HaDSoc Flashcards
What is meant by equity in healthcare?
That everyone with the same needs get the same care
What is inequitable care?
That patients vary in the extent to which they receive high quality care and in their access to care
What is an adverse event?
An injury that is caused by medical management that prolongs hospitalisation, causes disability or both.
Give some examples of preventable adverse events
Wrong blood group transfusion Wrong type/dose of medication given Wrong site surgery Wrong person surgery Wrong procedure Incorrect administration Retained object Failure to rescue Some infections
What are the 3 main types of error?
Mistake - error of knowledge or planning. Action goes to plan but the wrong action is taken.
Slips and lapses - error of action. Correct action doesn’t go as intended.
Violation - intentional deviation from rules.
Why do errors occur?
Due to poorly designed systems that don’t take human factors into account
Culture and behaviour
Over-reliance of individual responsiblity.
Briefly describe the concept of the swiss cheese model of accident causation
There are numerous defences, barriers and safeguards that can be breeched by hazards.
Active failures are those that occur closest to the patient. The likelihood of active failures occurring is increased by latent conditions which are predisposing
How can human factors be used to increase safety in the NHS?
Reduce reliance on memory Make things visible Review and simplify processes Standardise common procedures and practices Routinely use checklists Decrease reliance on vigilance
What are the 7 NHS quality improvement mechanisms?
Clinical audits Disclosure Regulation Data gathering and feedback Standard setting Commissioning Financial incentives
What are the 5 domains used in NHS outcomes framework?
Preventing people from dying prematurely
Enhance quality of life of people living with long term conditions
Helping people recover from episodes of ill health/injury
Ensuring people have a positive experience of care
Treating and caring for people in a safe environment and protecting from avoidable hazards
What are the benefits of the NHS outcomes framework?
Provides overview of NHS performance on a national level
Holds secretary of state and NHS commissioning board accountable for £95bn of public money
Catalyst for behaviour and culture changes and so increased quality of care
What are NICE quality standards?
Set of statements to define what quality care looks like.
They’re markers of high quality and cost effective patient care
Derived from best available evidence
Produced collaboratively with NHS and social care with they’re partners and service users
What are clinical commissioning groups?
Commission services for local populations and drive increased quality through contracting.
What’s the purpose of Quality and Outcomes Framework?
Set national quality standards using primary care markers such as patient experience. General practices then score points according to how well they perform against these markers. The practice is then paid based on points achieved and results are published online.
What is the Commissioning Outcomes Framework used for?
To hold Clinical Commissioning groups accountable for progress using quality linked markers
What are quality accounts?
Information on performance, safety, effectiveness and experience published annually and publicly.
What is the Care Quality Commission?
Group with which all trusts must be registered. CQC can publish conditions of registration, make surprise visits and impose fines, warnings, prosecutions, closures etc
What is a clinical audit?
A quality improvement process that seeks to improve patient care and outcomes through systematic review of care against criteria and the implementation of change.
What are the stages of a clinical audit?
Set standards Measure current practice Compare results with criteria Change practice Re-audit
What is clinical governance?
A framework through which NHS organisations are accountable for continuously improving quality and for safeguarding high standards of care, by creating as environment in which excellence in clinical care will fluorish.
What is the ‘best evidence’?
Evidence based on findings of rigorously conducted research
Before evidence based practice, what were practices mostly influenced by?
Professional opinion
Historical practice and precedent
Clinical fashion
Organisational and social culture
Before evidence based practice, what did clinicians often do that led to inequities?
Tolerated huge variations in practice
Persisted with interventions that were ineffective
Failed to take up interventions known to be effective
Why are systematic reviews useful?
Appraise and integrate findings to provide quality control and increased certainty
Reduce delay between findings and implementation
Save clinicians from having to locate and appraise studies themselves
Offer authoritative, generalisable and up to date conclusions
Help prevent biased decision making
Relatively easy to convert into guidelines and recommendations