Highlander Flashcards
1
Q
Which 2020 Highlanders are equipped with Safety Connect?
A
Safety Connect is standard on all Highlanders.
2
Q
How much horsepower does the 2020 Highlander V6 engine have?
A
295
3
Q
What AWD are offered for the 2020 Highlander?
A
- Electronic ON-Demand AWD
- Single Disconnect AWD
- Dynamic Torque Vectoring AWD with Driveline Disconnect
4
Q
What is the combined EPA of the 2020 Highlander Hybrid XLE AWD?
A
35
5
Q
How many electric motors does the 2020 Highlander Hybrid AWD have?
A
3
6
Q
What trim level on the 2020 Highlander has standard heated rear seats?
A
Platinum
7
Q
Every customer who purchases a 2020 Highlander will enjoy a complimentary trial period of Sirius XM. What is length of trial period?
A
90 days
8
Q
The 2020 Highlander Hybrid has what size engine?
A
2.5l
9
Q
What is towing capacity of the 2020 Highlander Hybrid?
A
3,500 lbs
10
Q
The 2020 Highlander comes equipped with how many air bags?
A
8
11
Q
How many USB ports does the 2020 Highlander come with?
A
5
12
Q
What is the horsepower of the 2020 Highlander?
A
295 hp
13
Q
TRUE/FALSE
Remote connect is standard on all 2020 Highlanders
A
False
14
Q
What 2020 Highlander grade(s) come standard with Apple CarPlay, Android Auto, and Amazon Alexa compatibility?
A
All grades
15
Q
Which 2020 Highlander gets an EPA estimated 36 MPG combined?
A
Hybrid LE FWD
Hybrid XLE FWD
Hybrid Limited FWD
Hybrid Platinum FWD
16
Q
What is the wheel base of the 2020 Highlander?
A
112.2 inches
17
Q
Premium audio with JBL and 11 speakers, 12.3 inch Audio Multimedia screen and Bird’s Eye View Camera is standard on what 2020 Highlander?
A
Platinum
18
Q
How many trims are in the 2020 Highlander?
A
L. - FWD. AWD LE- FWD AWD LE Hybrid. FWD AWD XLE - FWD AWD XLE Hybrid - FWD AWD Limited - FWD AWD Limited Hybrid - FWD AWD Platinum - FWD AWD Platinum Hybrid - FWD AWD
19
Q
What Toyota Safety Sense is on the 2020 Highlanders?
A
TSS 2.0
20
Q
For the 2020 Highlander, what grades can customers choose the new Glazed Caramel Embossed leather seat material?
A
Only Platinum grades (incl. gas and Hybrid)
21
Q
For the 2020 Highlander, how many total USB ports does the vehicle feature?
A
5
3 in front and 2 in second row
22
Q
What 2020 Highlanders come standard with Start/Stop Engine?
A
??
23
Q
Which 2020 Highlanders feature LED tail and stop lights?
A
All grades
24
Q
On the 2020 Highlander, the premium blue LED ambient lighting on interior of front and rear doors and in-dash shelf comes standard on what grades?
A
Limited and Platinum gas and hybrid
25
What are the main difference in the 2020 Platinum Highlander vs the Limited Highlander?
- Wood type trim
- Birds eye view
- front and rear parking sensors
26
What are key selling points of the 2020 Highlanders?
* 6 cyl gas models have a class leading 295 Horse power while still featuring 23-23 miles to gallon
* outstanding value from renowned Toyota quality, dependability, reliability and standard ToyotaCare
* comprehensive safety like 8 airbags and TSS 2.0
* advances technology like 5 USB ports and available 3-zone automatic climate control
* available hybrid boasting the best combined mpg of any 3rd row mid-sized SUV on market and only hybrid in the segment
27
What trim level does the blind spot monitor and rear cross traffic alert come in on the 2020 Highlander?
LE and above
28
What safety feature on the 2020 Highlander should you tell your customer about that is designed to help distracted or drowsy drivers?
Vehicle Sway Warning VSW which is part of the Lane Departure Alert w/Steering Assist (LDA wSA) function on certain TSS-P vehicles.
Working in conjunction with LDA it is designed to detect patterns of sway or appearing to depart from its lane multiple times.
If detected, the system may alert the driver and suggest to take a break.
29
The 2017 Highlander was the first Toyota in North America to offer which fuel saving features?
Start and stop engine
30
hybrid grades are equipped with a ___ V6 Atkinson Cycle Engine with Dual VVT-i and an electric motor that produces ___ Hybrid system net horsepower.
