Health Pschology and Human Diversity Flashcards
(167 cards)
What are examples of bad news?
- terminal illness
- disabling condition
- traumatic/sudden death
- infertility
- ante-natal testing
- intra-uterine death
What is bad news?
- any information that drastically alters a patients view of their future or both
- situations where there is either a feeling of no hope, a threat to a persons mental or physical well being, a risk of upsetting an established lifestyle or where a message is given which conveys to an individual fewer choices in his or her life
Why not bad news be always bad news?
- patient may feel relief at diagnosis
- cancer may feel that there burden has been lifted
- determination that the minds is bad is with the mind if the perceiver and may vary according to personal circumstance such as age, family obligations and single mum?
Why is it important that doctors tell their patients when it is bad news?
- to maintain trust
- to reduce uncertainty
- to prevent unrealistic expectations
- to promote open communication
- most pts wish to know their diagnosis and to be informed about their prognosis and treatment
- doctors find it easier to treat an care patients if they know their diagnosis
- lack of information can increase patient uncertainty, anxiety, distress and dissatisfaction
What are the implications for patients if bad news is not delivered well?
- doctor patient relationship
- emotional well being i.e. distress and depression
- adjustment to their ability to cope with the illness for patients and their relations
Why is it difficult to break bad news?
- fear of patients reaction
- desirer to protect patient
- fear of being blamed i.e. shooting of the messenger
- lack of confidence in ability to communicate
- sense of failure in the doctor
- lack of time
- reminds them of their own mortality and mortality of family and friends
What are blocking behaviours?
Are behaviours that doctors can use when giving bad news such as..
- tell patient distress is normal
- change the subject
- giving information/advice before concerns aired
- focus on a particular aspect
- asking leading/closed/multiple questions
What is the Spikes Model?
S = setting and listening skills P = patients perception I = invitation from patient K = knowledge E = empathy S = strategy and summary
Give a good example of S: setting and listening skills in the spikes model?
- break the news face to face not telephone/letter
- avoid given information to relatives first
- ensure privacy with no interruptions
- find out who the patients want present
- tissues
- introduce yourself and any colleagues (only a few!)
- listening mode: silence and repeption
Give a good example of P: patients perception in the spikes model?
What does the patient know already?
- before you tell ask?
- start consolation with general question i.e. what do you know so far?
Give a good example of I: invitation from the patients in the spikes model?
- don’t assume that the patients will want to know everything
- if patients declines any information at this time respect it
- allow for denial and offer future opportunity for further discussion such as written appointment further down the line
Give a good example of K: knowledge in the spikes model?
- give a warning shot
- incorporate key terms used by the patients
- lead patient to diagnosis: give small chunks of information at a time
- avoid jargon, align your language with the patient: use clear and simple explanations
Give a good example of E: empathy in the spikes model?
- empathetic response
- listen to the patients concerns as you might be able to reassure them
Give a good example of S: strategy and summary in the spikes model?
Summary: summarise main discussion points and check their understanding
Strategy: discuss strategies, agree on next step, be optimistic but avoid inappropriate premature response
Closure: signal closure, future availability, opportunity to ask questions, if still upset ask if they would like a member of staff to stay with them
Define sexual orientation
term used to describe what gender you are attracted to : lifelong or vary over a lifetime
Define sexual attraction
Includes feelings, behaviours and identity (may not all coincide)
Identity?
Gay, lesbian, bisexual, are terms of identity however most people prefer no labels or wish to define themselves
MSM?
men who have sex with men
WSW?
women who have sex with women
What is the gender binary model?
That there are two separate categories male and female which are clearly distinguished by anatomy so men should look and act masculine and women should look at act feminine
Gender identity?
Someones internal perception and their experience of their gender
Gender role/expression
The way the person lives in society and interacts wiht others
Transgender status
Umbrella term for those who gender identity and gender expression differ from their birth sex e.g. transexuals, transvestites, cross dressers, gender queer
transexual person?
Someone who feels a consistent and overwhelming desire to transition and fulfil their life as a member of the opposite sex