questions and advice given

Question 17

What is a disposition?

Answer 17

The clinical outcome of the call once system has collected sufficient information

Question 18

what are disposition instructions?

Answer 18

Information to help caller follow the disposition safely

Question 19

What is DOS?

Answer 19

directory of services that can facilitate local delivery of the recommended disposition

Question 20

What is interim care advice ?

Answer 20

advice to help the caller manage the problem until further assessment or care is received

Question 21

What is standard care advice?

Answer 21

Advice to help the patient manage the problem themselves when further assessment and care is not required

Question 22

What is early exit?

Answer 22

Function within the pathways system when it is impossible or inappropriate to triage

Question 23

What does change anwser mean?

Answer 23

Used to go back to a specific anwser to change it

Question 24

What does restart triage mean?

Answer 24

Used to delete all triage anwsers and start again from the beginning or to change from 1st to 3rd party

Question 25

What does specify mean?

Answer 25

Presented when additional information is required

Question 26

What does worsening advice mean?

Answer 26

Instructions about what to do if problem worsens

Question 27

What does ‘speak to’ mean?

Answer 27

Telephone consultation

Question 28

What does ‘to contact’ mean?

Answer 28

Face to face consultation

Question 29

What age is neonate?

Answer 29

Up to one hour old

Question 30

What age is infant?

Answer 30

1 hour - 12 months

Question 31

What age is toddler?

Answer 31

1-5 years

Question 32

What age is child?

Answer 32

5-16 years

Question 33

What year is adult?

Answer 33

16 years and over

Question 34

What is 1st party?

Answer 34

when a person is calling about themselves

Question 35

What is 3rd party ?

Answer 35

When a person is calling on behalf of someone else

Question 36

What is a primary care service?

Answer 36

GP Practice Walk in centre District nurse

Question 37

What is an emergency treatment centre?

Answer 37

Emergency department Walk in centre Minor injuries unit