group4_trimmed_flashcards
(45 cards)
Organizing
Arranging and structuring work to accomplish organizational goals.
Organizational Structure
How job tasks are formally divided, grouped, and coordinated.
Organizational Chart
A visual representation of an organization’s structure.
Organizational Design
Process of developing or changing an organization’s structure.
Work Specialization
Dividing work activities into separate job tasks.
Departmentalization
Basis by which jobs are grouped together.
Chain of Command
Continuous line of authority extending from upper to lower levels.
Authority
Rights inherent in a managerial position to tell people what to do.
Responsibility
Obligation to perform assigned duties.
Unity of Command
Each employee should report to only one manager.
Span of Control
Number of employees a manager can efficiently and effectively manage.
Centralization
Degree to which decision making is concentrated at a single point.
Decentralization
Degree to which lower-level employees provide input or make decisions.
Formalization
Degree to which jobs are standardized and rules are clearly defined.
Mechanistic Structure
Rigid and tightly controlled organizational design.
Organic Structure
Highly adaptive and flexible organizational design.
Contingency Factors Affecting Structure
Strategy, size, technology, and environmental uncertainty.
Functional Departmentalization
Grouping jobs by functions performed.
Product Departmentalization
Grouping jobs by product line.
Geographical Departmentalization
Grouping jobs based on territory or region.
Customer Departmentalization
Grouping jobs by type of customer served.
Process Departmentalization
Grouping jobs on the basis of product or customer flow.
Communication
Transfer and understanding of meaning.
Interpersonal Communication
Communication between two or more people.
