Group Dynamics Flashcards

(86 cards)

1
Q

How do we go about ensuring groups are as effective as possible?

A

Social facilitation
Social loafing
Interpersonal synchrony

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2
Q

What differentiates groups?

A

Entitativity

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3
Q

What is Entitativity?

A

The property of a group that makes it appear to be distinct, coherent and bounded entity

The degree to which collection of persons are perceived as being bonded together in a coherent unit .

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4
Q

3 criteria of Entitativity

A
  1. Common fate: extent to which individuals experience inter-related outcomes
  2. Similarity: extent to which individuals resemble (behaviour/appearance)
  3. Proximity: the ‘distance’ between individuals
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5
Q

Who studied Entitativity?

A

Lickel et al (2000)

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6
Q

Who proposed Entitativity?

A

Campbell (1958) - he proposed that groups could be considered meaningful entities if their members were similar and in close proximity and if they shared common goals and common outcomes. At an intuitive level, it seems obvious that individuals who are similar in some respect (e.g., skin colour or nationality), in close proximity (e.g., neighbours), and who share a common fate (e.g., members of a basketball team) would be more likely to be perceived as a meaningful group.

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7
Q

Lickel et al (2000)

A

Study 1: participants rated entitativity of various groups

Study 2: Participants sorted groups in terms of ‘similarity’
4 categories emerged that varied in entitativity

Study 3: Participants rated their own group memberships more importantly for high entitativity groups
- strongest “perceived entitative” were sports teams, rock bands, friends who do things together

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8
Q

4 categories from high to low entitativity

A

Intimacy groups - family & friends
Task groups -interest groups
Social categories - gender, ethnicity, nationality
Loose connections

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9
Q

Outcome of Lickel et al (2000)

A

Participants most strongly valued membership in groups that were perceived as high in entitativity

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10
Q

Study 1 of Lickel et al (2000)

A

Entitativity is an important dimension on how groups can be compared and perceptions of entitativity can strongly influence how people think of social groups

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11
Q

How can entitativity influence one’s perception of groups?

A

Two important ways:
1. It influences processes engaged when one is developing a cognitive representation/impression of the group

  1. It influences the degree to which the group, as a unit, is perceived as having potency as a causal agent - the effect group has on the world

Entitativity is an important variable underlying the perception of groups

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12
Q

What did Lickel et al (2000) want to study?

A

They wanted to examine the degree to which groups vary in perceived entitativity and describe the properties that underlie perceptions of entitativity

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13
Q

Studies 1 and 2 (Lickel et al, 2000)

A

Provided consistent and important evidence of

  1. Variation among groups in the degree to which they are perceived as coherent entities
  2. identify properties that are strongly associated with entitativity
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14
Q

Study 3 (Lickel et al, 2000)

A

For perceptions of in vs. out-groups - does perceived entitativity of groups differ if you belong in them or not?

Conclusion of Lickel - consistent correlation between perception of interaction and . entitativity

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15
Q

Social facilitation

A

Social facilitation can be defined as ‘an improvement in performance produced by the mere presence of others’. There are two types of social facilitation: co-action effects and audience effect.

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16
Q

Triplett (1898) and dynamogenic theory

A

In his research on the speed records of cyclists, he noticed that racing against each other rather than against the clock alone increased the cyclists’ speeds. He attempted to duplicate this under laboratory conditions using children and fishing reels.

There were two conditions: the child alone and children in pairs but working alone. Their task was to wind in a given amount of fishing line and Triplett reports that many children worked faster in the presence of a partner doing the same task.

Triplett’s experiments demonstrate the co-action effect, a phenomenon whereby increased task performance comes about by the mere presence of others doing the same task.

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17
Q

Co-action effect in social facilitation

A

Increased task performance comes about when other people are present doing the task
e.g. cycled faster racing against each other, wound fishing reels faster when in presence of partner

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18
Q

What did Allport find? (1920)

A

Social facilitation occurs not only in the presence of a co-actor but also in the presence of a passive spectator/audience. This is known as the audience effect, surprisingly.