3.5
| 295 @ 6600
31
Name key features on the 2020 Highlander L model.
* Stop & Start engine (S&S)
* Trailer Sway Control (TSW)
* 8 inch touch screen
* Toyota Safety Sense 2.0 (TSS 2.0)
* Android Auto, Apple CarPlay and Amazon Alexa
* 3-zone automatic climate control
32
Name key features on the 2020 Highlander LE model that are not on the L model.
* Standard service connect and Remote connect
* Blind spot monitor (BSM) and rear cross traffic alert (RCTA)
* Power liftgate
* LED fog lights
33
What is estimated mpg on the 2020 Highlander Hybrid?
35/33/34
34
What 2020 Highlanders have an AWD option?
All of them
35
Name key features on the 2020 Highlander XLE model that are not on the LE model.
* Auto dimming rear view mirror w/Homelink Universal Transceiver
* Heated front seats
* Qi wireless charger
* 7 inch multi Information Display
* power tilt/slide moonroof
* softex trimmed seating
* 10 way power adjustable drivers seat
* 2nd row captains chair option
* roof rails
36
Name key features on the 2020 Highlander Limited model that are not on the XLE model.
* hands free power liftgate
* heated and ventilated front seats
* 11-speaker JBL Premium Audio
* 20 inch alloy wheels
* perforated leather trimmed seating
* dynamic navigation
* wood grain style interior trim
* drivers seat memory function
37
Name key features on the 2020 Highlander Platinum model that are not on the Limited model.
* 12.3 inch touch screen
* digital rear view mirror
* birds eye view camera w/perimeter scan
* panoramic moonroof
* adaptive front lighting system (AFS) w/ auto leveling headlights
* Heads Up Display
38
How many USB ports are standard on the 2020 Highlander L trim?
5
39
Which 2020 Highlander trims come equipped with Safety Connect?
All of them
40
How many devices can you connect to the standard Wi-Fi Connect on the 2020 Highlander?
5
41
The 2020 Highlander LE FWD provides outstanding MPG of
21/29/24
42
What transmission comes standard on all 2010 Highlander gas models?
Direct shift 8AT
43
TSS 2.0 has been included in many Toyota vehicles, for the Highlander, TAS 2.0 brings some new active components. What are they?
* ? Full speed Range Dynamic Cruise control
* ? Road Sign Assist
* ? Lane Tracing Assist
* ? Birds eye view
* Full speed Range Dynamic Cruise control
* Road Sign Assist
* Lane Tracing Assist
Birds eye view is NOT a part of TSS 2.0
44
Which 2020 Highlander models come standard with a panoramic glass roof with power tilt/slide moon roof?
Platinum
45
All 2020 Highlander models come standard with TSS 2.0. Which TSS features are standard?
* ? Pre-Collision system w/ pedestrian detection
* ? Full speed Range Dynamic Cruise control
* ? Road Sign Assist
* ? Lane Tracing Assist
* ? Auto High Beams
* ? Lane Departure Alert w/Steering Assist
* ? Blind Spot Monitor
* Pre-Collision system w/ pedestrian detection
* Full speed Range Dynamic Cruise control
* Road Sign Assist
* Lane Tracing Assist
* Auto High Beams
* Lane Departure Alert w/Steering Assist
Blind Spot Monitor is NOT a feature of TSS
46
What engine(s) are available on the 2020 Highlander?
* 2.5 liter 4cyl D-4S
| * 3.5 liter V6 D-4S
47
On the 2020 Highlander safety connect, remote connect, destination assist all come with a trial period of what length?
1 year
48
Which 2020 Highlanders come with standard 20” Alloy Wheels?
* Limited
| * Platinum
49
Which 2010 Highlander models can you get the 12.3” Multi Media Screen in?
Platinum and is available on the Limited
50
The 2020 Highlander grade strategy has been changed from the MY19. Which grades have been eliminated?
* LE Plus
* XLE sport
* SE
* Limited Platinum
51
What is the towing capacity of the 2020 Highlander LE V6 FWD?
5,000
52
The 2020 Highlander FWD LE achieved a highest driving range of
519
53
What 2020 Highlander trim levels have Android Auto, Apple CarPlay, Amazon Alexa and Sirius XM standard or as an option?
They are standard on all grades
54
Premium Audio wJBL, 11 speakers, 1,200 watts and 12.3” Touch Screen is available/standard on which 2020 Highlander?
Standard on Platinum and Available on Limited
55
The 2020 Highlander LE FWD provides outstanding MPG of
21/29/24
56
What transmission comes standard on all 2010 Highlander gas models?
