Glossary/Terms Flashcards
AAdvantage Program
American Airlines loyalty program (gold, platinum, executive platinum)
AFT
Rear (back of the aircraft)
Aisle
A walkway through the center of the aircraft
APU
Auxiliary Power Unit: the APU provides ground power to the aircraft when the engines are not running. It is mainly used when the aircraft is parked at the gate.
Arm/Arming
Arming or to arm is the process of attaching the evacuation slide to the A/C at the departure. When the door is opened in the armed mode, the slide will deploy and inflate.
Barrier Strap
A red fabric seatbelt attached across the aisle behind the last row of seats in the main cabin or the super 80 aircraft used to give a flight attendant space to open the AFT door in the event of an evacuation.
Bid/Bidding
The process of submitting your request for the following months work schedule.
Bid Packet
The packet produced by Crew Planning containing schedules and information for the next month. F/A’s use the bid packet when bidding for work schedules.
A/C
Abbreviation for the word aircraft
Bulk head
Patrician wall used to divide an A/C into separate cabins, and to separate galleys and lavatories from customers.
Bulk packed
Refers to catering supplies packed in volume, rather than individually packed.
Business class (BC)
A cabin area on some a/c providing more cabin features and enhancements than the main cabin. May also be the highest level of service if the first class is not available in a particular market.
Cabin
The a/c interior, including customer seating area, luggage, storage, galleys, and lavatories.
Cabin service barrier strap
A nylon strap that is attached to each side of the a/c door. This strap reminds personnel the exit is unsafe for use.
Catering papers
A printed list of all food service related inventory that’s provided for a flight. This list is left by the caterer when the food and beverage supplies are delivered.
CC/SS
The two separate codes used to identify different compartments used for storage on the aircraft.
CC= coat closet SS= storage space
Checking catering
The process of verifying the contents of what has been placed in the galley compartment and carts, against what is printed on the catering papers.
Cocktail/Beverage Cart
Cart which contains supplies such as ice, soda, milk, water, liquor miniatures, beer, and wine for a cocktail/beverage service.
Concierge Key
An exclusive program that American Airlines has for its very top customers. It is by invitation only.
Compliance Check
FA verification that customers are adhering to safety regulations, i.e. Seat belts fastened, luggage stowed, seat backs forward etc
Departure dependability briefing (DDB)
Preflight meeting between the FA #1 and the gate agent to exchange information regarding the flight and ensure a smooth customer boarding process
Disarm, disarming, and disarmed
The process of releasing the evacuation slide from the A/C floor brackets upon arrival. When the exit is in disarmed mode, the escape slide will not deploy when the door is opened.
Doghouse
An enclosed storage area onboard the a/c that is often used to store supplies and emergency equipment.
Exit row seating
Seats in which a customer can go directly to an exit without entering an aisle.
