Harvard Leadership

Question 1

The most effective leaders are alike in one crucial way.

Answer 1

High degree of emotional intelligence

Question 2

What are the entry level requirements for executive positions?

Answer 2

IQ and technical skills

Question 3

What is the sine qua non of leadership

Answer 3

emotional intelligence

Question 4

What are the 5 components of emotional intelligence ?

Answer 4

Self awareness, self-regulation, motivation, empathy and social skill.

Question 5

What three personal categories drive outstanding performance within large companies?

Answer 5

Technical skills like accounting and business planning; cognitive abilities like analytical reasoning; and competencies demonstrating emotional intelligence.

Question 6

Who is the author of Emotional Intelligence

Answer 6

Daniel Goleman

Question 7

True or False.
Emotional intelligence proved to be twice as important as technical skills and IQ as ingredients of excellent leadership performance.

Answer 7

True

Question 8

At the highest levels of a company, where the difference in technical skills are of negligible difference what plays an increasingly important role?

Answer 8

Emotional Intelligence

Question 9

When star performers are compared with average ones in leadership positions, what is the percentage difference in their profiles that are attributed to emotional intelligence factors rather than cognitive abilities.

Answer 9

90%

Question 10

What is the definition of self-awareness?

Answer 10

The ability to recognize and understand your moods, emotions, and drives as well as their effect on others.

Question 11

What it the definition of self-regulation?

Answer 11

The ability to control or redirect disruptive impulses and moods. The propensity to suspend judgement- to think before acting.

Question 12

What is the definition of motivation?

Answer 12

A passion to work for reasons that go beyond money or status. A propensity to pursue goals with energy and persistence.

Question 13

What is the definition of empathy?

Answer 13

The ability to understand the emotional makeup of other people. Skill in treating people according to they emotional reactions.

Question 14

What is the definition of social skill

Answer 14

Proficiency in managing relationships and building networks. An ability to find common ground and build rapport.

Question 15

Having a deep understanding of ones emotions, strengths, weaknesses, needs and drives. Neither overly critical or unrealistically hopeful. Honest with themselves and with others.

Answer 15

Self-awareness.

Question 16

People who have a high degree of _________ recognize how their feelings affect them, other people and their job performance.

Answer 16

self-awareness

Question 17

How can one recognize self-awareness?

Answer 17

It shows itself as candor and an ability to assess oneself realistically.

Question 18

What is one of the hallmarks of self-awareness?

Answer 18

Self-depreciating sense of humor.

Question 19

Why don’t senior executives often give self-awareness the credit it deserves when they look for potential leaders?

Answer 19

They mistake candor about feelings for “whimpiness” and fail to give due respect to employees who openly acknowledge their shortcomings.

Question 20

What drives our emotions?

Answer 20

Biological impulses.

Question 21

________ is like an ongoing inner conversation, is the component of emotional intelligence what frees us from being prisoners of our own feelings.

Answer 21

Self-Regulation

Question 22

Why does self-regulation matter so much for leaders?

Answer 22

People who are in control of their feelings and impulses are able to create an environment of trust and fairness. Second, self-regulation is important for competitive reasons. Controlled feelings= ability to roll with punches.

Question 23

self-regulation enhances _____, which is not only a personal virtue but also an organizational strength. Many bad things happen in companies are a function of impulsive behavior.

Answer 23

Integrity

Question 24

The signs of emotional self-regulation are easy to see:

Answer 24

A propensity for reflection and thoughtfulness; comfort with ambiguity and change; and integrity- an ability to say no to impulsive urges.

Question 25

One trait that virtually all effective leaders have.

Answer 25

Motivation.

Question 26

Those with leadership potential are motivated by a deeply embedded desire to achieve for the sake of ___________

Answer 26

achievement.

Question 27

how can you identify people who are motivated by the drive to achieve rather than by external rewards?

Answer 27

1st sign in a passion for the work itself. They also display an unflagging energy to do things better.

Question 28

What is something that executives trying to recognize high levels of achievement motivation in their people can look for?

Answer 28

Commitment to the organization. When people love their jobs for the work itself, they often feel committed to the organizations that make that work possible.

Question 29

Of all the dimensions of emotional intelligence, what is the most easily recognized?

Answer 29

Empathy.

Question 30

For a leader in a business world what does empathy mean?

Answer 30

Thoughtfully considering employees' feelings- along with other factors- in the process of making intelligent decisions.

Question 31

What three reasons is empathy particularly important today as a component of leadership?

Answer 31

The increasing use of teams; the rapid pace of globalization; the growing need to retain talent.

Question 32

What part of emotional intelligence allows a leader to understand their team's emotional makeup?

Answer 32

Empathy.

Question 33

Why is empathy important for leaders in terms of globalization?

Answer 33

Cross-cultural dialogue can easily lead to miscues and misunderstandings. Empathy= reading body language and also have an understanding of the existence and importance of cultural and ethnic differences.

Question 34

Does Empathy play a key role in the retention of talent, particularly in today's information economy?

Answer 34

yes, leaders have always needed empathy. but today when good people leave, they take the companies knowledge with them.

Question 35

Coaching and mentoring has been proven to help in not just better performance, but also in increased________ and decreased________.

Answer 35

satisfaction; turnover

Question 36

The first three components of emotional intelligence are self-management skills. What are they?

Answer 36

Self-awareness; Self-regulation; motivation

Question 37

The last two skills of emotional intelligence concern a person's ability to manage relationships with others. What are the skills?

Answer 37

Empathy and Social Skill.

Question 38

What is social-skill?

Answer 38

Social skills friendliness with a purpose; moving people own the direction you desire; whether that's agreement on a new marketing strategy or enthusiasm about a new product.

Question 39

People with high social skills assume that _______ ________ gets done alone.

Answer 39

nothing important.

Question 40

True or False. | Social skill is the culmination of the other dimensions of emotional intelligence.

Answer 40

True

Question 41

Social skill is the culmination of the other dimensions of _________ ___________.

Answer 41

Emotional Intelligence.

Question 42

What skill is the culmination of the other dimensions of emotional intelligence?

Answer 42

Social skill

Question 43

Is social skill considered a ket leadership capability in most companies?

Answer 43

yes.

Question 44

Are people born with certain levels of empathy, or do they acquire empathy as a result of life experiences?

Answer 44

both.

Question 45

What word describes emotional intelligence increasing with age?

Answer 45

Maturity

Question 46

What part of the brain is emotional intelligence born?

Answer 46

Largely in the neurotransmitters of the brain's limbic system, which governs feelings, impulses and drives.

Question 47

The _______ ______ learns best through motivation, extended practice and feedback. While the _______ , which governs analytical and technical feedback grasps concepts and logic.

Answer 47

limbic system; neocortex