Social facilitation is mere presence effect
e.g. cockroaches run faster, chickens and fish eat more

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19
Q

What did Cottrell find? (1972)

A

Evaluation apprehension - mere presence of others leads to evaluation concern

According to Cottrell (1968), it’s not the presence of other people that is important for social facilitation to occur but the apprehension about being evaluated by them. We know that approval and disapproval are often dependent on others’ evaluations and so the presence of others triggers an acquired arousal drive based on evaluation anxiety.

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20
Q

Sanders (1981) view on social facilitation

A

Mere presence of others is distracting.

Co-worker performing different task = less social comparison = reduced effect

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21
Q

Zanjonc’s “Drive” theory of social facilitation (1965)

A

Presence of others increases arousal and increases ‘dominant’ response - consequences of the arousal can split - performance increases (facilitates) for things we are good at. Performance decrease/is inhibited for incorrect responses/things we’re not so good at

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22
Q

What is social loafing?

A

The concept that people are prone to exert less effort on a task if they are in a group vs when they work alone

Individual productivity decreases with group size

“many hands make light work”

The idea of working in groups is typically seen as a way to improve the accomplishment of a task by pooling the skills of individuals together in a group

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23
Q

Ringelmann effect (1913)

A

Engineer interested in efficiency of farm labour.
Had workers pull on rope attached to a dynamometer alone and in groups of 2, 4 & 8

Individual productivity decreased with group size

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24
Q

What is process loss?

A

Process loss = something changes in an individual’s behaviour as group size increases