Direct shift 8AT
57
TSS 2.0 has been included in many Toyota vehicles, for the Highlander, TAS 2.0 brings some new active components. What are they?
* ? Full speed Range Dynamic Cruise control
* ? Road Sign Assist
* ? Lane Tracing Assist
* ? Birds eye view
* Full speed Range Dynamic Cruise control
* Road Sign Assist
* Lane Tracing Assist
Birds eye view is NOT a part of TSS 2.0
58
Which 2020 Highlander models come standard with a panoramic glass roof with power tilt/slide moon roof?
Platinum
59
All 2020 Highlander models come standard with TSS 2.0. Which TSS features are standard?
* ? Pre-Collision system w/ pedestrian detection
* ? Full speed Range Dynamic Cruise control
* ? Road Sign Assist
* ? Lane Tracing Assist
* ? Auto High Beams
* ? Lane Departure Alert w/Steering Assist
* ? Blind Spot Monitor
* Pre-Collision system w/ pedestrian detection
* Full speed Range Dynamic Cruise control
* Road Sign Assist
* Lane Tracing Assist
* Auto High Beams
* Lane Departure Alert w/Steering Assist
Blind Spot Monitor is NOT a feature of TSS
60
What engine(s) are available on the 2020 Highlander?
* 2.5 liter 4cyl D-4S
| * 3.5 liter V6 D-4S
61
On the 2020 Highlander safety connect, remote connect, destination assist all come with a trial period of what length?
1 year
62
Which 2020 Highlanders come with standard 20” Alloy Wheels?
* Limited
| * Platinum
63
Which 2010 Highlander models can you get the 12.3” Multi Media Screen in?
Platinum and is available on the Limited
64
The 2020 Highlander grade strategy has been changed from the MY19. Which grades have been eliminated?
* LE Plus
* XLE sport
* SE
* Limited Platinum
* SE
65
What is the towing capacity of the 2020 Highlander LE V6 FWD?
5,000
66
The 2020 Highlander FWD LE achieved a highest driving range of
519
67
What 2020 Highlander trim levels have Android Auto, Apple CarPlay, Amazon Alexa and Sirius XM standard or as an option?
They are standard on all grades
68
Premium Audio wJBL, 11 speakers, 1,200 watts and 12.3” Touch Screen is available/standard on which 2020 Highlander?
Standard on Platinum and Available on Limited
69
Which 2020 Highlander comes standard with Dynamic Torque Vectoring AWD w/Driveline disconnect!
Limited V6 AWD
70
What is the estimated combined MPG of the 2010 Highlander Hybrid LE?
36
71
```
Which 2019 Highlander trim level is not available on the 2020 Highlander?
? L
? SE
? XLE
? LIMITED
```
SE
72
What is the Toyota estimated combined mpg on the 2020 Highlander XLE Hybrid FWD?
36
73
The 2020 Highlander offers an available JBL sound system with 1,200 watts. How many speakers are included in the JBL system?
11
74
What is the tow rating for the 2020 Highlander V6 models?
5,000 pounds
75
The 2020 Highlander hybrid limited offers a charging outlet in the rear cargo area. What is the wattage amount?
1,500 watts
76
What Toyota Safety Sense system is standard on the 2020 Highlander?
TSS 2.0
77
Which 2010 Highlander trims come with Multi Terrain Select? (Mud/sand, rock/dirt, normal)
All V6 AWD models
78
True/false
| There is now a front wheel drive Highlander hybrid for the 2020 year model.
True
79
Which trims come standard with Remote Connect capability on the 2020 Highlander?
LE and up
| *It does not come on L trim level*
80
How many devices can you connect to the standard Wi-Fi Connect on a 2020 Highlander?
5
81
Which 2020 Highlander trims come equipped with Multi-terrain select? (Mid/sand, rock/dirt, normal)
All V6 AWD models
82
Which Highlander grade comes standard with Apple CarPlay Android Auto compatibility?
All of them
83
Safety Connect is standard on all Highlander grades except L and LE?
False
84
True or false:
| All Hybrid Highlanders are equipped with AWD.
True
85
If you don’t have the Highlander Hybrid you can still get some fuel savings from the start/stop engine system. Which trim levels come equipped with it?
LE PLUS and higher.
86
What type of battery is used in the Highlander hybrid?
Nickel metal hydride (Ni-MH)
87
The 2020 Highlander L comes standard with what type of wheel?
18 inch painted Alloy
88
Which of the 2019 Highlander trims is not available on the 2020 Highlander?
- XLE
- LE
- SE
- Limited
SE
