Han 5 Flashcards

1
Q

Politeness, Face and Discourse

A

Notions such as cooperation and relevance are mainly valid for informative language use. The speaker wants the addressee to close the door in the following examples:
(1)
a. Close the door.
b. There’s a draft.
c. Would you close the door?
d. Would you be so kind as to close the door?
According to the maxims of the cooperative principle, (1a) is sufficient. Language is often used indirectly, as in (1b). Sometimes certain politeness forms such as in (1c) and (1d) are applied as well

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2
Q

A social psychologist, Erving Goffman (1956), introduced the concept of face

Face
FaCe
FaCE
FAce
FACE

A

By this he meant the image that a person projects in his social contacts with others

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3
Q

The notion of ‘face’ ties up with

A

with notions of being embarrassed, humiliated or ‘losing face’ (Brown and Levinson, 1987). Politeness and face are important for understanding why people choose to say things in a particular way in spoken and written discourse.

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4
Q

Politeness principles and cooperative principles are often in conflict with each other. 💪🏼

A

There are also situations in which one principles might become more important than another. In an emergency, for example, there is less need to be polite than, say, in a normal situation.

Can you say Would you please call 911 and being very calm? While there is a burning house in front of you

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5
Q

Face has the meaning as in the saying “to lose face”. According to Goffman, every participant in the social process has the need to be appreciated by others and the need to be free and not interfered with.

A

It can be lost! But how?

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6
Q

Goffman calls the need to be
appreciated

A

positive face

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7
Q

Goffman calls the need to not be disturbed

A

negative face”.

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8
Q

Positive face

A

reflects an individual’s need for his or her wishes and desires to be appreciated in a social context. This is the maintenance of a positive and consistent self-image.

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9
Q

Negative face

A

reflects an individual’s need for freedom of action, freedom from imposition, and the right to make one’s own decisions.

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10
Q

Participants in conversations should, therefore, not violate one another’s face. Refusing a request or reproaching someone is an action that can form a threat to the other’s positive or negative face. In the case of these

A

face threatening acts” (FTAS), something is needed which will reduce the violation of face to a minimum and, therefore, preserve stability as much as possible. This can be achieved by using “face work techniques”. Examples are careful formulations of refusals, which make it clear that the request made is impossible to grant.

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11
Q

face threatening acts” (FTAS)

A

something is needed which will reduce the violation of face to a minimum and, therefore, preserve stability as much as possible.

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12
Q

How does politeness fit into this approach?

Politeness prevents or repairs the damage caused by FTAS. The greater the threat to stability, the more politeness, face work technique, is necessary. Just as there are two types of face, there are two types of politeness:

A

Face work that is aimed at positive face is called “solidarity politeness”; this kind of politeness is, for example, achieved by giving compliments.
ii. Face work that deals with negative face is known as “respect politeness”, and can be achieved by not invading another’s “domain” in communication. Example:
When a personnel manager has to turn down a job applicant who should not have applied in the first place owing to lack of education, this is an FTA that threatens the positive face of the applicant, and that of the manager. For this reason, the personnel manager will be more apt to write (2b) than (2a).
(2)
In the following interaction between an instructor and a student at the end of a tutoring session, the second variant is more polite as it is less damaging to the instructor’s face and that of the student.
(3)
a. We do not understand why you bothered to apply.
b. We have some doubts concerning your prior education.
A: I’ve tried to explain this as clearly as possible. Now I have to leave as I have another appointment. I hope that the homework will be easier next time.
2

B:
a. I still don’t understand the material.
b. If problems should arise, is it all right if I stop by tomorrow?

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13
Q

Penelope Brown and Stephen Levinson (1978) developed a theory on the relationship between the intensity of the threat to face and linguistically realized politeness

A

The intensity of the threat to face is expressed by a weight (W) that is linked to an FTA. This weight is the sum of three social parameters:
(a) The rate of imposition (burden), which is the “absolute weight” of a particular act in a specific culture.
(b) The social distance between the speaker and the person addressed. (c) The power that the person being spoken to has over the speaker.

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14
Q

The term absolute weight refers to the fact that, for example, the request “May I borrow your car?” is in a category other than “May I borrow your pen?” The request to borrow a car is of course not quite such a great demand if the person requesting the car is the car owner’s brother. This illustrates that the factors distance and power influence the ultimate weight.
The ultimate weight of an FTA can be expressed by a value according to the formula: (5) Intensity of threat to face
W(FTA) = R + D + P
Weight of Face Threatening Act = Rate of imposition + social Distance + Power
Brown and Levinson did not indicate how values are to be assigned to R (rate of imposition), D (social
distance), and P (power). But it should be clear that the value for P is different in the following examples: (6)
a. Excuse me, sir, would it be all right if I close the window?
b. Mind me closing the window?
Utterance (6a) is more likely to be said by an employee to his boss, while in the same situation, (6b)
might be said by the boss to the employee. In these examples parameters R and D have the same values.

