Glossary Flashcards
(64 cards)
What are aims in a business context?
Aims are the longer term goals of businesses, for example, to increase profits.
What is annual turnover?
Annual turnover is the yearly income (sales) of the business.
What is appraisal in the workplace?
Appraisal is the process of evaluating how well an employee is doing their job and providing feedback.
Define cash flow.
Cash flow is the measurement of cash coming into or going out of a business.
What does cash refer to in a business context?
Cash is money in notes and coins, or money in the bank.
Who is considered a consumer?
A consumer is the person or group of people who buys and uses the product.
What is cost of sales?
Cost of sales is the actual amount of goods sold, calculated by adding opening inventory and purchased goods, then subtracting closing inventory.
What does customer service encompass?
Customer service refers to any interaction between a company and its customers, including assistance and advice about products or services.
Who are directors in a business?
Directors are the senior managers appointed by shareholders to manage a limited company.
What is division of labour?
Division of labour is where members of a production team are divided into smaller groups or tasks to complete the production process.
What are import duties?
Duties are additional taxes imposed on certain imported goods to make them more expensive compared to local products.
What does e-business mean?
E-business means conducting business activities through the internet using devices such as laptops and smartphones.
Define economies of scale.
Economies of scale are reductions in costs per unit achieved by an increase in the number of products produced.
What is an exchange rate change?
Exchange rate change is the amount by which the rate of exchange between two currencies changes.
Define exchange rate.
Exchange rate is the rate at which one currency can be converted to another.
What are expenses in a business?
Expenses are the running costs of the business.
What are exports?
Exports are goods sent to one country from another.
What are extension strategies?
Extension strategies are ways in which a business can extend the lifespan of a product or service.
What is a franchise?
A franchise is a business set up by a franchisee with permission from the franchisor to use their name and business idea.
Who is a franchisee?
A franchisee is someone who buys a franchise from a franchisor.
Who is a franchisor?
A franchisor is someone who sells a franchise to a franchisee.
What is gross profit?
Gross profit is the difference between sales revenues and cost of sales.
Define imports.
Imports are goods brought into one country from another.
What does international trade involve?
International trade means participating in trading activities outside of the domestic market.