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25
Steiner (1972) created a model of group productivity
Actual performance = potential performance - process loss = obtained output
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Potential performance definition
Sum of individual members' abilities
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Process loss is made up of
Co-ordination loss + motivation loss
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What is co-ordination loss?
Suboptimal between-member execution (not doing the exact thing at the same time e.g. pulling rope thus the mechanical stress coming at different times)
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What is motivation loss?
Exerting less effort
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Ingham et al (1974) how did they replicated Ringelmann?
Study 1: Rope pull | Study 2: pseudo-groups (confeds as team mates) thereby eliminating potential for co-ordination loss
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Who replicated Ringelmann?
Ingham et al (1974) - Rope pull and pseudo-groups Latane et al (1979) - cheer and clap Karau & Williams (1993) - factors that impact social loafing
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Ingham et al (1974)
They used a rope pulling machine, same as Ringelmann, to gage how hard the rope is being pulled. In study 2, the confederates in the pseudo group pretended to pull on the rope. There was no potential for coordination loss as only one person was pulling on the rope, thinking they were part of a group. There would be a 0% reduction in individual pull if everyone performed as well as they could in all conditions. Real groups (affected by both motivation loss and coordination loss) saw a productivity loss. Pseudo group condition (affected by just motivation loss) saw individuals exerted more individual force than in the real groups yet there was still a big gap between actual performance and potential performance, as the individual still thinks they were in a group, so motivation loss occurs.
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Latane et al (1979) summary
Study 1 - asked participants to cheer or clap in groups (1-6) & measured sound intensity Replicated Ringelmann effect Study 2 – isolated participants in booths, led to believe they were shouting in groups Replicated motivation loss effect More people in a group = less loudly they cheered or clapped
34
Reasons why phrase 'many hands make light the work'
1. With social organisation, people can fulfil their individual goals more easily through collective action 2. Also seems that when many hands are available, people actually work less hard than they ought to
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Latane et al (1979) findings
When asked to perform the physically exerting tasks of clapping and shouting, people exhibit a sizeable decrease in individual effort when performing in groups as compared to when performing alone
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Type of task classification used in studies of social loafing
Maximising - success depends on how much or how rapidly something is accomplished (based on how much effort. Opposite is optimising task that relies on accuracy) Unitary - cannot be divided into subtasks, no division of labour possible Additive - group success depends on sum of individual efforts
37
Ringelmann effect disagrees with social psychological theory
Sense of team participation leads to increased effort, group morale and cohesiveness spur individual enthusiasm Presence of co-workers/other people should facilitate performance - especially for simple, well-learned tasks If it represents a general phenomenon and is not restricted to pulling on a rope - it poses question of when and why collective efforts are less efficient than individual ones
38
Experiment 1 - Latane et al (1979)
Asked participants to make noise by cheering and clapping - more people clapping/cheering together, the more intense noise was and more the sound pressure produced It did NOT grow in proportion to number of people: 2-person performed at 71% of sum of individual capacity 4-person groups 51% 6-person groups 40% Supports Ringelmann finding Bigger effect as group increases
39
How does Latane disagree with Zajonc (1965) theory of social facilitation?
Social faciliation theory doesn't seem to predict any effect due to group size - as number of people present stayed constant -always 6 ppts and 2 experimenters
40
How can evaluation effect (Cottrell, 1972) not predict Latane's effects?
Wouldn't predict any effect as long as it was assumed that co-actors and audience members are equally effective in arousing performance anxiety
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Steiner (1972) identified one source of process loss as inadequate social co-ordination - explain
As group size increases, the number of "co-ordination links", and thus the possibility of faulty coordination - pulling at different directions at different times Ingham study 2 removed coordination loss as a reason for actual performance to reduce (no loss due to faulty synchronisation)
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Experiment 2 of Latane et al (1979)
To work out whether it is coordination loss or reduced effect To do this, ppts wore headphones with constant 90dB recording of 6 people shouting - reduce auditory feedback and blindfolded Made size of audience constant, even while varying number of people working together
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Results of ex 2 (Latane et al, 1979)
Shouted with more intensity due to 90 dB background noise (Lombard reflex) and also eliminating possibility of hearing each other so no longer influenced by output of others (no social conform pressure) groups of 2: 66% capacity groups of 6: 36% capacity Therefore even though people can't hear or see each other - still feel they are part of a group so same amount of social loafing pseudogroups - no co-ordination loss just social loafing (motivation loss) Half performance loss is due to incoordination and half is social loafing
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Discussion for ex 1 vs ex 2 (Latane et al, 1979)
Despite differences in task characteristics and supposed purpose, the 2 experiments produced similar results --> ROBUST NATURE OF LOAFING PHENOMENON
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Problems with Latane et al (1979)
1. Clapped/cheered when experimenters told them so - not similar to real life when cheer/clap in a spontaneous outburst of exuberant expressiveness 2. effortful and fatiguing
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Causes of social loafing