A

You getting it right? You must be bright speaker so do not be rude and lose face

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15
Q

Choosing a politeness strategy

A

We draw on a number of considerations when we decide on a choice of politeness strategy. We may consider how socially close or distant we are from our hearer. For example, are we close friends, is the hearer older than I am and are we ‘social equals’? We may consider how much or how little power the hearer has over us. For example, am I talking to my boss or to my employee, to a policeman or to a judge? We also consider how significant what I want is to me, and to the person I am talking to. For example, am I asking for change, for a loan or to borrow a car? Moreover, we may consider our culture.
In their research on linguistically realized politeness, Brown and Levinson investigated a number of languages. Their analyses indicate that there are many ways of committing an FTA with a given weight. All of these variants can, according to Brown and Levinson, be reduced to five strategies:
Figure 1: Possible strategies for doing FTAS
The fifth strategy (Don’t do the FTA) is implemented when the risk of speaking is too great. For example, when an individual does not risk answering an impolite and face threatening question and simply remains silent.

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16
Q

Off record

A

means that the FTA is not recognizable as such. An example of this is the (6c) variant of the request that is made in (6).
(6) c. I’m just so cold.

When the addressee replies “Then close the window”, the speaker can still maintain that a request has not been made.

17
Q

Redressive action’

A

refers to an action that is meant to improve the stability between conversational partners and is, therefore, an action that minimizes or prevents a loss of face.

18
Q

Examples of different strategies for asking a person for a hundred dollars:

A

a. Hey, lend me a hundred dollars. (baldly)
b. Hey, friend, could you lend me a hundred bucks? (positive polite)
c. I’m sorry I have to ask, but could you lend me a hundred dollars? (negative polite)
d. Oh no, I’m out of cash! I forgot to go to the bank today. (off record)

19
Q

The strategies are numbered according to their degree of politeness (strategy 5 is left out of consideration).
If the W of an FTA is high, the speaker will choose a strategy with a higher number. For this reason, severe accusations or inconvenient requests are often formulated indirectly (strategy 4).
The following question is an example of an indirect request: (8) Are you doing anything special tonight?
The form of the utterance makes it clear that this is an enquiry about an individual’s planned activities. However, this question can be an invitation on the part of the speaker to the addressee to go out together.
How can a question in this form have an entirely different function?
According to Levinson (1983), the answer is that in some cases speakers first make a pre-request in order to find out if they will get a positive response to their request. This is described in an underlying structure consisting of four positions. Here are an example and the underlying structure:
(9)
A: (1) Are you doing anything special tonight?
B: (2) No, not really. Why?
A: (3) Well, I wanted to ask if you would like to go out to dinner with me. B: (4) I’d love to.
a. Hey, lend me a hundred dollars. (baldly)
b. Hey, friend, could you lend me a hundred bucks? (positive polite)
c. I’m sorry I have to ask, but could you lend me a hundred dollars? (negative polite)
d. Oh no, I’m out of cash! I forgot to go to the bank today. (off record)
5

(10) The underlying structure of (9):
1. Pre-request
2. “Go ahead” reaction
3. Request
4. Consent
Goffman’s work on face offers an explanation for the pre-request phenomenon. If B had given an evasive answer to the pre-request, then that would have eliminated the necessity of making the main request, preventing the loss of face of both participants.
A does not have to deal with a refusal and B does not have to refuse the request in a direct manner; after the pre-request, B can claim to be extremely busy which will soften the blow of the refusal.
Indirect requests have certain similarities with pre-requests in that both are attempts to determine whether or not there are grounds for refusing a direct request.
Example:
A customer walks into a shoe store and asks:
(11) Do you sell jogging shoes?
This question is actually preliminary check to see if the sales clerk will be able to give an affirmative response to a request to see an assortment of jogging shoes.
In Levinson’s (1983) opinion, indirect requests can be viewed as pre-requests in an underlying structure consisting of four positions:
(12)
A: (1) Do you sell jogging shoes?
B: (2) Yes.
A: (3) Would you show me some, please?
6

B: (4) I’ll go get them for you.
In many cases the reaction to a pre-request is the same as to the direct request. (13)
A: (1) Do you sell jogging shoes? B: (4) Yes, I’ll show you some. A: Thank you.
This reduction can be explained with the politeness strategy. It ensures that the customer does not lose face; the customer is no longer obliged to formulate a direct request.
•Exercise 1:
Think of examples of face-threatening acts; that is acts (such as complaining, or refusing someone who ask you out for dinner). What are some ways you might respond to these acts, and why?
•Exercise 2:
Give examples of the utterance ‘Hello’ having different meanings in different contexts.

A

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