hcs 325,uop hcs 325,uop hcs 325 complete course,uop hcs 325 entire course Flashcards

1
Q

HCS 325 Week 3 Learning Team Presentation Outline
Create a Word document outline for what your Learning Team Power Point presentation will look like in Week 5.
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2
Q

HCS 325 Complete Class
HCS 325 Complete Class
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3
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HCS 325 Week 1 DQ 1
There are four cyclic steps described as the functions of management. Consider only one of the components described in these functions or processes and describe if and how this component is utilized to enhance the role and function of a health care manager?
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4
Q

HCS 325 Week 1 DQ 2
In the role of a health care manager, you are expected to respond to daily urgent and emergency situations as they arise by mobilizing your staff and available resources to attain specific objectives. How would you describe the function of control involved here?
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5
Q

HCS 325 Week 1 Individual Roles and Functions Paper
Prepare a 350 - 700 word paper based on your readings for this week describing “your” definition of the role and application of management functions used by today’s health care managers. Consider the following:
o What is the most important role or function for a health care manager?
o What is the most significant aspect related to health care management that you want to gain by taking this class?

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6
Q

UOP HCS 325 Week 1 The Role of a Health Care Manager NEW

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The Role of a Health Care Manager
Health care management is a growing profession. These managers are expected to manage inpatient and outpatient care facilities as well as non-direct care settings. Therefore, it is important for health care managers to understand the complexity of its roles and functions to build the necessary skills to help them be successful.
Complete the following table in which you identify and discuss the role of the health care manager in the following functions: organizing, planning, controlling and leading. In the spaces provided, ensure you identify and discuss them according to these guidelines:
• Define each of the functions listed. You must define the function in your own words; do not copy the definition from a textbook.
• Identify and discuss the role of a health care manager in the given function.
• Provide an explanation that illustrates the role of a health care manager as it applies to the function in the health care Industry.
Save the completed worksheet as a Microsoft® Word document with your name in the file name.
Click the Assignment Files tab to submit the file to your facilitator.

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7
Q

HCS 325 Week 2 DQ 1
Why would a manager in a health care organization choose to organize based on divisional structure?
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8
Q

HCS 325 Week 2 DQ 2
Which type of organizational structure in health care is more effective and why?
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9
Q

HCS 325 Week 2 Individual Effective Communication Paper
Prepare a 950 - 1450 word APA-style paper in which you consider ways in which your organization (or one for which you previously worked) shares knowledge and/or involves employees in formulating solutions to problems.
What techniques have been most effective for sharing information and ideas?
What techniques were ineffective?
How might these techniques be applied or modified in a healthcare work environment?
How can technology impact this process as well?

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10
Q

UOP HCS 325 Week 2 Organization Model and Communication in the work place NEW

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Consider the following: Workplace trends within and outside health care require employees to connect with an ever-widening array of coworkers, consultants, off-site employees, and other resources. Sharing knowledge is critical to any organization’s success, especially in the health care industry.

Write a 700- to 1,050-word paper in which you address the following questions: Which organizational model best describes your organization or an organization with which you are familiar?
How does your organization currently share knowledge or involve employees in formulating solutions to problems?
Include the following in your paper: The techniques that have been most effective for sharing information and ideas The techniques that proved to be ineffective

How these techniques might be applied or modified in a health care work environment

How technology might also affect this process Cite a minimum of three references, one of which may be your course textbook, to support your position.

Format your paper consistent with APA guidelines.

Click the Assignments File tab to submit your assignment.

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11
Q

UOP HCS 325 Week 2 Organizational Structure Outline Worksheet NEW

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Consider the following: Workplace trends within and outside health care require employees to connect with an ever-widening array of coworkers, consultants, off-site employees, and other resources. Sharing knowledge is critical to any organization’s success, especially in the health care industry.

Write a 700- to 1,050-word paper in which you address the following questions: Which organizational model best describes your organization or an organization with which you are familiar?
How does your organization currently share knowledge or involve employees in formulating solutions to problems?
Include the following in your paper: The techniques that have been most effective for sharing information and ideas The techniques that proved to be ineffective

How these techniques might be applied or modified in a health care work environment

How technology might also affect this process Cite a minimum of three references, one of which may be your course textbook, to support your position.

Format your paper consistent with APA guidelines.

Click the Assignments File tab to submit your assignment.

