Handout 8

Question 1

Facility managers must ensure that policy, management and organization, and
safety rules and procedures are well cascaded to their personnel.

Answer 1

Organizational

Question 2

Facility managers must ensure that health and safety policy, including emergency
procedures, are clearly displayed in the facility of the organization.

Answer 2

Noticeboards

Question 3

Facility managers must keep an accident book, which will serve as a reference for the most common accidents encountered by the personnel of the organization.

Answer 3

Accident reporting

Question 4

Facility managers must conduct a general health and safety awareness program through
the help of a specialist.

Answer 4

Training

Question 5

Facility managers must ensure the availability of an adequate number of first aid personnel during the operations of the facility.

Answer 5

First aid

Question 6

Facility managers must conduct a fire risk assessment and periodic evacuation drills for their personnel.

Answer 6

Fire precautions

Question 7

Facility managers must undertake a risk assessment for the facility by evaluating the effect of hazardous substances under relevant legislation.

Answer 7

Statutory risk

Question 8

Facility managers must periodically examine the facility for physical hazards.

Answer 8

Inspections

Question 9

Facility managers must periodically inspect the facility for any form of physical hazards.

Answer 9

Work equipment

Question 10

Facility managers must carry out assessments to determine the requirements of personnel in terms of protective gears and equipment.

Answer 10

Protective equipment

Question 11

Facility managers must assess the risks of the personnel** involved in visiting other sites** or working outside the consortium of the organization.

Answer 11

Off-site

Question 12

Facility managers must provide an on-site policy document that all service providers must read and sign as evidence of their awareness of their duties.

Answer 12

Service providers

Question 13

It involves poor-quality of internal environment such as air quality, light/daylight, temperature, and physical location.

Answer 13

Unsatisfactory working conditions

Question 14

It involves long working hours, lack of breaks, working weekends, and cancelled holidays

Answer 14

Mental and physical overload from excessive work-related demands

Question 15

It involves the senior managers who lack
leadership skills and whose actions result in confusion and discord.

Answer 15

Role ambiguity and inconsistency in management style.

Question 16

It involves assuming a position for which one is ill-equipped or unsuited.

Answer 16

Responsibility for other personnel

Question 17

It involves** conflict or tensions **between individuals or groups within the organization.

Answer 17

Personal relationships

Question 18

It involves conflict or tensions between individuals or groups within the organization.

Answer 18

Personal relationships

Question 19

It involves **failing to reward **or, conversely, moving
personnel to new positions where they are unable to cope

Answer 19

Under-promotion or over-promotion

Question 20

The management must conduct a system review based on a set timeline depending on the nature of the business

Answer 20

Scheduled review

Question 21

The management must conduct a system
review if there is a change in management or any key personnel directly involved in maintaining
the health and safety of the employees.

Answer 21

Change in management or key health and safety staff

Question 22

The management must conduct a system review if particular goals or objectives have been changed.

Answer 22

Change in company direction

Question 23

The management must conduct a system
review to align the new products and services that it offers to the market.

Answer 23

New products and services have been introduced

Question 24

The management must conduct a system
review to align the new products and services that it offers to the market.

Answer 24

New products and services have been introduced

Question 25

The management must conduct a system review to avoid future accidents in the workplace.

Answer 25

Injuries, illness, or incidents have taken place.

Question 26

The management must conduct a system review before updating the policies and procedures of the organization.

Answer 26

Policies and procedures may be outdated

Question 27

The management must conduct a system review to ensure that new equipment or technology is aligned with the processes of the organization.

Answer 27

New equipment and technology have been introduced

Question 28

The management must conduct a system review based on the feedback of internal and external customers for process improvement.

Answer 28

Feedback from staff and customers

Question 29

The management must continuously monitor the performance of key personnel involved in maintaining the facility to enforce necessary corrective measures.

Answer 29

Health and safety committees, representatives, and departmental safety groups.

Question 30

The management must identify safety threats in the facility, which may affect the productivity of the employees to position a solution or alteration in the design of the facility, if necessary.

Answer 30

Hazard identification policies and procedures

Question 31

The management must ensure that the job descriptions of each key personnel are aligned with the objectives of the organization in terms of facility management.

Answer 31

Job descriptions

Question 32

The management must eliminate communication barriers to establish an open communication in the workplace.

Answer 32

Communication channels