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Flashcards in Glossary Terms Deck (107)
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1

Great Man

A nineteenth-century theory that states that history is largely explained by the impact of great men or heroes and their superior intellect and other attributes.

2

360 evaluation

A process through which feedback from an employee's subordinates, colleagues and supervisors as well as a self-evaluation by the employee themselves is gathered

3

Accounts receivable

Money owed to a company by its debtors

4

acquisitiveness

Excessive interest in acquiring money or material objects

5

affiliative

The need to form social or emotional bonds with others

6

allocation

To distribute or to give each person a portion of something.

7

assets

Property owned by an organization or individual

8

assumptions

Anything that is accepted as true or certain to happen, without proof

9

attributes

A quality or feature of something.

10

attrition

It is not to replace employees when they leave

11

authoritarian

To act in a dictatorial manner. Enforcing strict obedience.

12

balance sheet

A statement of assets, liabilities, and capital for an organization at a particular point in time

13

behavioral theory

Behavioral theory is based on the premise that behaviors are conditioned as a result of experiences with the environment; anyone can be trained to behave in a preferred way.

14

bias

A prejudice in favor or against one thing, person or group compared to another, usually in a way that is considered unfair or unjust

15

bottom-up approach

Starts with the employees. They are surveyed as the main users of a system to gather information on how to implement a change

16

business indicators

Numbers that may indicate a positive or negative trend. Examples include demand for product, profit margin, revenue, professional development levels of workforce, market share, amount of debt, and deals finalized by the sales team.

17

business units

A logical segment of a business representing a specific business function and which has its own vision, strategy, and direction

18

capital assets

Capital assets are significant pieces of property such as buildings, cars, investment properties, stocks and bonds

19

cash disbursements

The money paid out by an organization to settle an obligation

20

cash receipts

The money received by an organization as payment for a good or service

21

central-tendency

The tendency for data to move toward the mean value over time. Central tendency is also a measure of a single value that describes how data cluster around a central value. This value can be used to represent a sample.

22

change management

Includes all of the processes involved to prepare, support, and lead individuals, groups, or organizations in making a change

23

Channel richness

The ability of the channel to handle multiple cues at the same time, to provide rapid feedback, and to facilitate a more personal conversation

24

cloud technologies

Any hosted services delivered over the internet. There are three broad groups of services: Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS)

25

commodity

A raw material or primary agricultural product that can be bought or sold. A commodity is a basic good used in commerce that is interchangeable with other basic goods

26

contingency theory

A contingency is a future event or circumstance that cannot be predicted with absolute certainty.

27

contract employee

An individual retained by a company for a particular purpose, price, and time period. Since a contract worker is not an employee, the company does not provide traditional employee benefits

28

costs

Financial measure of the resources used or given up to achieve a stated purpose

29

culture change

The behavior of humans interacting in a group or organization and the meaning they assign to that behavior. It may include the company vision, values, norms, systems, symbols, language, beliefs, and habits. Culture is ingrained and therefore very difficult to change

30

currency exchange rate

The value of two currencies in relation to each other. The rate of which usually depends on supply and demand