A

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12
Q

HCS 325 Week 3 DQ 1
Utilization of a SWOT Analysis is a common method of comparing Internal and External factors that impact an organization. What is the benefit of this type of analysis for a health care organization?
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13
Q

HCS 325 Week 3 DQ 2
As the manager of a busy call-center in a health care organization, the volume of calls has doubled over the past year. While you do not have the budget to hire additional staff, you have an additional $20,000 to spend on your department to improve efficiency and customer satisfaction. Using the five-step planning process, describe how you would improve the overall operations within your department to improve efficiency and customer satisfaction.
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14
Q

UOP HCS 325 Week 3 Importance of teams NEW

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Resources: The five step planning process linked to your right.
Consider the following scenario:
As the management team of a busy call center for a health care organization, you note that the volume of calls has doubled over the past year. Although you do not have the budget to hire additional staff, you do have an additional $20,000 to spend on your department to improve efficiency and customer satisfaction.
Write a 700- to 1,050-word essay, using the five step planning process that describes how your team might improve efficiency and customer service in your department by focusing on teamwork. Address the following in your team’s proposal:

  • Describe briefly each of the five steps of the planning process
  • Identify how each of the steps will be applied in the given situation. Give specific examples.
  • Explain why teams are essential to health care
  • Outline how teams are used in other industries (examples might be aviation, auto racing, and the military.. or any other industry)
  • Determine how teamwork lessons from other industries might be applied to the health care industry

Cite at least two references, one of which may be the course textbook, to support your position.
Format your paper consistent with APA guidelines.
Click the Assignments File tab to submit your assignment. Each team member should enter the assignment section and attest to their participation on the assignment.
Complete a team evaluation and submit via private message to evaluate your team participation.

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15
Q

UOP HCS 325 Week 5 The Role of a Health Care Manager Reflection NEW
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As you finish the Health Care Management course, refer back to The Role of a Health Care Manager worksheet. As you create your reflection, think about the following proposed topics as well as how your opinion and definitions have changed as a result of the material covered in class.
Write a 350- to 700-word paper summarizing your thoughts and reflection on your perspective of what are the roles and responsibilities of a health care manager. It may help to reflect on the following:
Has your definition of a health care manager changed based on this course? Why or why not? Discuss your rationale.
What skills and knowledge do you need to develop to prepare yourself to become a health care manager?
Format your summary according to APA guidelines.

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16
Q

UOP HCS 325 Week 3 Organizational Structure Outline Worksheet NEW

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Review the key points identified under Week Three of the Part B: Outline Brainstorm section of the Organizational Structure Outline worksheet.
As a team, brainstorm concepts you need to discuss under the identified key point(s) and review the feedback received by your instructor for the Week Two key points.
Write a 150- to 350-word summary based on your brainstorming for this week and on the feedback given for the previous week. What tasks does your team need to complete to properly support the subjects in the Week Five Organizational Structure Presentation assignment.
Note: Your Learning Team will use this information to complete the Organizational Structure Presentation due in Week Five.
Format your summary according to APA guidelines.
Click the Assignment Files tab to submit your summary and the Organizational Structure Outline worksheet.

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17
Q

UOP HCS 325 Week 3 Proposal for a call center NEW
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Resources: The five step planning process linked to your right.
Consider the following scenario:
As the management team of a busy call center for a health care organization, you note that the volume of calls has doubled over the past year. Although you do not have the budget to hire additional staff, you do have an additional $20,000 to spend on your department to improve efficiency and customer satisfaction.
Write a 700- to 1,050-word essay, using the five step planning process that describes how your team might improve efficiency and customer service in your department by focusing on teamwork. Address the following in your team’s proposal:

• Describe briefly each of the five steps of the planning process
• Identify how each of the steps will be applied in the given situation. Give specific examples.
• Explain why teams are essential to health care
• Outline how teams are used in other industries (examples might be aviation, auto racing, and the military.. or any other industry)
• Determine how teamwork lessons from other industries might be applied to the health care industry
Cite at least two references, one of which may be the course textbook, to support your position.
Format your paper consistent with APA guidelines.
Click the Assignments File tab to submit your assignment. Each team member should enter the assignment section and attest to their participation on the assignment.
Complete a team evaluation and submit via private message to evaluate your team participation.

A

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18
Q

HCS 325 Week 4 DQ 1
Consider Maslow’s five levels of needs, as explained in his theory of motivation. Considering the universal need of every individual, which “need” is most important and the basis for an individual’s existence and motivation to work effectively? Please explain you response.
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19
Q

HCS 325 Week 4 DQ 2
As the night-shift manager of a 24 hour urgent care facility you have decided to save the organization money by eliminating one front-desk clerk during you shift and having the emergency medical technicians take on additional job duties, such as taking vital signs on new admissions, putting forms in charts, checking linen supplies, ensuring the exam and flashlights have working bulbs and/ batteries, etc. What job design alternative are you using as the manager? Is the anything that you would do differently to improve efficiency of your department?
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20
Q

HCS 325 Week 4 Individual Motivation Methods Paper
Prepare a 1050 word paper in which you discuss at least 3 motivational methods you would apply as a manager and how this change can affect the organization.
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21
Q

