HaDSoc Flashcards
(233 cards)
Define equity
everyone with the same need gets the same care
Define adverse event
injury caused by medical management that prolongs hospitalisation, produces disability, or both
Define a preventable event
adverse event that could be prevented given the current state of medical knowledge
Why do patient safety problems occur?
Poorly designed systems that do not take into account human factors Inadequate training Long hours Lack of checks Culture Behaviour Over-reliance on individual responsibility All humans make errors
What does failure to ensure that organisational systems are safe cause?
- Focus on finding short term fixes
- Encouragement of a heroic compensation
- People rushing and making mistakes
- Mistakes are tolerated
- Safety is degraded.
What is an active failure?
an act that leads directly to patient harm
What is a latent condition?
predisposing conditions that make active failures more likely to occur
They can be error provoking, or create long lasting problems
What is the Swiss Cheese Model?
holes = opportunities for a process to fail. Some are active faliures, some are due to latent conditions.
slices = “defensive layers” against potential error impacting the outcome
For an error to occur, successive layers of barriers, defences and safeguards need to be breeched
What are human factors?
psychological responses that are highly predictable
What happens if situational awareness is lost?
people persist with the wrong course of action
In what ways can we use a systems-based approach to promote good care?
- Avoid reliance on memory
- Make things visible
- Review and simplify processes
- Standardise common processes and procedures
- Routinely use check lists
- Decrease the reliance on vigilance
Define quality improvement
systematic effort to make changes that lead to better patient experiences and outcomes, system performance and professional development
What are some NHS Quality Improvement Mechanisms
Standard setting commissioning financial incentives disclosure regulation clinical audit Data gathering and feedback
How does standard setting lead to quality improvement?
NICE sets quality standards on best available evidence
these are used to deliver high quality, clinical and cost effective care
How does commissioning lead to quality improvement?
CCGs commission services
drives quality through competition
How do financial incentives lead to quality improvement?
reward and penalise
QOF pays GPs based on results
efficient trusts make money
if never event occurs, the hospital receives no money for that patient’s treatment
Describe the audit process
choose topic look at the criteria and standards, taking evidence into account evaluate implement change second evaluation cycle back to criteria and standards!
Explain clinical governance
framework by which NHS organisations are accountable for continuously improving the quality of their services by creating an environment in which excellent clinical care will flourish
Define evidence based practice
the integration of individual expertise with the best available external clinical evidence from systematic research
What are some benefits of systematic reviews?
- Help address clinical uncertainty
- Highlight gaps in research
- Appraise and integrate findings, meaning that quality is controlled so we can be more certain of our findings
- Offer authoritative, up-to-date and generalizable conclusions
- Save clinicians from having to locate and appraise studies for themselves
- Reduce delay between research discoveries and implementation
- Help to prevent biased decisions
- Easily converted into guidelines and recommendations
What are some practical criticisms of evidence based medicine?
- Creating and maintaining systematic reviews across all specialities may be an impossible task
- Disseminating and implementing the findings may be challenging and expensive
- RCTs are not always feasible
- The outcomes considered are often biomedical, of little importance to patients, as well as limiting the interventions which can be trialled
- Pharmaceutical companies need to be trusted about the quality of their RCTs
What are some philosophical criticisms of evidence based medicine?
- Doctors want to know the mechanism of an outcome = deterministic causality, whereas EBP only shows what the outcome is = probabilistic causality.
- Population level outcomes do not mean that an intervention will work for the individual
- Potential for the creation of unreflective rule followers who do not consider patients as individuals due to NICE and clinical governance.
- Could be used as a means of legitimising rationing, but just because a treatment is not cost-effective at a population level does not mean it is not effective to an individual patient.
- The loss of professional responsibility and autonomy as clinical judgement is no longer as needed.
Why is it difficult to get evidence into practice?
Evidence exists but doctors do not know about it
• Ineffective dissemination?
• Doctors not keeping up to date?
Doctors know about the evidence but don’t use it
• Habit?
• Organisational culture?
• Professional judgement?
Organisational systems cannot support innovation
Commissioning decisions reflect different priorities
Resources are not available to implement the change
• Financial
• Human
What is quantitative research?
the collection of numerical data
begins with a hypothesis and research
allows conclusions to be drawn about relationships between variables