hi Flashcards
(43 cards)
What is Communication?
Communication is how we create and share meaning with others.
It includes verbal and nonverbal messages.
Why does Communication matter?
Helps build and maintain relationships, improves personal and professional success, affects interactions and problem-solving.
Effective communication is crucial for understanding and collaboration.
What are the types of Communication?
- Verbal: Spoken or written words.
- Nonverbal: Body language, tone, eye contact, gestures.
- Symbolic: Use of symbols, like emojis, signs, or gestures.
What are the key characteristics of Communication?
- Continuous: Happens all the time.
- Dynamic: Always changing.
- Irreversible: Can’t take words back.
- Contextual: Depends on the situation and setting.
What are the components of the Communication Process?
- Sender: Creates and sends the message.
- Message: The content being communicated.
- Receiver: Person receiving the message.
- Feedback: The response from the receiver.
- Channel: How the message is transmitted.
What is the Linear Model of Communication?
One-way communication (e.g., a speech).
What does the Interactive Model of Communication involve?
Two-way communication with feedback (e.g., texting).
What is the Transactional Model of Communication?
Both people are sending and receiving messages at the same time (e.g., a conversation).
What are common barriers to Effective Communication?
- Physical: Noise, distance.
- Psychological: Emotions, biases.
- Language: Slang.
- Cultural: Different social norms, misunderstandings.
How can one improve Communication?
- Listen actively.
- Pay attention to nonverbal cues.
- Be clear and concise.
- Consider the context and audience.
What is Nonverbal Communication?
Any form of communication without words (gestures, expressions, tone).
Often believed more than verbal communication.
What are the functions of Nonverbal Communication?
- Helps manage conversations.
- Expresses emotions.
- Maintains relationships.
- Forms impressions.
- Can influence or deceive.
What are the 10 channels of Nonverbal Communication?
- Facial Displays.
- Eye Behaviors (Oculesics).
- Movements (Kinesics).
- Emblems.
- Illustrators.
- Affect Displays.
- Regulators.
- Adaptors.
- Touch (Haptics).
- Vocalics (Paralanguage).
What is the importance of Physical Appearance in Nonverbal Communication?
First impressions, attractiveness, body image.
What is the concept of Self-Concept?
Your identity – how you see yourself.
Multifaceted and can evolve over time.
What are sources of Self-Concept?
- Other people’s perceptions.
- Social comparison.
- Culture and gender roles.
- Self-evaluation.
What is the Looking-Glass Self?
We see ourselves based on how others see us.
What is Self-Monitoring?
Being aware of how you look, sound, and affect others.
What are Self-Fulfilling Prophecies?
Your expectations influence your actions, leading to expected outcomes.
What does the Johari Window model describe?
- Open Self – What you and others know about you.
- Blind Self – What others see but you don’t.
- Hidden Self – What you keep private.
- Unknown Self – What neither you nor others know.
What is Self-Esteem?
Your evaluation of your worth and value.
What are ways to build Self-Esteem?
- Challenge negative beliefs.
- Avoid impostor syndrome.
- Surround yourself with supportive people.
- Focus on success and positive affirmations.
What is Self-Disclosure?
Sharing personal info with others.
What are motivations for Self-Disclosure?
- Catharsis.
- Help others.
- Build relationships.
- End relationships.