UOP HCS 325 Week 4 Keeping Motivation During Downsizing NEW
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Consider the following scenario:
Within your organization, upper management has decided that your team’s department must be downsized, and it is up to each team manager to begin preparing his or her team for the changes. One of the changes to be addressed involves motivational techniques. As a manager, you must research and understand various motivational methods to lead and implement change within your area.
Write a 1,050- to 1,400-word paper in which you discusses the motivational methods you would use when introducing such a significant change to your organization. Address the following:
• Describe three motivational methods would you as a manager apply?
• One earning Prize,simple toys, leaving an hour early and pool floats, candy eaten
• Explain the methods using the theoretical concepts from your reading. Use three of the theories in chapter 3 of your reading.

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22
Q

UOP HCS 325 Week 4 Motivation Methods Paper NEW
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Consider the following scenario:
Within your organization, upper management has decided that your team’s department must be downsized, and it is up to each team manager to begin preparing his or her team for the changes. One of the changes to be addressed involves motivational techniques. As a manager, you must research and understand various motivational methods to lead and implement change within your area.
Write a 1,050- to 1,400-word paper in which you discusses the motivational methods you would use when introducing such a significant change to your organization. Address the following:
• Describe three motivational methods would you as a manager apply?
• One earning Prize,simple toys, leaving an hour early and pool floats, candy eaten
• Explain the methods using the theoretical concepts from your reading. Use three of the theories in chapter 3 of your reading.

A

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23
Q

HCS 325 Week 5 DQ 1
The manager of a an out-patient surgical unit shares patient information with a pharmaceutical representative to assist the rep in putting together a survey could assist with the FDA approval for a new drug to combat serious post-op infections. Is the manager involved in an ethical violation? Please explain, why or why not?
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24
Q

HCS 325 Week 5 DQ 2
As the manager of a small clinic for infants and children, you are asked in a meeting with an individual from a research university if they can review some of your patient files for a specific population with specific diagnoses. The university is willing to pay your facility for the information and give a small “donation” of $8,000 to you as well, but your refuse and end the discussion. By this action, how are you helping to maintain high ethical standards for your health care organization?
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25
Q

HCS 325 Week 5 Learning Team Organizational Structure Presentation
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• You are a manager of a large rehabilitation center that provides short-term care rehabilitation (in-patient and outpatient) services. Your center is proposing a new addition of long-term care services and with this expansion, you will need to hire and train several new employees.
• Develop a PowerPoint presentation between 12+ slides in length with detailed presenter’s notes. The presentation will address the following:
o The impact of organizational structure on communication (internal/external factors)
• What internal factors need to be considered?
• What external factors need to be considered?
• What is the importance of communication on the organizational structure?
o The steps involved in organizational planning and functions of management
• What steps are used to properly plan and implement change within the organization?
• How can these be applied to the scenario?
o Strategies and/or methods needed to influence organizational change and minimize conflict.
• What are strategies that can be used to bring about change in the organization?
• How can strategies be used to prevent or minimize conflict?
• What strategies can be applied if conflict does arise?
o The Ethical issues considered important in today’s health care organization
• How will ethical issues alter your way of conducting change in the organization?
o The impact of financial and human resource management.
• How will financial and HR issues affect your decision making process?
o The Analysis of the administrative process needed to track outcomes and improve quality.
• What methods will be used to track outcomes of the implemented change?
• What processes will be put into place to further change the decision once the analysis is complete?

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26
Q

UOP HCS 325 Week 5 Organizational Structure Presentation NEW
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Resources: Weeks Two through Four Organizational Structure Outline Worksheet assignments
Complete the Week Five section of the Organizational Structure Outline worksheet under Part B: Outline Brainstorm.
Compile and review all feedback given from your Weeks Two through Four Organizational Structure Outline Worksheet assignment.
Develop a 12- to 15-slide Microsoft® PowerPoint® presentation on the organizational structure of the rehabilitation center described in the scenario. Create the presentation for the audience you selected in Week Two.
Address the following in your presentation:
• The effects of organizational structure on communication
• The steps involved in organizational planning and functions of management
• Explain the administrative process needed to track outcomes and improve quality and safety
• Describe the effects of financial and human resource management controls
• Strategies and methods needed to influence organizational change and to minimize conflict
• The ethical issues considered important in today’s health care organization
List the major points on the slides. The slide count excludes the title and reference slides.
Include detailed explanations that correlate to each point in the speaker notes.
Include videos, photos, diagrams, graphs, or audio as appropriate.
Include at least a minimum of 5 references to support your presentation.
Format your presentation according to APA guidelines.
Click the Assignment Files tab to submit your presentation and completed Organizational Structure Outline worksheet.

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