HEALTH PROMOTION AND PHARMACY CONTRACT

Question 1

Define Health

Answer 1

health is a state of mental, physical, social and welbeing

Question 2

Describe key features and strategies of the Ottawa charter

Answer 2

1 - build healthy public policy
2- create supportive environments
3- strengthen community action
4- reorient health services
5- develop personal skills

Question 3

Provide examples of public health interventions to promote health

Answer 3

Stop smoking - Stoptober and No Smoking
Day
Obesity- Nutrition and hydration week
sore throat - Healthy weight: Healthy Wales,
Test and Treat
Seasonal flu vaccine - annual flu programme
Supporting mental health - time to talk
alcohol - alcohol change
world cancer day - supporting people with long term conditions
eating disorders awareness - beat eating disorders

Question 4

what is public health

Answer 4

Public Health is the science and art of preventing
diseases, prolonging life and promoting health, through
the organised efforts of society

Question 5

What is quality in healthcare?

Answer 5

Quality is meeting and exceeding the customer’s needs and
expectations and then continuing to improve

Question 6

What are the six domains which were identified by the institute of medicine as quality in healthcare?

Answer 6

S- SAFETY
T-TIMELY
E-EFFECTIVE
E-EFFICIENT
E-EQUITABLE
P-PATIENT CENTRED

Question 7

What is quality improvement?

Answer 7

systematic and coordinated approach to solving a problem using specific methods and tools with the aim of bringing about a measurable improvement

Question 8

Describe and give examples of the essential services in community pharmacy

Answer 8

these are the nationally set, mandatory services that community
pharmacies must provide as part of their contract with the NHS if they are to operate providing
NHS services. It includes the dispensing of medicines and medical appliances, the disposal of
unwanted or spare medicines, advising patients on self-care, providing advice on healthy living
and providing medicines support following a hospital discharge

examples:
-dispensing medicines and appliances
-repeat dispensing
-clinical governance
- discharge medicine services
-public health
-signposting
-support for self care
-disposing of unwanted medicines

Question 9

Describe and give examples of the locally commissioned and advanced services in CP

Answer 9

optional services that pharmacies can choose to provide. They
are nationally set and specified, and the option to provide them is open to all community
pharmacies, provided they meet certain minimum requirements. The advanced services currently
commissioned through the contract framework include flu vaccination, the New Medicine Service,
and the recently developed Community Pharmacist Consultation Service.

examples:
-appliance use review
-community pharmacist consultation service
-C-19 lateral flow device distribution service
-flu vaccination service
- hepatitis c testing service
- hypertension case finding service
- new medicine service
-pandemic delivery service
-stoma appliance customisation
- stop smoking advanced service

Question 10

Describe and give examples of the enhanced services in community pharmacy

Answer 10

optional services such as anticoagulation services that used to
be commissioned by primary care trusts. Since the abolition of primary care trusts, only NHS
England can commission enhanced services. At present this route is not often used as most
areas use locally commissioned services to commission these types of optional services

examples:
emergency hormonal contraception
independent prescribing

Question 11

7 pillars of clinical governance

Answer 11

1. Patient and public involvement
2. Clinical audit
3. Risk management
4. Clinical effectiveness
5. Staffing and staff management
6. Education, training and CPD
7. Use of information to support clinical
   governance and healthcare delivery