GTHEA, Emotional Intelligence Flashcards
(26 cards)
What is a skill?
The ability to do something well, expertise.
What is a strategy?
A plan of action to achieve a major or overall aim.
Define stress
Stress can be described as an interactive process whereby the body responds to an external situation, or stressor.
What are the 3 main coping mechanisms?
Stress Management
Accessing Support
Time Management
What is a coping mechanism?
Coping mechanisms are a set of skills and strategies used by an individual to face or deal with responsibilities, problems and stressful situations in a calm manner.
What are stress management strategy exampes?
Identify stressors and avoid if possible
Approach support people
Breathing techniques
Accept things you cannot change and be flexible
What are stress management skills examples?
Assertiveness
Learn how to say no
Reframe your problems – think about the situation positively, how bad is it?
Reflect on positives in each situation or stressful time
What is accessing support?
The ability to ask for help and successfully utilise services and/or people to gain assistance.
What is an example of accessing support?
Accessing a reliable source to speak to about stress – parent, psychologist, colleague
What are the 5 A’s of access?
Affordability
Availability
Accessibility
Accommodation
Acceptability
Give a definition of each A of access
Affordability - Being able to afford to pay for support services, e.g., counsellor.
Availability - Are those support services available when you need them.
Accessibility - Being able to physically get to the location.
Accommodation - The ability for the support person to fully support your needs.
Acceptability - The personal characteristics of the support person being acceptable.
What are strategies for the 5 A’s of access?
Having a plan for how and when you will use support systems such as identifying who you could turn to for help and when.
Making a list of support services and people including contact numbers, email addresses, and websites.
What are skills for the 5 A’s of access?
Assertiveness
Confidence
The ability to recognize the need for help
Trust in the person you are seeking support from
What is time management?
Effectively planning use of time to balance commitments and relaxation times.
What are time management strategies?
Plan time by making timetables, schedules and to-do lists
Prioritise activities and eliminate unnecessary or unhelpful activities from your schedule
Work-life balance – plan your day so you spend enough time both at work and at home
What are time management skills?
Sticking to timetable and schedule
Being honest when allocating time to activities
Work hard, be persistent and don’t waste time
Ask for help when you need it
What is social awareness?
Sensing others’ feelings and perspective and take an interest, anticipate, recognise and meet needs of others, develop others’ abilities, as well as read group emotions.
What is self-awareness?
recognise emotions and effects, knowing strengths and limits, sureness about self worth and capabilities
What is self-regulation?
Self-regulation is the ability to understand and manage your behaviour and your reactions to feelings and things happening around you.
What is self-motivation?
strive to improve and meet standards of excellence.
What are social skills?
The ability to influence and persuade, clear and convincing messages, inspire and guide others, nurture relationships, collaborate on shared goals.
Impact of stress on mental health
Anxiety and depression
Irritability
Insomnia
Difficulty concentrating
Impact of stress on physical health
Increased heart rate
Weakened immune system
Fatigue
Headaches
Impact of stress on social health
Withdrawal from social interactions
Difficulty maintaining healthy relationships
Increased conflicts
Avoidance of social events