1. Attribution and equity - led people to believe that the other persons in their group were not working (making as much noise) as them - -> believe that the other people are less motivated or less skillful than themselves - lack of trust - they attempt to maintain equitable division of labour - if they think people aren't pulling their weight, they also reduce sound 2. Submaximal goal setting - clearly expect it to be easier to achieve a pre-formed goal when others are helping and work less hard as a consequence 3. Lessened contingency between input and outcome - "hide in the crowd" or "lost in the crowd" - not able to obtain fair share of positive consequences for working hard - less enthusiastic to make noise - individual scores are unidentifiable - only when performing alone can individual outputs be exactly evaluated and rewarded also for this, smart move could be save their voice strength in groups and shout as much as possible when scores were individual and identifiable
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Latane's (1973) theory of social impact
if person is the target of social forces, increasing the number of other persons also in the . target group should diminish pressures on each individual because impact is divided up among group members Pressures come from outside the group, individual outputs not identifiable --> division of impact should lead each individual to work less hard Seems that social impact theory provides a good account of both existence and magnitude of social loafing .
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Social loafing consequences
Negative consequences for individuals, social institutions and societies - it is a reduction in human efficiency
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How do we stop social loafing?
Find ways of channelling social forces so that the group can serve as a means of intensifying individual responsibility rather than diffusing it
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Karu & Williams (1993) did a meta-analysis of 78 studies and identified factors that impact social loafing
1. Group size (e.g. Latane, 1981) - diffusion of responsibility, group size effect plateaus around 8 2. Identifiability (e.g. William et al, 1993) - change in potential for evaluation - e.g. no one knows how hard you are pulling the rope, tend to not try as hard. If identifiable like in 4x1 relay - you have to pull your weight 3. Expectations of co-workers (e.g. Kerr, 1983) - dispensability of efforts - tend to be less motivated if co-workers are known to be really good (works opposite way too as mentioned above - equity of work - if you think your co-workers are not pulling their weight, you don't either 4. Task importance (e.g. Williams & Karau, 1991) - increased motivation, outcomes that you value, more motivation
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Task taxonomy (Steiner, 1972)
When people will and won't loaf - different task structures present different opportunities for process loss: 1. Component 2. Focus 3. Interdependence
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Task taxonomy - Component
Divisible (building a house - divided into subtasks) vs. Unitary (clapping)
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Task taxonomy - Focus
Quantity or quality Maximising - rope pulling - greater quantity = better vs. Optimising - accuracy
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Task taxonomy - Interdependence
Additive (all together - planting trees) vs. Conjunctive (conjunctive (least productive member will dictate your progress – mountain climbing) vs. Disjunctive (most productive member – maths problems).
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Process gain
When groups exceed sum of individual capacities
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Steiner (1972) also discusses group performance & synchrony
Group performance falls below optimal because of faulty 'process' - Motivation loss (loafing, free-riding) - Co-ordination loss - Can co-ordination dynamics give better insight?
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Dynamical Systems Theory
A collection of tools and concepts for study behavioural change (in complex systems)
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Co-ordination dynamics: things will spontaneously fall into synchrony to the extent they a re:
Matched in frequency | Coupled
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Examples of co-ordination dynamics
Clocks on the wall, pacemakers, fireflies, fingers (either move in-phase or anti-phase) Walking next to someone, fall into synchronised step - footsteps, arm swings
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Lickel et al (2000)
Ppts consistently sorted the various groups into four specific categories; intimacy, task groups, social categories, loose associations
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How might personal experience in their social world influence how a person perceives groups? (Entitativity)
Later research/study 3 of Lickel et al (2000) Perceivers spontaneously categorise people into these group type and are more likely to confuse members of a task group with another task group - within-group error
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How might personal experience in their social world influence how a person perceives groups? (Entitativity)
Later research/study 3 of Lickel et al (2000) Perceivers spontaneously categorise people into these group type and are more likely to confuse members of a task group with another task group - within-group error Other research has shown entitativity being manipulated in individual or group targets and found that ppts engage in more integrative processing for . entitative individual and group targets . and less integrative processing for groups and individuals described as low in entitativity
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Consequences of engaging in more integrative processing of highly entitative groups
Perceivers will spend more time thinking about the information presented by groups More likely to be persuaded by highly entitative groups - increase in elaboration of strong messages Perceivers are more likely to see individual group members as similar/interchangeable - assumed attributes
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Conclusion of entitativity
Regardless of group type and diversity, perceptions of entitavity allow people to categorise aggregates of individuals into meaningful units. They are able to process information more effectively and to better manoeuvre through the complex social world in which they live
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Interpersonal synchrony definition
It represents the harmonious rhythmic co-ordination of actions between individuals the temporal co-ordination of actions between individuals It is a fundamental component of a wide range of social behaviours from conversational speech, walking with a friend, dancing
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Findings suggesting someone's endogenous rhythm could predict compatibility with many types of partners and teammates
Zamm et al (2016) found direct causal link between endogenous rhythms and interpersonal synchrony, looking at MUSICIANS. Partners performing melodies (piano duets) together - if they were matched by rate, they showed greater interpersonal synchrony. Endogenous rhythms offer potential to predict optimal group membership in joint behaviours that require temporal co-ordination
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Causal link between endogenous rhythms and interpersonal synchrony
Success on group tasks is linked to how well pair members match up e.g. rowers in a boat - if both people are matched in the force with which they row - it doesn't matter strength, more the match in force This research creates an interesting new framework for analysing compatibility in sports, music, dance and many other potential arenas
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Interpersonal synchrony (Hove & Risen, 2009) shows that interpersonal synchrony increases affiliation - study 1 overview
Study 1: participants & experimenter tapped a drum machine in time with a visual metronome – every time they say metronome, they tapped the drum Relationship between synchrony of tapping between ppt and experimenter and ppt’s likening of the experimenter (r = .39, p = .012) Directionality? (tapping  liking or liking  tapping) Relationship but NO CAUSALITY – does the participant like the experimenter before task making them tap in a synchronised manner or does the synchronised tapping make the participant like the experimenter more?
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Study 2 of Hove & Risen (2009) -designed to test causal direction of relationship between interpersonal synchrony and likening Included manipulation the experience of synchrony and included baseline measure of likeability
Study 2: experimenter intentionally tapped either synchronously, asynchronously, or not at all Replicated study 1 (r = .40, p = .007) Between condition differences in liking (0-9): sync = 6.87; async = 5.91; control = 5.92 – shows that when experimenter is tapping asynchronously or not tapping at all, participants rates them lower.
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Synchronised behaviours
Those that are matched in time e.g. co-ordinated movements of an athletic team or an orchestra Requires anticipating behaviours to co-ordinate movement timing Associated with close, communal relationships/promotes closeness
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Dynamic systems approach
Often examine the unintentional tendency for two or more people to entrain their periodic movements
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Results of experiment 2 in Hove & Risen
The degree of interpersonal synchrony between the ppt and examiner predicted how much participants liked the examiner - sig diff from asynchrony and alone (examiner didn't tap at all) conditions Affiliation increases after experiencing interpersonal co-ordination
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Results of experiment 3 in Hove & Risen (2009)
Tested claim that synchrony promotes feelings of affiliation because of the interpersonal nature of the co-ordination It is possible that participants in ex 1 and 2 liked the experimenter more simply because they were experiencing synchrony Identical to ex 2 but instead of experimenter tapping, there was an auditory metronome - no differences between conditions for experimenter likeability ratings
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Hove & Risen (2009) Discussion
Why does interpersonal synchrony increase affiliation? Associated with communal relationships? infer closeness when they notice synchrony? touch, physical proximity, shared resources and synchronised movements Synchronous movements are an affiliative bonding activity - bandmates, music, dancing, couples (sex) Links to Ringelmann effect - potential performance can be limited by motivation loss but also co-ordination loss when people aren't in sync in their movements
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Allsop, Vaitkus, Marie & Miles (2016) - Co-ordination impacts group performance
Ensuring peak group performance is a primary goal during collective activities Group often suffer from productivity loss leading to sub-optimal performance - one source is inefficient coordination effort
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What do Allsop et al (2016) study?
Whether performance on a simple object movement is shaped the spontaneous emergence of interpersonally coordinated behaviour (IP synchrony)
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Experiment - Allsop et al (2016)
Pairs were instructed to compete or co-operate in order to empty of a container of approx 100 small plastic balls - Estimate between-person coordination
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Results (Allsop et al, 2016)
Cooperative pairs pairs coordinated to a greater extent than the competitive pairs - also co-ordination, as well as movement regularity were positively related to accuracy
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Group vs individual
If good teamwork - can exceed the capacity of individual members but also can underperform by failing to optimally realise their collective potential - MAIN ISSUE IS CO-ORDINATION
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Specific aspects characterising group productivity
Social loafing Social facilitation Kohler effect
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Kohler effect
Köhler effect, phenomenon that occurs when a person works harder as a member of a group than when working alone. There are many tasks in which a bad performance by a single member can ensure a bad group performance; social psychologists refer to them as conjunctive group tasks. For example, a mountain-climbing team that is tethered together cannot climb any faster than the slowest climber in the group. In the Köhler effect, less-capable members, the “weak links,” tend to exert extra effort, especially at such conjunctive tasks. For example, a slow climber should climb harder and faster when tethered to faster climbers than when climbing alone.
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Efficiency of links (dependencies) of team members
Extent to which each member's actions are functionally co-ordinated Determines effectiveness of group
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Group productivity cannot be an a aggregation of each member's individual level attributes (similar to Lickel)
Team performance emerges from the quality of functionally specific interactions between team members - the degree to which task relevant dependencies are co-ordinated.
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What does co-ordination involve?
Integration of distinct actions in a manner that is temporally aligned with other contributions
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Allsop et al (2016) results in detail
Examined linear relationship between level of co-ordination, movement variability and productivity levels (hits and misses) Both variables (co-ordination and movement variability) were independent significant predictors of accuracy
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Allsop et al (2016)
Demonstrated simple object movement task with presence of co-actor led to facilitated productivity (more hits) Supports Triplett and Zajonc (social facilitation)